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Ergoflex Bewertungen 

1 898
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent, both delivery & product. Firm mattress with no side give, which as an “edge sleeper” is a rarity. It is quite heavy but manageable, took only 4-6 hours to fully expand & no “new”... Mehr ansehen

Bewertet mit 3 von 5 Sternen

The mattress is comfortable but has a dip in it where we lie already - after just 6 weeks. It's also just as warm as our last one despite Ergoflex claiming they have some kind of cooling technology in... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had an old Ergoflex mattress that we inherited and used for 7 years and found it very comfortable. We changed to a conventional mattress when we moved and found it to be uncomfortable and when on... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We have had our Ergoflex kingsize mattress for over a month now and are very happy with the purchase and it’s well worth the price we paid. It is really comfortable and I haven’t woken up with back... Mehr ansehen

Unternehmensdetails

  1. Matratzengeschäft
  2. Bettenfachgeschäft
  3. Fachgeschäft für Bettwaren
  4. Schlafzimmermöbelgeschäft

Über Ergoflex

Vom Unternehmen geschrieben

Ergoflex - The UK's Original Mattress-in-a-Box - Highest Rated TrustScore

Ergoflex introduced the mattress-in-a-box category in the UK back in 2006 - a full decade before the competition caught on. The Ergoflex 5G is the product of everything we've learned since; premium materials, enduring comfort and an industry-leading 4.8 Trustscore from thousands of independent reviews.

Our signature true high-density disco elastic memory foam contours precisely to your body to relieve joint pressure and ease back pain. The Cool-Sleep airflow system keeps air circulating throughout, ensuring a comfortable temperature. Beneath it all, a high-resilience base layer gives the Ergoflex 5G its legendary durability - no sagging, no compromise in comfort, year after year. With a naturally breathable TENCEL cover that's removable and washable, we've created the perfect sleeping solution - and our customers agree.

As well as class-leading products, Ergoflex® also offers first rate customer service and aftercare. No chat-bots, no automated responses and no extensive wait times on email. Our phone line and email system is staffed by our friendly professional expert team, who are ready to answer any questions or queries you might have.

Check out our reviews then compare to other mattress-in-a-box brands - the difference is clear.

Loved by Customers. Loved by Experts.

Vom Unternehmen geschrieben

Ergoflex® is a 2025 Which? Best Buy Mattress
Our mattress has earned another prestigious Best Buy accreditation from leading consumer group Which?, with particular praise for durability, breathability and long-term performance. As the UK's original mattress-in-a-box company, established in 2006, we know that our customers agree.
Ergoflex® is Recommended by Expert Reviews
It’s not just our customers who love the Ergoflex® mattress, the team at Expert Reviews do too. Their specialists put our mattress through its paces over an intensive test and found it to be a supportive, back-friendly choice, awarding a much sought-after “Recommended” accreditation.

A Tried-and-Trusted 10 Year Warranty

Promises Kept Since 2006

As the longest-established mattress-in-a-box brand, in business since 2006, we know our mattresses last the distance in the real world. That's why you can trust our ten year warranty - it's not a marketing gimmick, a copycat claim or guesswork - it's the real deal.

Kontaktinformationen

Promotion box for Ergoflex

Save up to 61% against competitors

Premium performance & value, saving up to £752 v direct competitor

4,7

Hervorragend

TrustScore 4.5 von 5

1898 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 90 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(1 898)

185 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

A great mattress that can take weight over time at a great price.

We have now had our Ergoflex King size mattress for 2.5 years so this is a real review over time.
Cannot fault it in any way and wish we had bought one so long ago. It a Good/Firm(some will say Firmish even) feel that you can soften using a topper if needed (as we do). It does take a few weeks (perhaps 6-8 weeks) to get used too if you have had a conventional non memory foam mattress but after that you will wonder how you ever managed without one. My wife was unsure about a memory foam mattress but now loves it as i do. It does not get hot.
What is special about this mattress is (1) the excellent price, (2) the quality and (3) unlike many expensive mattress it does not dip in the middle, perfect if you have a husband who is heavy and a wife who is light. I have never even had to turn this mattress even once in 2.5 years, amazing!
Before buying this mattress we had bought at least three others at far more expensive cost in 18 moths - all sagged in the middle after six months - this mattress can take the weight unlike most high street mattress that can cost up to £2000. Five stars from me and highly recommended. Do remember it takes a while to adjust to this type of mattress if you have not had one before and is a Good/Firm rating (or even Firm for some) so some may need a cheap topper (we use one we bought for Amazon that cost only around £35 just to make it a little softer).

Would I but one again - you bet I would but the good news I wont need to for a long time.

This is a true and accurate review after 2.5 years use.

15. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Best mattress ever.

We had bought a second hand Ergoflex for our campervan and it was the most comfortable sleep I'd had in years. So when our our branded hybrid at home needed replacing we bought a new Ergo to replace it. We're so happy with it! Less than half the price we'd paid for our old one and 100 times more comfortable. Great product!

27. März 2026
Bewertet mit 1 von 5 Sternen

Just want to warn potential customers…

Just want to warn potential customers for Ergoflex that if you write a bad review about them they claim that you are threatening them. All I am doing is highlighting how unfair and not very well treated my wife was for a recent purchase which turned out was not what she wanted. In other words a genuine mistake!

Based on Ergoflex's reply this review then stands as a WARNING to potential customers.

We were not looking for a refund, just simply to get the right product so an exchange would have been fine. The product sent, which my wife holds her hand up and says she made a mistake in ordering the wrong item, just needs to be exchanged for the right one. It hasn't been used, taken out of it's packaging, unfolded, slept on, changed our minds etc etc. It is just a tiny little label which is easily replaced.

So again, potential customers of Ergoflex BE VERY VERY CAREFUL when purchasing from them

1. Juli 2026
Bewertung ohne vorherige Einladung
Ergoflex-Logo

Antwort von Ergoflex

As you are fully aware, when we made reference to ‘threats' we were specifically talking about your various email messages, which read, verbatim; “I really don’t want to have to take this further, but will feel the need to if it is not resolved...” “...hope that this matter can be resolved amicably and without any further unnecessary actions.” and "We will now ensure that social media and review sites are kept up to date with your ‘performance’.”

These comments were clearly intended to force a decision to refund you, against our policy and repeated advice on protector returns. To reiterate, this is not a case of hiding behind small print or acting unfairly, there are clear, repeated warnings throughout the purchase process against opening the product for hygiene reasons.

We hope this clarifies our position on this to potential customers and puts this particular case into clear context.

Bewertet mit 5 von 5 Sternen

We're very happy with our Ergoflex…

We're very happy with our Ergoflex purchase; it's the firmest mattress we've ever experienced. I still get hot at night, but that's probably my age, and due to the very hot weather we've been experiencing this summer in the UK. All in all, a great mattress for the price.

1. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Comfortable but the smells are toxic

A very comfortable mattress no doubt about it, however the off gassing is taking too long and the VOCs are terrible smelling. We left it 4 days before using and it was still a problem. We have our 3 month old in the next to me and we woke up to a new very strong smell coming from a part of the mattress right next to his crib. I’m very upset and it can’t be good for his little lungs. Hugely disappointed. I don’t ever remember our simba mattress taking this long to prepare. I’m questioning whether this mattress will ever be safe for us and our baby and have no idea about the genuine long term health effects we have just subjected ourselves too.

2. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Delivery, too heavy for single person

Product fine, delivery timing fine. However it should be noted that king-size mattresses are too heavy for a single person to deliver. Delivery driver, only one, had no lifting equipment or lifting aids. Struggled to get from van to entrance hallway. Should not rely on recipient to help, as they may not be trained to lift safely and may be elderly or have health issues. The safe lifting regulations were certainly not complied with. This is something the delivery agent should address as it puts the delivery driver at risk of serious injury.

23. Juni 2026
Bewertet mit 4 von 5 Sternen

Very firm

I have single Ergoflex mattresses and they are very good. So on 21/05/2026 decided to order a double. What a difference. Where as the singles have the right amount of give and support. The double is a different beast, Its very firm and there is no give in the mattress whatsoever. If you like sleeping on concrete its for you. I have been a loyal Ergoflex customer over the years, purchasing I think 4 single mattresses but this has put me off. Have contacted customer services at Ergoflex and they have kindly extended the trial period for 3 weeks making a number of suggestions. Cannot fault the customer service but the judgement is out on the mattress at this time. Well, tried the extra period of time and the mattress is still too firm So contacted customer services and a return has been arranged.

25. Juni 2026
Bewertet mit 4 von 5 Sternen

Comfortable mattress, hopeless delivery.The mattress itself is comfortable so…

The mattress itself is comfortable so far, and everything we wanted. The delivery, by DPD I believe, was a disaster. On the wrong day, to the wrong address - the box was dumped a day early in a neighbouring garden behind a high wall while the owners were away, and we were not notified of delivery. When (fortunately) they returned and alerted us, as pensioners we found the very heavy and awkward box almost impossible to carry and drag up the road to our own house.

15. Mai 2026
Ergoflex-Logo

Antwort von Ergoflex

Thanks for your feedback. We’re so sorry about your delivery experience, it is absolutely not what we expect for our customers and we will be investigating this as a priority matter. Please let us know if we can be of any assistance in future. Thanks again for choosing Ergoflex.

Bewertet mit 5 von 5 Sternen

Best ever Matress

I had ergoflex mattress years ago then changed to another brand due to menopause heat which never made any difference really. It was a pillow top mattress and after a while it had dips in in where our body laid si became uncomfortable.
We took the decision to buy ergoflex again and so glad I did
It took a few nights to get used to it again but I can honestly say that I am having the best sleep ever again
I will never change brand again. Well done ergoflex keep doing what you are doing.

3. Juni 2026
Bewertet mit 5 von 5 Sternen

Love our new mattress

Love our new mattress!
The old one was hurting my back but as it was an European King, not many companies sells this size and the company that I purchased from had closed down so I was struggling to find a replacement.
Now my back doesn’t hurt and can sleep so much better.
For better service, it would be so much better if we can get them to deliver to our 1F bedroom rather than leaving it by our front door. I don’t have muscles so had to get our very-fit neighbour to carry it up with my husband.

12. Juni 2026

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