We brought our elderly mother into the Scunthorpe shop to look at some walking aids which she had been reluctant to get. Lovely shop and a really friendly young man assisted mum with what she needed.... Mehr ansehen
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Das sagen Bewerter
Service from Harris at your new Clydebank store who sold us a scooter and delivered it to our home: Range of mobility scooters and other mobility aids Approaches used to inform customers No pre... Mehr ansehen
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Very helpful staff, who take the time to answer all your questions. Me and my wife would particularly like to express our deepest thanks to the young lady named Kylie. My wife had a fall whils... Mehr ansehen
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Had a technical problem with a week old scooter which can happen as tech does sometimes fail . Crossgates Eden Donna and Anita were very helpful as was area manager Sarah . They resolved the issue as... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Kontaktinformationen
16 - 20 High Street East, DN15 6UH, Scunthorpe, Vereinigtes Königreich
- 01724 747477
- www.eden-mobility.co.uk
4,8
Hervorragend
2738 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Michelle and sam are a valuable asset…
Michelle and sam are a valuable asset to your company well done x
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility
Thank you so much for your kind words!
We’re delighted to hear that Michelle and Sam made such a positive impression. They truly are a credit to the team, and we’ll be sure to pass on your lovely feedback to them.
We really appreciate you taking the time to share your experience—it means a lot to us.
Many thanks,
– The Eden Mobility Team
Both Sam and Michelle have been amazing…
Both Sam and Michelle have been amazing and are a valuable asset to the company brilliant service
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility
Thank you so much for your kind review!
We’re thrilled to hear that both Sam and Michelle provided you with such amazing service. They really are a fantastic part of our team, and your feedback means a great deal to us.
We’ll be sure to pass your lovely comments on to them—they’ll be delighted!
Thank you again for taking the time to share your experience.
Many thanks,
– The Eden Mobility Team
Excellent service very welcoming would…
Excellent service very welcoming would highly recomend going to this shop michelle catered for our every need didnt try to fob us of lovely lady and very patient ty
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility
Thank you for your lovely review, we will be sure to pass this to Michelle.
Warm regards,
Eden Mobility
Brilliant made you welcome gave you…
Brilliant made you welcome gave you best advice out standing service thank you Michelle
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility
Thank you for your lovely review, we will be sure to pass this to Michelle.
Warm regards,
Eden Mobility
New Wheelchair
Just been in with my Dad to get new wheel chair... As usual .. excellent friendly service.. will always recommend ☺️
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
spoke to diane,and she was very…
spoke to diane,and she was very helpful.it was a very pleasant hour spent with her.
3. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Fantastic customer service thanks to…
Fantastic customer service thanks to gabby.
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Diane at the scunthorpe branch was so…
Diane at the scunthorpe branch was so helpful as to my wifes needs, very informative and we came away confident about our purchase.
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
I called into Eden today for a scooter…
I called into Eden today for a scooter and was really over the moon with the service. Jodie, the young lady who helped me was great, she helped me choose the best one for me and sorted everything out for me . I can’t be more pleased with the choice
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
I am completly satisfied with the…
I am completly satisfied with the excellent service from michelle. She always looks after me well
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Good customer service and very friendly…
Good customer service and very friendly and helpful
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Very friendly customer service.
Very friendly customer service.
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Amazing experience from Amanda At the…
Amazing experience from Amanda At the York store. My mother in law was looking at scooters for the first time and Amanda was very helpful helping us decide which one would be best. The whole experience was very pleasant. We would highly recommend the York Store. Thank you.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Just writing review say how good and…
Just writing review say how good and welcoming Paul made me feel when coming to buy my 1st mobility scooter nothing was to much trouble he even let me a ride scooter out which made the experience even better and also Paul also as so much knowledge and seeing him also with other customers he gives them 100 per cent great service every time I’ve being into store fully recommend coming and buying from here
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Great Service in Wakefield
Wendy was a lovely from the start, the entire process was easy and she take care of everything. Recommended AAA+
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility
Thank you so much for your lovely feedback! We’re thrilled to hear Wendy made everything so easy for you. We really appreciate your recommendation! .
Warm regards,
Eden Mobility
I went into the Eden shop in…
I went into the Eden shop in Skelmersdale to look at wheelchairs the lady who helped me was very nice and told me what I need to know.i went back Wednesday to buy the wheelchair and was helped by max very helpful I would recommend this shop to all my family and friends
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility
Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Cannot give enough Stars to Mansfield shop
What a lovely person Larna is very efficient and knowledgeable. 5 Stars to her alone if you add in Paul with his 5 Stars you have a real winning combination. On top of those two you add the demonstrator, who came to my home. Another 5 Stars. An absolutely fabulous team. No pressure to buy just the facts. Very very grateful to Eden Mobility. Many thanks.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility
Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Absolutely appalling experience
Absolutely appalling experience with this company.
After receiving the initial order confirmation for a rise and recline chair for my 84 year old mum who has parkinsons I heard nothing at all for a week so was not given a delivery date. I then received a phone call to say a delivery company were outside her house and that she wasn't in. They were wrong- they just hadn't knocked loud enough or waited long enough. Astonishing that a conpany delivering mobility equipment to the elderly wouldn't know to knock loud and wait. They then asked me if I wanted them to dump the chair in the garden. I informed them we had paid for delivery AND fitting; I had been extremely careful to make sure of that when ordering. Again: astonishing that a MOBILITY COMPANY delivering heavy equipment to the elderly would think this was ok. Obviously I told them it wasn't ok to dump it in the garden, so they returned in to their depo as incredibly they don't take these extremely heavy chairs in to the house. I then called Eden mobility numerous times- they have never answered the phone. It goes to an answering service where theyt promise to call you back- but never do. I received one phone call that may have been them (it was arandom number) but the phone only rang 4 times and they didn't bother to leave a message or call back again- they called at a time when I could answer the phone if it was in fact them. They have failed to respond to my emails of complaint and eventually my mother got through to them herself and instead of sorting their pathetic customer service they just refunded the money leaving my mother without the chair she so desperately needs. Simply incredible that a mobility company would be so terrible at catering to the elderly and infirm. They should be ashamed of themselves
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility
Thank you for taking the time to leave a review.
We're sorry to hear that you feel this way.
We can see that you have made contact with us regarding this matter.
Kind regards,
The Eden Mobility Team
rise /recline chai.
wanted a rise /recliner chair been on the net looking for prices.to much hassle.with forms, called in at eden mobility Mansfield branch guy there could not have been more helpful bought one there and then.thank you Paul.
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility
Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Really good staff and very helpful this…
Really good staff and very helpful this is the second time we’ve got something from Eden mobility really pleased with what we’ve got
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility
Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility
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