ElectroMarket.co.uk Bewertungen 

1 622
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The radio is excellent and the delivery was very fast which was surprising as I have had many problems with Evri in the past. Your delivery courier was quoted as Yodel on the order.If I had known... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I wanted to order a decent karaoke set up but had no knowledge/experience/clue! The Electro Market website seemed comprehensive and reasonably priced. Mike in their sales team was extremely helpful an... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Quality DJ Booth, The ordering was simple and delivery was quick. Will definitely order again. Lots of products on sale. And at good prices and discount codes as well.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I bought max party bar it arrived not working, I phoned help desk and answered very promptly explained what had happened and new parts where sent out straight away. Unfortunately this didn't resolve t... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Elektrofachmarkt

Vom Unternehmen geschrieben

Welcome to ElectroMarket, a leading affordable Sound & Light retailer based in the United Kingdom. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

1622 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 94 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(1 622)

129 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Don’t think about it just do it

Don’t think about it just do it. Fantastic Sevice well happy thanks guys.

15. September 2025
Bewertung ohne vorherige Einladung
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Antwort von ElectroMarket.co.uk

Hi,

Thank you for your 5* Review about the fantastic service you have had.

Kind Regards

Bewertet mit 5 von 5 Sternen

Absolutely amazing customer service…

Absolutely amazing customer service %100 recommend after service brilliant

17. September 2025
Bewertung ohne vorherige Einladung
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Antwort von ElectroMarket.co.uk

Hi Mark.

Thank you for your 5& Review about the amazing service you have had.

Kind Regards

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. One of the two speakers I ordered was faulty but response was quick and could not have been more helpful.

Did have a problem with the couriers they were using, but, again ElectroMarket were excellent in responding to that.

17. September 2025
Bewertung ohne vorherige Einladung
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Antwort von ElectroMarket.co.uk

Hi Nick,

Thank you for your 5* Review about the excellent service you have had.

Kind Regards

Bewertet mit 5 von 5 Sternen

Very pleased with my new guitar & Amp

Very pleased with my new guitar & Amp, I don`t know how you do it for the price ! Great Quality you couldn`t ask for better, i will not hesitate to go to ElectroMart for future buys..............Many Thanks
Plus Delivery was so FAST !

9. September 2025
Bewertung ohne vorherige Einladung
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Antwort von ElectroMarket.co.uk

Hi David,

Thank you for your 5* Review about the products and the delivery.

Kind Regards

Bewertet mit 5 von 5 Sternen

Amazing customer service

Amazing customer service, very polite and professional.
Package was delivered ultra fast and was well boxed.
Very happy with item, well worth the money.

2. September 2025
Bewertung ohne vorherige Einladung
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Antwort von ElectroMarket.co.uk

Hello Gary, Thanks so much for taking the time to leave us such a glowing review!

Bewertet mit 5 von 5 Sternen

This company is extremely fast at…

This company is extremely fast at delivering and great communication. Faster than Prime!! Ordered on the 22nd of august in the afternoon. Delivered the next day in the late morning!!!

23. August 2025
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Antwort von ElectroMarket.co.uk

Hello James, thanks so much for taking the time to leave us such a splendid review! All our best. The Electromarket Team

Bewertet mit 5 von 5 Sternen

Outstanding service

Outstanding service! The team were incredibly helpful and went above and beyond. I had an issue with a product I purchased, and they resolved it quickly and efficiently. Highly recommended!

19. August 2025
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Antwort von ElectroMarket.co.uk

Hi Tom, Thanks so much for taking the time to leave us a 5-star review!

Bewertet mit 5 von 5 Sternen

Quality products and fast delivery…

Good range of products and some great package deals and offers. Very helpful and responded immediately to a question I had about the size of the speaker. The speaker I ordered was delivered the following day. It has a 2 year warranty, which is excellent.
I used it for the first time last night and
was impressed with the sound quality.

14. August 2025
Bewertung ohne vorherige Einladung
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Antwort von ElectroMarket.co.uk

Hi Lesley,

Thank you for your review of the products and the helpful service you have had.

Kind Regards

Bewertet mit 5 von 5 Sternen

Easy site to navigate

Easy site to navigate, easy to order and item came quickly on day stated

10. August 2025
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Antwort von ElectroMarket.co.uk

Hi Jan,

Thank you for your 5* Review.

Regards

Bewertet mit 1 von 5 Sternen

Faulty Item. Poor Delivery & Collections.

Faulty Item. Poor Delivery & Collections.

I am posting this, despite saying to a Customer Service Advisor on the telephone when the 1st fault was advised to them I wouldn’t post a negative review.

However, as this saga unfolded I decided that people should be aware of poor customer satisfaction caused mainly by 3rd parties (UPS & Yodel) involvement or lack of !! Also, in-house quality control.

I ordered from Electromarket (Destiny Entertainments Ltd) an Audizio RP335 on 30th July as Next Day, which arrived on 31st, having set the item up to discover that the Auto-Return did not work on 33rpm 12” LP’s, strange as it may seem it worked on 45rpm 7” singles, both LP and Singles did Auto-Stop eventually. Contacted them on 1st August to advise of the issue, a very helpful guy named Jordan apologised and said they would arrange a replacement and collection on the next working day which was Monday 4th August. I agreed to this providing the replacement item was checked prior to shipping. Jordan advised that he would ask the warehouse to open and check the replacement.

Replacement Goods arrived and faulty item returned via Yodel on 4th Aug. On opening the outer packaging, I noticed that the box the replacement Audizio RP335 was in, still had the original clear tape and was fully sealed. Opened the box to set up the replacement to discover that this item had even more issues than the original, neither Auto-Stop nor Auto-Return were functioning.

Spoke to a different Customer Service Advisor on the Telephone on the 5th Aug to advise that the replacement was also faulty and of the issue of not being checked prior dispatch, he seemed surprised at this ! It was agreed that the 2nd faulty item would be collected by UPS on 7th Aug, and, as soon as it was back at their warehouse a full refund would be made.
Russell contacted me by email mid-afternoon on 7th to advise that UPS were not collecting the package, due to driver shortage, and that the next day they could arrange a collection for was Monday 11th Aug and it would be Yodel. I changed my arrangements for Monday to ensure I was at home for the collection.
Having been advised by Yodel late morning on the 11th that the collection would be between 6:30pm – 8:30pm. Having waited patiently until 7:30pm I checked Yodel tracking, found that the driver was 20 minutes south of my location, 8:20pm checked again only to discover the driver was now 30 minutes north of my location, getting very frustrated and annoyed checked one last time to find the driver was now a further 20 minutes north of the previous location, and Yodels tracking stated that I contact the company whom arranged the collection.

I emailed Electromarket overnight, finally early afternoon on the 12th I received a reply from Jordan that the best way forward was for me to take the package to a UPS parcel return site. Which I did on Wednesday 13th August before the 11am cut-off time.

I was totally annoyed at this as my closest drop-off point was a 20.20 mile round trip and even more frustrated at the additional costs involved with all the wasted time, fuel costs and packaging tape, printer ink. I have requested a financial recompense by them which they have to date rejected.

The goods refund has been received as of 15th Aug.

13. August 2025
Bewertung ohne vorherige Einladung
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Antwort von ElectroMarket.co.uk

Hi there Alan,

Thanks for your review and feedback. Firstly, we would like to apologise again for the issues experienced with the product. It does seem like you were extremely unfortunate on this occasion. We always look to resolve any customer problem at the earliest, to cause as little inconvenience as possible, as I know we did in this instance. However, I understand that if you experienced a repeat issue, the quality control process may have failed on this occasion.

We are completely sympathetic to the issues experienced with the courier services used to return the product. As you'd expect, we use the courier services in good faith; we book them in for a certain date and expect the collection/deliveries to be completed on the date we book them for. Regarding the drop-off location issue. You can always contact us if the nearest location is at an unreasonable distance away, and we would look to assist using an alternative solution. (A collection with a different courier, for example)

Please feel free to contact our friendly customer service team if you have any further questions or queries.

Apologies again for any inconvenience experienced

All our best

Bewertet mit 5 von 5 Sternen

Excellent service

4. August 2025
Bewertung ohne vorherige Einladung
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Antwort von ElectroMarket.co.uk

Hi Shaz,

Thank you for your 5* Review about the excellent service you have had.

Kind Regards

Bewertet mit 5 von 5 Sternen

Great products and super quick delivery…

Great products and super quick delivery - everything turned up ship shape and can't wait to get these BEAMZ PANTHER 35's rolling in the smoke and see what they add to the party!! :o)

1. August 2025
Bewertung ohne vorherige Einladung
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Antwort von ElectroMarket.co.uk

Hi Richard,

Really pleased to hear how happy you are with your new product.

Regards

Bewertet mit 5 von 5 Sternen

Called this company twice now for…

Called this company twice now for information and technical assistance, and spoke to Mike in sales both times, and I’m guessing this was a coincidence, but what a guy. Great knowledge and very helpful, so much so both calls ended up with me making a purchase from Mike. He took on making sure my order was processed and delivered the next day.
Team Mike & ElectroMarket every time now.

29. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von ElectroMarket.co.uk

Hi Carl, thanks so much for the 5 stars, we really appreciate your comments and look forward to hearing from you soon!

Bewertet mit 5 von 5 Sternen

Great product and fast

Great product and fast, efficient delivery

1. August 2025
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Antwort von ElectroMarket.co.uk

Thanks for the 5 star review, great to hear you're so pleased with the product and service provided!

Bewertet mit 5 von 5 Sternen

No strings attached.

Delivered on time and a good product.

18. Juli 2025
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Antwort von ElectroMarket.co.uk

Hi Alan,

Pleased to hear how happy you are with the product and the delivery.

Kind Regards

Bewertet mit 5 von 5 Sternen

A great addition. Items arrived earlier than expected

Items arrived earlier than expected, which was great, and we'll packaged.
Everything worked as advertised and is a great addition to my live set up.
Thank you all.

22. Juli 2025
Bewertung ohne vorherige Einladung
ElectroMarket.co.uk-Logo

Antwort von ElectroMarket.co.uk

Hi,

Thank you for your 5* review about the service and experience you have had.

Regards

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