Work carried at time arranged and professionally completed. The bathroom extractor system was serviced in 30 minutes which makes the cost of the service very, very expensive(£240.00 + Vat). As an OAP... Mehr ansehen
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Das sagen Bewerter
We've had EnviroVent extractor fans installed for a few years now. Taking the cover off one to clean the fan, the plastic lugs that the cover screws go into had cracked, so the cover wouldn't reattach... Mehr ansehen
Unternehmen hat geantwortet
The experience was very good. The two engineers were very good at their jobs, very respectful, took their time to explain everything to me, ensured I understood everything well, and allowed me to ask... Mehr ansehen
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This is the third installation I’ve had. Having had Envirovent install a unit in my flat in Bexhill in January 2025, I’ve now had loft units and extractor fans fitted in both of my daughter’s houses i... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
EnviroVent is the UK's leading manufacturer, supplier, and installer of energy efficient and sustainable domestic, commercial and industrial ventilation products. We are the experts in ventilation, resolving countless property issues and our local specialists are on hand to permanently solve your condensation, mould and damp problems. We pride ourselves on the quality of our ventilation systems and extractor fans and offer long term warranties to protect your home and your health.
Kontaktinformationen
EnviroVent Ltd, Harrogate West Business Park, Unit 1 Bardner Bank, Killinghall, HG3 2SP, Harrogate, Vereinigtes Königreich
- 01423 810 810
- complaints@envirovent.com
- www.envirovent.com
4,5
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1161 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Antwort von EnviroVent
Dear Rhys,
Thank you for taking the time to leave your review. We are pleased to hear that everything went smoothly and that the work was completed without any hassle for you.
The envirovent Customer Care Team.
The engeneer was professional
16. April 2026
Antwort von EnviroVent
Dear Giuseppe,
Thank you for taking the time to leave a review. We are pleased to hear that the engineer was professional, and that you were satisfied with the service. Your feedback is greatly appreciated.
The envirovent Customer Care Team.
Quick painless experience and we have…
Quick painless experience and we have noticed a difference in the air quality instantly
15. April 2026
Antwort von EnviroVent
Dear Alan,
Thank you for your feedback. We are glad to hear the experience was quick and painless, and that you noticed an instant improvement in your air quality.
The envirovent Customer Care Team
Antwort von EnviroVent
Dear Caroline,
Thank you for your kind review. We are pleased to hear that you were happy with the standard of work and that everything was left clean and tidy. Your feedback is very much appreciated.
The envirovent Customer Care Team.
Excellent expert advice on what I…
Excellent expert advice on what I needed and installer was polite and did a neat and tidy job.
14. April 2026
Antwort von EnviroVent
Dear A Pool,
Thank you for taking the time to leave such a positive review. We are pleased to hear that the advice met your needs and that the installer was polite and carried out the work neatly and tidily. Your feedback is greatly appreciated and will be shared with the team.
The envirovent Customer Care Team
The guys that turned up were very…
The guys that turned up were very polite and very efficient they got on with what they were contracted to and once finished talk me through the process of how things worked ect the service was first rate i would recommend this company hands down well done Envirovent
14. April 2026
Antwort von EnviroVent
Dear Stephen,
Thank you for taking the time to leave such a positive review. We are delighted to hear that our engineers were polite, efficient and took the time to explain how everything works. Delivering a first‑rate service is very important to us, so it is great to know this was reflected in your experience. Thank you once again for your recommendation and for choosing envirovent.
The envirovent Customer Care Team.
Great company
Arrived on time completed the works to time scale and left my property exactly as the found it.
14. April 2026
Antwort von EnviroVent
Dear Miss Mcleish,
Thank you for taking the time to leave this review. We are pleased to hear that the work was completed on time, within the agreed timescale, and that your property was left in the same condition as it was found. Your feedback is greatly appreciated and will be shared with the team.
The envirovent Customer Care Team.
Top draw efficient did a very good job
13. April 2026
Antwort von EnviroVent
Dear Terry,
Thank you for your kind review. We are pleased to hear that our team provided an efficient service and completed the job to a high standard. Your feedback is very much appreciated.
The envirovent Customer Care Team.
Experience and installation was excellent
The experience was very good. The two engineers were very good at their jobs, very respectful, took their time to explain everything to me, ensured I understood everything well, and allowed me to ask questions for clarification. Otherwise, I think they did an excellent job installing two Filterless Infinity
Filterless for the Kitchen and Bathroom, which needed to be completed in the loft.
10. April 2026
Antwort von EnviroVent
Dear Jake,
Thank you for your kind feedback. We are pleased to hear the engineers explained everything clearly and completed the installation to a high standard, and we appreciate you choosing envirovent.
The envirovent Customer Care Team
Work carried at time arranged and…
Work carried at time arranged and professionally completed. The bathroom extractor system was serviced in 30 minutes which makes the cost of the service very, very expensive(£240.00 + Vat).
As an OAP and unable to get into the loft I was left with little choice but to agree to the price.
10. April 2026
Antwort von EnviroVent
Dear Garth,
Thank you for taking the time to leave your review. We are glad to hear the work was carried out as arranged and completed professionally.
We appreciate your comments regarding the cost and understand how this may feel, particularly when access to the loft is not possible. The charge covers the full service provided, including safe access, specialist knowledge, and ensuring the system is working as it should.
Your feedback is important to us and has been noted. If you would like to talk this through, the envirovent customer care team would be happy to help.
The envirovent Customer Care Team.
Very good job done
Very good job done, left it all very tidy and clean. On time and very polite.
10. April 2026
Antwort von EnviroVent
Dear Diane,
Thank you for taking the time to leave such a positive review. We are very pleased to hear that you were happy with the standard of work, punctuality, and cleanliness. Your feedback is greatly appreciated.
The envirovent Customer Care Team
very good service
10. April 2026
Antwort von EnviroVent
Dear Mike,
Thank you for your kind feedback. We are pleased to hear you received very good service and truly appreciate you taking the time to leave a review.
The envirovent Customer Care Team.
Excellent team and installation.
9. April 2026
Antwort von EnviroVent
Dear Sabu,
Thank you for your kind feedback. We are pleased to hear that you had a positive experience with the team and the installation. Your comments will be shared with the envirovent team, and we appreciate you taking the time to leave a review.
The envirovent Customer Care Team.
Cyclone bathroom fan
I have given 3 stars purely because you cannot buy an impellar. This is the one removable part the customer has to clean. I broke ours and it cost me dear as our fan was out of warranty. The fans are good and the engineer was polite and helpful.
8. April 2026
Antwort von EnviroVent
Good morning, J Mumford,
Thank you for taking the time to share your feedback, as well as your comments regarding the quality of the fan and the professionalism of our engineer.
We would like to provide some clarification regarding the replacement options discussed. The impeller is not supplied as a standalone spare part, as it forms part of the internal cartridge assembly and is supplied only as part of that complete component.
A quotation was initially provided for replacement of the internal cartridge. Following this, and in consideration of both the cost involved and the cracked front cover, a request was made for a quotation for a complete replacement unit. This option was provided, and the order for a new unit was subsequently placed.
We understand that replacement costs can be frustrating, particularly once a unit is outside of warranty. Your comments are appreciated and have been shared with the relevant team.
Kind regards,
The envirovent Customer Care Team
Engineers called at stated time they…
Engineers called at stated time they were both very pleasant and professional and completed work satisfactorily
Thank you
8. April 2026
Antwort von EnviroVent
Good afternoon Catherine,
Thank you for taking the time to share your feedback.
We are delighted to hear that our engineers attended at the stated time and that you found them both pleasant and professional. It is also great to know that the work was completed to your satisfaction.
Your comments will be shared with the team, as positive feedback such as this is always greatly appreciated.
Thank you for choosing envirovent.
The envirovent Customer Care Team.
excellent product, even better service
the Envirovent crew were great from the word go throughout our product selection and installation experience.. Ryan was our point of contact and he couldn't have been more helpful, going to extra mile [literally and figuratively] to make sure the process was as smooth as possible, answering every question we had; there was no 'hard sell' and at every step of the way we were kept informed about what was going on and he has also been on hand to answer all our questions to the after-sales service is also excellent. the product itself has been running for a few months and there is a huge difference in our air quality and wife's breathing, as she's asthmatic so this has been a big help in improving her health.. all in all i can't recommend them enough.. thanks!
17. November 2025
Bewertung ohne vorherige Einladung
Antwort von EnviroVent
Dear Alan,
Thank you so much for your wonderful feedback. We are delighted to hear that Ryan and the team made the whole process smooth and stress‑free for you. It’s great to know the system is already making such a positive difference to your home and your wife’s health. We really appreciate your recommendation.
The envirovent Customer Care Team.
very very poor customer service…
very very poor customer service recently had a full service on my piv system in my loft paid in full for it then not to be working as it should called the receptionist rebbeca got promised a call back and appoinment for the engineer to come out and rectify the issue this was over a month ago still not heard a things so dissapointed as now i have a system that doesnt function as it should even though ive paid for it
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von EnviroVent
Dear Stephen,
Thank you for taking the time to share your feedback, and I am very sorry to hear about your recent experience. This isn’t the level of service we aim to provide, and I completely understand how frustrating it must be to have a system not functioning as it should after a full service.
Your concerns have now been logged under case number 607 so we can investigate this properly. Please contact our Customer Care team at customercare@envirovent.com with the details of the issue, and we will ensure this is followed up as a priority.
Thank you for your patience — we are committed to putting this right for you.
The envirovent Customer Care Team.
Three installations for the family.
This is the third installation I’ve had. Having had Envirovent install a unit in my flat in Bexhill in January 2025, I’ve now had loft units and extractor fans fitted in both of my daughter’s houses in Basingstoke. Money well spent!
1. April 2026
Antwort von EnviroVent
Dear Roger,
Thank you for choosing envirovent again. We’re really pleased to hear you’re happy with all three installations. Your support means a lot to us.
The envirovent Customer Care Team.
Antwort von EnviroVent
Dear Mr Lee,
Thank you so much for your kind words! We are really glad to hear you received great service and everything was completed on time. We appreciate you taking the time to leave a review.
The envirovent Customer Care Team.
Antwort von EnviroVent
Dear EGL Developments Limited
Thank you so much for your lovely feedback. We are delighted to hear that Adam provided a punctual, polite, and thorough service. Your comments mean a lot to us, and we will be sure to pass them on to him.
The envirovent Customer Care Team.
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