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Eden Mobility Bewertungen 

2 735
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We brought our elderly mother into the Scunthorpe shop to look at some walking aids which she had been reluctant to get. Lovely shop and a really friendly young man assisted mum with what she needed.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Very helpful staff, who take the time to answer all your questions. Me and my wife would particularly like to express our deepest thanks to the young lady named Kylie. My wife had a fall whils... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Service from Harris at your new Clydebank store who sold us a scooter and delivered it to our home: Range of mobility scooters and other mobility aids Approaches used to inform customers No pre... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Visited store yesterday to look at purchasing a folding scooter. Dawn was excellent, she was very honest and didn’t try and just get a sale which we respected. She gave demos of all options available... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anbieter von Mobilitätsausrüstung

Vom Unternehmen geschrieben

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Kontaktinformationen


4,8

Hervorragend

TrustScore 5 von 5

2735 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 97 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(2 735)

1 390 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Viisited the Bolton store

Viisited the Bolton store, Rachel answered all my questions and took me through everything including a test drive.
Very pleased and would highly recomend Eden Mobility

24. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Bewertet mit 5 von 5 Sternen

Fantastic service from knowledgeable staff

I visited Eden Mobility enquiring about mobility scooter batteries. Chloe gave me sound advice about this. I was interested in the scooters in the store even without my elderly parents with me. I asked Chloe if I could video record her demo. This was really useful to send to my parents.
I took my Mother to the shop the following day, where we were served by Liz the store manager.
We bought the scooter (much lighter than ours that needed battery replacement) Chloe had demonstrated so well, and Liz pulled out all the stops to make sure the new scooter was delivered in time for our holiday.
Brilliant service from this shop that has a wide selection of mobility aids and helpful, knowledgeable staff.

20. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Bewertet mit 5 von 5 Sternen

So glad you are back shantel top lady…

So glad you are back shantel top lady yours Mr m.norman

24. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Bewertet mit 5 von 5 Sternen

A warm welcome

A warm welcome
Made me feel at ease ,
Great service
Highly recommended

22. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Bewertet mit 5 von 5 Sternen

SUPERB & EXCELLENT SERVICE FROM PAUL WILSON AT MANSFIELD BRANCH

After poor health I was unsure what sort of mobility scooter I required as Id never had one in the past, so I popped in to the Eden Mobility shop in Mansfield with my wife about 2 years ago and was greeted by Paul Wilson who showed us each scooter and then before we decided, he walked round the market with me riding it, to make sure it was not only comfortable for me but also light enough for my wife to take apart and fit in our car boot. The scooter is excellent and last week I needed something so popped in to see Paul who is always helpful and friendly and polite and he able to send me away a very happy customer. Without Paul's help and support, I dont think id have bought and scooter and would have kept struggling but Paul's advice and business it has given me alot more inpendance and less falls on to rock hard pavements.

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Bewertet mit 5 von 5 Sternen

Stephen

Came into ur store today with my partner & the outstanding work u did on our walkers was good thank u for doing such good work Stephen we will u again
Many thanks

Rob & nikkie

23. Juli 2026
Bewertung ohne vorherige Einladung
Eden Mobility-Logo

Antwort von Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Bewertet mit 5 von 5 Sternen

Excellent service from Jodie

Jodie is an absolute credit to the company! She was so helpful in assisting me find the right electric wheelchair. She ensured that I was comfortable and confident in using the chair. Her knowledge on the products is outstanding and her customer service is fabulous! Would highly recommend Eden mobility to anyone. Thank you Jodie for all your help and support. I now have freedom and independence and has made a huge difference to my life.

15. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Bewertet mit 5 von 5 Sternen

We would like to thank Debbie

We would like to thank Debbie, the in store advisor, for the help and guidance she gave us in order to make the best choice for our Mums Wheelchair.
The pros and cons of each model were explained in detail to us, in an easy to understand way, Debbie was pleasant and knowledgeable resulting in an easier than expected experience for us. PS She has a great sense of humour (she needed it!)

8. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Bewertet mit 5 von 5 Sternen

Great service provided today by all the…

Great service provided today by all the staff at Eden Mobility Bridlington. Kirsty was great from start to finish and made the process so easy. She was really informative and allowed by grandad to test drive as well. I would recommend Eden to anyone who wants a fuss free service with a smile.

22. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Bewertet mit 5 von 5 Sternen

Purchased a few more items today

Purchased a few more items today, great service and very reasonable prices. Highly recommend.

22. Juli 2026
Bewertung ohne vorherige Einladung
Eden Mobility-Logo

Antwort von Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Bewertet mit 5 von 5 Sternen

Laura and Lucie are the best!

Came in with a friend and had a lovely experience with Laura and Lucie. They were so warm and bright and helpful. They told us about the coffee morning on a Friday and I'll definitely be going. These 2 are wonderful assets to your team

22. Juli 2026
Bewertung ohne vorherige Einladung
Eden Mobility-Logo

Antwort von Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Bewertet mit 5 von 5 Sternen

Went into Bolton shop to day to have a…

Went into Bolton shop to day to have a look at scooters for my husband and was see to by Liz@bolton she was really helpful my husband tried a few scooters we had a good laugh and he decided to go a head and get one would highly recommend the Bolton shop liz was great

22. Juli 2026
Bewertung ohne vorherige Einladung
Eden Mobility-Logo

Antwort von Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Bewertet mit 5 von 5 Sternen

Great service in Southampton

Nipped into the Southampton branch with a small part problem. Super knowledgeable and helpful staff … and problem solved. Great service. Definitely putting on our go to list and would recommend. Thanks Anna and Neil!

21. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Bewertet mit 5 von 5 Sternen

Well done Sophia

Over several months I have received first class attention by Sophia. Always greeted with a friendly smile.
Being an awkward customer, nothing has been too much trouble.
Sophia is a real asset to the company.
Brian Walker

20. Juli 2026
Bewertung ohne vorherige Einladung
Eden Mobility-Logo

Antwort von Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Bewertet mit 5 von 5 Sternen

Only went to have a browse in order to…

Only went to have a browse in order to help my mobility whilst on little journeys & holidays. Ended up driving away with just what I was looking for. What friendly helpful ladies that Lucie & Laura are too. Thank you both very much.

22. Juli 2026
Bewertung ohne vorherige Einladung
Eden Mobility-Logo

Antwort von Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Bewertet mit 5 von 5 Sternen

Sophia and Amo were very friendly and…

Sophia and Amo were very friendly and helpful. I was looking for a suction hand grip for my shower and they were able to supply one. They checked that I knew how to use it. Then I was able to get discount as I am disabled (25% off). This helped even though it was a good price to start with. They made me feel at ease as I’m nervous round strangers.

13. Juli 2026
Bewertung ohne vorherige Einladung
Eden Mobility-Logo

Antwort von Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Bewertet mit 5 von 5 Sternen

Very satisfied customer

My friend and I visited Eden Mobility in Scarborough
to see if we could get a replacement star knob for a walker rollator which was missing and not ideal. We were on holiday and just visiting for day.
The assistant Camilla could not have been more helpful. She found one amongst misc spare parts and kindly fitted it. No charge was made and she refused any payment or gratuity.

21. Juli 2026
Bewertung ohne vorherige Einladung
Eden Mobility-Logo

Antwort von Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Bewertet mit 5 von 5 Sternen

Excellent service today from Sarah

Excellent service today from Sarah , thank you for your help

21. Juli 2026
Bewertung ohne vorherige Einladung
Eden Mobility-Logo

Antwort von Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future. Sarah will be thrilled.
Kind regards,
The Eden Mobility Team

Bewertet mit 5 von 5 Sternen

Excellent service from Debbie and Sarah…

Excellent service from Debbie and Sarah , very helpful and full of knowledge about the products thank you ladies

18. Juli 2026
Bewertung ohne vorherige Einladung
Eden Mobility-Logo

Antwort von Eden Mobility

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Bewertet mit 2 von 5 Sternen

No follow up for the outstanding.

We made a deal with the sales manager that an extra battery for my mobile scooter was included. When the scooter was delivered, it did not come with the extra battery. Having calling up many times for checking the outstanding battery status, difficult to reach to advisor. Leaving messages, no call back. Having some luck rarely talking to the advisors, all of them said they will follow up and call back to me. Not receiving any call more than a month and making almost dozens of calls! I hope it is not their normal way treating new customers and doing business.

##Received call from Eden and promised will f/u. As of 5th Aug (almost 2 months from purchase and 2 weeks after the f/u call), still no clue when the outstanding battery will be delivered. Without the back up battery, I have to cancelled my trip with mom. Not sure when we can fully used the scooter. Still feeling disappointed with the company.

11. Juni 2026
Bewertung ohne vorherige Einladung
Eden Mobility-Logo

Antwort von Eden Mobility

Hello,

Thank you for your review. We have made contact with you today to resolve your query.

Warm regards,

Eden Mobility

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