Awful customer service. Due to a mistake Elite had made (and tried extremely hard to call me a liar and say it was my fault) my order was sent to the wrong address and then took so much longer to get... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Awful customer service. Due to a mistake Elite had made (and tried extremely hard to call me a liar and say it was my fault) my order was sent to the wrong address and then took so much longer to get... Mehr ansehen
Unternehmen hat geantwortet
Easy online shopping experience. Opted for click and collect and products were available very quickly for pick up. Was notified via text and email. Friendly staff on arrival and pick up was seamless.... Mehr ansehen
Unternehmen hat geantwortet
The process of using the online service is very convenient. And if I actually remember to check my emails, lol theres usually a discount code I can use so they're always looking out for their customer... Mehr ansehen
Unternehmen hat geantwortet
The product is great and it arrived the next day. I couldn't believe how quick the delivery was. Wouldn't hesitate to buy from this company again.
Elite Supps carry the best sport supplement range, with great online deals. Make our supplement shop your first stop towards achieving your fitness goals today!
42 Wollongong Street, 2609, Fyshwick, Australien
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Antwort von Elite Supps

Antwort von Elite Supps
Great offers and nice smooth end to end experience with purchase and website customer experience

Antwort von Elite Supps
Product always of highest quality. Never any problem with supply. Fast and friendly service. Alot of great reviews about individual products. Price is competitive or better.

Antwort von Elite Supps
Wrong item received.
Return isn’t the easiest compared to other sites. I emailed sent a picture then had to repeat that step and never received a confirmation of approval. So I am only now able to get to sending back the product.

Antwort von Elite Supps

Antwort von Elite Supps

Antwort von Elite Supps
Product arrived quickly and as advertised. Happy with the whole process

Antwort von Elite Supps

Antwort von Elite Supps
Quick delivery. Product appears to do what it's supposed to do, pick a person up and give them energy and make them feel good.

Antwort von Elite Supps
I have been a customer of Elite Supplements for some time, but unfortunately this experience has left me extremely disappointed. I purchased a product listed as "Mystery Shaker/Bottle," which was accompanied by an image of what appeared to be a protein shaker. As someone who is dyslexic, clear product descriptions are especially important to me. The wording and image together led me to reasonably believe I was purchasing a mystery protein shaker. Instead, I received a standard water bottle.
I would never have purchased this item had the listing clearly stated that there was a possibility of receiving a standard water bottle, as I already own several and specifically needed a protein shaker.
My issue was never about simply preferring one item over another. It was that the product listing did not explain that customers could receive either a protein shaker or a standard water bottle depending on stock availability. That explanation only appeared after I contacted customer service. Despite raising this repeatedly and even providing a screenshot of the original listing, I received the same generic responses quoting company policy rather than addressing the actual concern.
Ironically, Elite Supplements themselves later explained that the product is a "mixed surprise product" where customers "may receive either a shaker or a bottle depending on available stock." That explanation is far clearer than the original listing, which simply said "Mystery Shaker/Bottle." If that information had been included on the product page before purchase, I would not have bought the item. If customer service needs several paragraphs to explain what the product actually is after a customer complains, then the product description wasn't clear enough in the first place.
What disappointed me most was that nobody genuinely tried to understand the issue I was raising. I wasn't simply asking for a refund or replacement—I was trying to point out that the product description and image could easily mislead customers and should be made clearer to prevent the same confusion for future customers. Instead of acknowledging this concern, my emails were met with repeated template responses that ignored the point I was making. A small gesture of goodwill, or even an acknowledgement that the listing could reasonably be interpreted differently, would have gone a long way.
Unfortunately, this experience has left me with little confidence in Elite Supplements' customer service. I won't be purchasing from them again and cannot recommend them based on this experience.

Antwort von Elite Supps
The Products that I been purchasing from Elite have been excellent in my recovery from a back injury. I have found Elite to be grate with communication and speedy deliver. The items are packed very well and all over top experience, Thank you.

Antwort von Elite Supps

Antwort von Elite Supps
Great products Emerald Labs Pre Workout and fast delivery.

Antwort von Elite Supps

Antwort von Elite Supps
Easy process, information was forthcoming and helpfull, product as advertised! All in all, great experience!

Antwort von Elite Supps
Everything was great except the mystery bars. I thought they'd be 12 different flavours, not 1 terrible flavour. I asked around and couldnt give them away. Had to throw them all away. Literally charging for what nobody wants to buy.

Antwort von Elite Supps
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