We brought our elderly mother into the Scunthorpe shop to look at some walking aids which she had been reluctant to get. Lovely shop and a really friendly young man assisted mum with what she needed.... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Very helpful staff, who take the time to answer all your questions. Me and my wife would particularly like to express our deepest thanks to the young lady named Kylie. My wife had a fall whils... Mehr ansehen
Service from Harris at your new Clydebank store who sold us a scooter and delivered it to our home: Range of mobility scooters and other mobility aids Approaches used to inform customers No pre... Mehr ansehen
Unternehmen hat geantwortet
Visited store yesterday to look at purchasing a folding scooter. Dawn was excellent, she was very honest and didn’t try and just get a sale which we respected. She gave demos of all options available... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Kontaktinformationen
16 - 20 High Street East, DN15 6UH, Scunthorpe, Vereinigtes Königreich
- 01724 747477
- www.eden-mobility.co.uk
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Hat 97 % seiner negativen Bewertungen beantwortet
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Viisited the Bolton store
Viisited the Bolton store, Rachel answered all my questions and took me through everything including a test drive.
Very pleased and would highly recomend Eden Mobility

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Fantastic service from knowledgeable staff
I visited Eden Mobility enquiring about mobility scooter batteries. Chloe gave me sound advice about this. I was interested in the scooters in the store even without my elderly parents with me. I asked Chloe if I could video record her demo. This was really useful to send to my parents.
I took my Mother to the shop the following day, where we were served by Liz the store manager.
We bought the scooter (much lighter than ours that needed battery replacement) Chloe had demonstrated so well, and Liz pulled out all the stops to make sure the new scooter was delivered in time for our holiday.
Brilliant service from this shop that has a wide selection of mobility aids and helpful, knowledgeable staff.

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So glad you are back shantel top lady…
So glad you are back shantel top lady yours Mr m.norman

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A warm welcome
A warm welcome
Made me feel at ease ,
Great service
Highly recommended

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SUPERB & EXCELLENT SERVICE FROM PAUL WILSON AT MANSFIELD BRANCH
After poor health I was unsure what sort of mobility scooter I required as Id never had one in the past, so I popped in to the Eden Mobility shop in Mansfield with my wife about 2 years ago and was greeted by Paul Wilson who showed us each scooter and then before we decided, he walked round the market with me riding it, to make sure it was not only comfortable for me but also light enough for my wife to take apart and fit in our car boot. The scooter is excellent and last week I needed something so popped in to see Paul who is always helpful and friendly and polite and he able to send me away a very happy customer. Without Paul's help and support, I dont think id have bought and scooter and would have kept struggling but Paul's advice and business it has given me alot more inpendance and less falls on to rock hard pavements.

Antwort von Eden Mobility
Stephen
Came into ur store today with my partner & the outstanding work u did on our walkers was good thank u for doing such good work Stephen we will u again
Many thanks
Rob & nikkie

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Excellent service from Jodie
Jodie is an absolute credit to the company! She was so helpful in assisting me find the right electric wheelchair. She ensured that I was comfortable and confident in using the chair. Her knowledge on the products is outstanding and her customer service is fabulous! Would highly recommend Eden mobility to anyone. Thank you Jodie for all your help and support. I now have freedom and independence and has made a huge difference to my life.

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We would like to thank Debbie
We would like to thank Debbie, the in store advisor, for the help and guidance she gave us in order to make the best choice for our Mums Wheelchair.
The pros and cons of each model were explained in detail to us, in an easy to understand way, Debbie was pleasant and knowledgeable resulting in an easier than expected experience for us. PS She has a great sense of humour (she needed it!)

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Great service provided today by all the…
Great service provided today by all the staff at Eden Mobility Bridlington. Kirsty was great from start to finish and made the process so easy. She was really informative and allowed by grandad to test drive as well. I would recommend Eden to anyone who wants a fuss free service with a smile.

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Purchased a few more items today
Purchased a few more items today, great service and very reasonable prices. Highly recommend.

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Laura and Lucie are the best!
Came in with a friend and had a lovely experience with Laura and Lucie. They were so warm and bright and helpful. They told us about the coffee morning on a Friday and I'll definitely be going. These 2 are wonderful assets to your team

Antwort von Eden Mobility
Went into Bolton shop to day to have a…
Went into Bolton shop to day to have a look at scooters for my husband and was see to by Liz@bolton she was really helpful my husband tried a few scooters we had a good laugh and he decided to go a head and get one would highly recommend the Bolton shop liz was great

Antwort von Eden Mobility
Great service in Southampton
Nipped into the Southampton branch with a small part problem. Super knowledgeable and helpful staff … and problem solved. Great service. Definitely putting on our go to list and would recommend. Thanks Anna and Neil!

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Well done Sophia
Over several months I have received first class attention by Sophia. Always greeted with a friendly smile.
Being an awkward customer, nothing has been too much trouble.
Sophia is a real asset to the company.
Brian Walker

Antwort von Eden Mobility
Only went to have a browse in order to…
Only went to have a browse in order to help my mobility whilst on little journeys & holidays. Ended up driving away with just what I was looking for. What friendly helpful ladies that Lucie & Laura are too. Thank you both very much.

Antwort von Eden Mobility
Sophia and Amo were very friendly and…
Sophia and Amo were very friendly and helpful. I was looking for a suction hand grip for my shower and they were able to supply one. They checked that I knew how to use it. Then I was able to get discount as I am disabled (25% off). This helped even though it was a good price to start with. They made me feel at ease as I’m nervous round strangers.

Antwort von Eden Mobility
Very satisfied customer
My friend and I visited Eden Mobility in Scarborough
to see if we could get a replacement star knob for a walker rollator which was missing and not ideal. We were on holiday and just visiting for day.
The assistant Camilla could not have been more helpful. She found one amongst misc spare parts and kindly fitted it. No charge was made and she refused any payment or gratuity.

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Excellent service today from Sarah
Excellent service today from Sarah , thank you for your help

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Excellent service from Debbie and Sarah…
Excellent service from Debbie and Sarah , very helpful and full of knowledge about the products thank you ladies

Antwort von Eden Mobility
No follow up for the outstanding.
We made a deal with the sales manager that an extra battery for my mobile scooter was included. When the scooter was delivered, it did not come with the extra battery. Having calling up many times for checking the outstanding battery status, difficult to reach to advisor. Leaving messages, no call back. Having some luck rarely talking to the advisors, all of them said they will follow up and call back to me. Not receiving any call more than a month and making almost dozens of calls! I hope it is not their normal way treating new customers and doing business.
##Received call from Eden and promised will f/u. As of 5th Aug (almost 2 months from purchase and 2 weeks after the f/u call), still no clue when the outstanding battery will be delivered. Without the back up battery, I have to cancelled my trip with mom. Not sure when we can fully used the scooter. Still feeling disappointed with the company.

Antwort von Eden Mobility
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