John was working over the weekend in both the Bruntsfield and then the Canonmills store and was so kind helping me to get the right helmet and then spent time helping me think about a future gravel bi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Shop sold me rear rack and panniers I required for my 2 day cycle round Arran. Rack did not fit my bike. Ongoing discussions and arrangements for over month with shop to order and fit axle req... Mehr ansehen
Unternehmen hat geantwortet
We had such a brilliant experience at the Edinburgh Bike Shop when my dad came in to choose, buy and then returned to collect his new eBike. Andrew and Lee were kind, patient, attentive, and genui... Mehr ansehen
Unternehmen hat geantwortet
Yes, a store with a great range of excellent bikes for sale. But for me, it's the staff that make the experience. I've found all attentive, interested and knowledgeable. Not just when buying, but acr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Founded in 1977, we're a bicycle shop with a difference - a workers' cooperative whose members own a fair share of the business and receive an equal share of the profits. We have 6 shops across Scotland and North East England, and we sell top name electric bikes, road bikes, mountain bikes, folding bikes, parts, accessories and clothing for men, women and kids. We also offer repairs, bike and e-bike servicing by expert mechanics.
Kontaktinformationen
Vereinigtes Königreich
- 0345 257 0808
- enquiries@edinburghbicycle.com
- www.edinburghbicycle.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 60 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Supa Staff!
Yes, a store with a great range of excellent bikes for sale. But for me, it's the staff that make the experience. I've found all attentive, interested and knowledgeable. Not just when buying, but across the board - servicing aspects, troubleshooting issues and advice on buying the must have bike accessory. Keep up the good work guys.
Stephen M

Antwort von Edinburgh Bicycle Co-op
Good experience.
Excellent help and advice from James as I tried to make a decision on which E-bike.

Antwort von Edinburgh Bicycle Co-op
Digital disappointment
Took ages for a reply. Asked twice if my size could be changed only to be told not in stock now and not on back order.
Ended up going to eBay and got better option for less. Loved using Bike Coop when I lived in Edinburgh but customer experience on digital front is woeful.

Antwort von Edinburgh Bicycle Co-op
Actually hold inventory to be able to help customers.
I had an issue with my bike and it required a particular bike part and they understood the issue and had the parts I needed in stock. I have gone to a couple of bike shops and their advice to me was to look on amazon. What's the point of having a physical store. Luckily Edinburgh Cycles does. As for the others, I would not visit them again as they are no longer bike specialists, just a front to sell online.

Antwort von Edinburgh Bicycle Co-op
Very pleased
Straightforward purchase. They were very helpful in accommodating a delivery date that suited me. Bike is fantastic, very pleased

Antwort von Edinburgh Bicycle Co-op
New bike purchase.
An excellent company to deal with, communication was excellent,my purchase of a bike went smoothly, the packing of the bike for transport was superb and assembly was simple the bike was perfect to ride.

Antwort von Edinburgh Bicycle Co-op
Helmet was fabulous
Helmet was fabulous! Very good price, quick delivery and my daughter loves it. Thank you

Antwort von Edinburgh Bicycle Co-op
Excellent Customer Service
I had a problem with a part that I had ordered which could not be fitted by me, but was not the shop's fault. The manager, and the other staff I dealt with were always friendly and courteous. A pleasure to deal with.

Antwort von Edinburgh Bicycle Co-op
Helpful and communicative
Edinburgh Bicycle Co-Op were helpful and communicative throughout, and the bike wheel was in great condition.

Antwort von Edinburgh Bicycle Co-op

Antwort von Edinburgh Bicycle Co-op
Everyone at the store are always happy…
Everyone at the store are always happy to help especially with my very limited knowledge.
Stu and the team in Leeds have always set me up on multiple occasions and offered great advice on all items I’ve bought. Highly recommend you pop in store.
The staff in the shop are really great
The staff in the shop are really friendly and knowledgable and give lots of time, energy and tips into helping you. Would highly recommend their service. Both really personable and also delivering on improving ride position and bike set up.

Antwort von Edinburgh Bicycle Co-op
Speedy delivery
Ordered 2 pannier bags Sunday evening, arrived Tuesday lunch time. Cheapest on the Internet and I will order from there again.

Antwort von Edinburgh Bicycle Co-op
Great customer experience
Great customer experience from Edinburgh Bicycle - ordered a pump which broke after several uses, but the shop sent a replacement straight away without any hassle

Antwort von Edinburgh Bicycle Co-op
Great and honest interaction
Great and honest interaction. Shoes arrived on time as promised.
Failed to complete deal before asking for a review
I ordered a tyre to be collected in the shop. There was a delay in it being available and I am yet to be informed that the tyre is ready for collection. Nevertheless I have had several requests to review the service/ product.

Antwort von Edinburgh Bicycle Co-op
I bought an item that appeared to be in…
I bought an item that appeared to be in stock on your website. However, you didn't have it. I needed the part urgently, so it caused unnecessary delays as I then had to source it elsewhere.

Antwort von Edinburgh Bicycle Co-op
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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