THE AFTER SALES SERVICE IS SECOND TO NONE, NOTHING IS TO MUCH TROUBLE, THEY ANSWER YOUR PHONE CALLS AND EMAILS QUICKLY. THE ELECTRIC BOILER ARRIVED THE DAY AFTER IT WAS SENT. THE BOILER WORKS RE... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
THE AFTER SALES SERVICE IS SECOND TO NONE, NOTHING IS TO MUCH TROUBLE, THEY ANSWER YOUR PHONE CALLS AND EMAILS QUICKLY. THE ELECTRIC BOILER ARRIVED THE DAY AFTER IT WAS SENT. THE BOILER WORKS RE... Mehr ansehen
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Today I have had a great experience with THE EHC , in poticular with one of there staff called John I rang this morning regarding my electric boiler tripping out due to being air locked after... Mehr ansehen
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Spoke to the nicest person technical guy and was the most helpful told me what he thought was wrong and how best to save money couldnt be more helpful.
Unternehmen hat geantwortet
2nd time calling the tech support line, both times it’s been great to have expert knowledge on the end of the phone. Helped successfully diagnose the issue quickly with direct easy steps to follow.... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
The Electric Heating Company (EHC) are one of the UK's leading suppliers of electric heating and hot water products in the UK since 2005. Using our expert knowledge and experience, we have developed our product portfolio to accommodate almost any Central Heating and Hot Water requirement.
Our systems are designed to comply with the latest building regulations and Domestic Heating Compliance Guide as all our central heating products can be installed as fully controllable systems.
We are renowned for always putting the customer first and have won National customer service awards in recognition of our efforts. From initial enquiry to completed order we believe in focusing our attention on customer care. The personnel at The Electric Heating Company are approachable, very experienced and committed to ensuring you have the best available options when choosing your products. We take great pride in the level of customer service we provide.
Our product knowledge and product support are unrivalled in the heating and hot water industry. EHC is a one stop shop for the most comprehensive range of quality Electric Heating products such as the:
Comet & SlimJim Electric Boilers
DSR Combination Electric Radiators
Solaris, Edge, ecoSAVE and Visage Panel Heaters
Neptune Unvented Stainless Steel Cylinders and Water Heaters
Air Source Heat Pumps
Heating Controls and Accessories
Third Road Blantyre Industrial Estate, G72 0UP, Glasgow, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
John was an absolute legend helped us sort our problems out. All working now

Antwort von The Electric Heating Company Ltd
I had to call the technical department due to a minor error where I spoke with John the technician. He was extremely helpful and assisted through each stage of my issue. Extremely happy with the after care and made the whole process go so easy! Thanks again!!

Antwort von The Electric Heating Company Ltd
Great products great app and excellent customer service!!!

Antwort von The Electric Heating Company Ltd

Antwort von The Electric Heating Company Ltd

Antwort von The Electric Heating Company Ltd
I spoke with John Webb in the technical department and he was extremely helpful and knowledgeable in discussing my required needs for a new boiler system.

Antwort von The Electric Heating Company Ltd
We recently replaced our central heating with a set of electric radiators. Delivery was very quick and the customer service experience has been amazing, with two issues being resolved the next day (including pick-up and replacement of a faulty unit). The new system works really well and the build quality on everything seems excellent.

Antwort von The Electric Heating Company Ltd
Prices were clearly laid out and good value, the radiator I received was really nice looking and easy to install. There were no hard sales tactics.

Antwort von The Electric Heating Company Ltd
I found everyone helpful and the information supplied was great and informative with great delivery on the parts ordered ensuring it was with me the next day

Antwort von The Electric Heating Company Ltd
Service was really first class as support on the phone was clear and concise

Antwort von The Electric Heating Company Ltd
This company report my Gotham Knights live for copyright on YouTube and it’s not theirs

Antwort von The Electric Heating Company Ltd

Antwort von The Electric Heating Company Ltd
A fella in technical called Dave is super helpful and very knowledgeable. A great company to do business with.

Antwort von The Electric Heating Company Ltd
UPDATED - thanks for sorting the issue. We got there in the end! It was nice to be able to speak with someone on the phone who was helpful.
Called to check a part was in stock before placing my order. The customer service guy confirmed it was in stock and would be sent out to me straight away.
I placed the order, but a week later nothing has arrived.
I called to follow up….Part not in stock. No notification to advise and was told it’ll be here possibly by the end of next week.

Antwort von The Electric Heating Company Ltd

Antwort von The Electric Heating Company Ltd
Quick delivery and easy to install heater that works well for our small utility room. I did have to contact Tech Support as the procedure to set the clock is confusing. They were very helpful and it took literally a few seconds to set the clock. There has been a recent software update but, the enclosed instruction book does not reflect that update. It's not clear whether you are setting a programme or the clock. You also need to remember not to turn the unit off at the wall as the set time will be lost. All quickly sorted out though by very helpful Tech Support.

Antwort von The Electric Heating Company Ltd
Excellent product. First class pre and after sales support - thank you John.

Antwort von The Electric Heating Company Ltd
ordering and technical help easy, technical help reassuring when fitting spare! Heaters already lasted a long time with spare part will last longer.

Antwort von The Electric Heating Company Ltd
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