Replaced our old ergoflex, also bought one for our spare bed too. I can’t recommend them enough, so comfortable, worth every penny, have recommended to everyone who will listen. Excellent service, tha... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent, both delivery & product. Firm mattress with no side give, which as an “edge sleeper” is a rarity. It is quite heavy but manageable, took only 4-6 hours to fully expand & no “new”... Mehr ansehen
Easy to order, quick delivery service. Love the mattress slept well from the first night. However, delivery was a day late, due to the driver breaking down, and we were unaware until 7pm having had t... Mehr ansehen
The mattress is comfortable but has a dip in it where we lie already - after just 6 weeks. It's also just as warm as our last one despite Ergoflex claiming they have some kind of cooling technology in... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Ergoflex
Vom Unternehmen geschrieben
Ergoflex - The UK's Original Mattress-in-a-Box - Highest Rated TrustScore
Ergoflex introduced the mattress-in-a-box category in the UK back in 2006 - a full decade before the competition caught on. The Ergoflex 5G is the product of everything we've learned since; premium materials, enduring comfort and an industry-leading 4.8 Trustscore from thousands of independent reviews.
Our signature true high-density disco elastic memory foam contours precisely to your body to relieve joint pressure and ease back pain. The Cool-Sleep airflow system keeps air circulating throughout, ensuring a comfortable temperature. Beneath it all, a high-resilience base layer gives the Ergoflex 5G its legendary durability - no sagging, no compromise in comfort, year after year. With a naturally breathable TENCEL cover that's removable and washable, we've created the perfect sleeping solution - and our customers agree.
As well as class-leading products, Ergoflex® also offers first rate customer service and aftercare. No chat-bots, no automated responses and no extensive wait times on email. Our phone line and email system is staffed by our friendly professional expert team, who are ready to answer any questions or queries you might have.
Check out our reviews then compare to other mattress-in-a-box brands - the difference is clear.
Loved by Customers. Loved by Experts.
Vom Unternehmen geschrieben

- Ergoflex® is a 2025 Which? Best Buy Mattress
- Our mattress has earned another prestigious Best Buy accreditation from leading consumer group Which?, with particular praise for durability, breathability and long-term performance. As the UK's original mattress-in-a-box company, established in 2006, we know that our customers agree.
- Ergoflex® is Recommended by Expert Reviews
- It’s not just our customers who love the Ergoflex® mattress, the team at Expert Reviews do too. Their specialists put our mattress through its paces over an intensive test and found it to be a supportive, back-friendly choice, awarding a much sought-after “Recommended” accreditation.
A Tried-and-Trusted 10 Year Warranty
Promises Kept Since 2006
Kontaktinformationen
Vereinigtes Königreich
- 0800 024 1122
- customersupport@ergoflex.co.uk
- www.ergoflex.co.uk

Save up to 61% against competitors
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 90 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Superb mattress, superb company
Thank you to Ergoflex x Recently purchased a Superking size mattress and we are so pleased with it. Really comfortable, in the right places and so supportive and yet relatively lightweight when tucking sheets in. Could not be happier. The process to order was simple, communication regarding delivery was excellent. Anyone looking for a foam mattress without metal springs, look no further!
Had a couple of memory foam mattresses…
Had a couple of memory foam mattresses before. But this Ergoflex mattress is certainly the best.
Took a couple of days to get used to but after that, best sleep ever.
Would certainly buy again.
Love my mattresses!
With this being my second Ergoflex mattress which was for the spare bedroom I cannot fault the product, they are amazingly comfortable! The only reason why I knocked one star off was because of the delay in delivering the mattress.
You won’t be disappointed!
We love our ergoflex mattress! After previously have a ‘snug’ mattress (which no longest exists) I was use to a me wort foam, I initially couldn’t fit one that was full memory foam, the right firmness and not a ridiculous price so I tried an Emma hybrid thinking how different can they be? Very is the answer! Little to no support and didn’t feel like it was good quality that would last so we returned within our trial period. My mum found ergoflex and sent to me, I was sceptical with the shorter trial and also just felt like I’d never find a good mattress again! But my partner and I both adjusted to the mattress straight away and have had good nights sleep ever since. Highly recommend if you’re in the market for a medium firm memory foam!
Easy to purchase and fantastic product-…
Easy to purchase and fantastic product- just super comfortable
Very comfy
Very comfy, it’s was an easy order process, chose my delivery day and delivery was on time , the guy was friendly and took it upstairs for me. Good all round thank you
A very comfortable mattress
A very comfortable mattress, I’ve never slept better.
Delivery was very easy.
9 months in and we absolutely love our…
9 months in and we absolutely love our Ergoflex mattress.
superb comfortable mattress
superb comfortable mattress, I normally buy Tempur, but with the price of them, thought I would give Ergoflex a go, for my daughter and guest room, especially as they give a money back guarantee if you dont like. Glad i did, everyone loves the new mattress, wont hesitate to buy another if needed in future
Love this king size mattress and…
Love this king size mattress and pillows. It’s so so comfortable. Took only a few days to get use to but I put that down to the poor condition or our 10 year old mattress we had before. Totally recommend Ergoflex as a product and retailer. Had a small wait for the stock to be in but not an issue. The mattress came rolled and was easy to handle and get into position, mattress did not get effected in anyway by being rolled and transported. Customer service was excellent with there updates. Great value for money.
Good service
Good service, great bed. Felt a little firm at first, but now perfect, and great for my back.
Finally…….THE ONE!
Thank you ergoflex for creating the PERFECT mattress that I thought didn’t/could not exist.
I’ve had surgery on my back, have hip pain, suffer from arthritis in my neck and also currently have a rotator cuff injury!
I needed a firm mattress to support my neck and shoulder but a softer one for my back and hips. We tried an orthopaedic mattress, an Emma and a simba mattress which all exasperated my symptoms. Our last attempt (before spending thousands on a tempur) was the ergoflex. I’d read all the amazing reviews but was sceptical as we’d previously done this for the Emma and simba ones. Thank goodness we trusted in the reviews! After the first night I knew there was a huge improvement but it’s now been over a week and I’m waking up refreshed, comfortable and almost pain free (I’m receiving treatment for my shoulder injury so a mattress couldn’t cure this although it’s really helping. All other aches and pains have gone though).
We can’t wait to go to bed every night now. I should also mention that we were a little worried about waking up
uncomfortably hot through the night as this had happened on the previous mattresses we had tried. We have been been absolutely fine with the ergoflex, my husband overheats in bed, this has not happened once.
We now have family members placing orders. I hope this review helps as being unable to sleep, uncomfortable, hot and pain is awful! We suggest you just give this mattress a go and I’m sure you won’t be disappointed.
Ergoflex, if you’re read this then we are hoping you release a pillow next 😉
Scamming customers
Please do yourself and your backside a favour and don't buy this mattress or any products from this company. My back is in severe pain after almost a year I bought this in November 2024 so I'm using this death trap satanic 3 foam mattress for this long is a record! I must really love being in pain then! I bought a double and they are always half price on sale this is a red flag! I tried to contact support like many others and got a long-winded wall of text and the middle finger, and a computer says no response. This is a complete scam and I fell for it! They said there is nothing physically wrong with this after I sent them the images and truthful answers. So they will turn around and blame the divan or something else to refuse you the refund that's how these mattress companies work they sell a false warranty behind a load of words that mean nothing and they can charge a fortune for a bit of foam pieces glued together! I will be notifying citizens advice to try and claw back my money! I tried all the above! What a con! I cannot believe this I'm extremely upset and all of this pain and frustration for nothing! I cannot bend over and my lower side is in agony.

Antwort von Ergoflex
NOT FREE RETURNS AT ALL BEWARE…
Your website banner offering free returns is misleading. Cost me £45 to return the mattress even though it was within the 30 days and we didn't like it. Do not believe the free return

Antwort von Ergoflex
Our second Ergoflex
Our second Ergoflex. We got one earlier in year and after using it our other room's mattress just felt so bad. Supportive and comfortable mattress. Fantastic price and quick delivery. Easy to use website and no pushy sales teams.
Ordering was easy and delivery was…
Ordering was easy and delivery was quick. Very happy with the product.
I recently bought the queen size…
I recently bought the queen size mattress and I can honestly say that I have never experienced a better service anywhere - and the mattress is WOW.
I no longer feel like I’m lying on rocks and the trigger spots of my fibromyalgia have gone. It does feel a little firm at first and takes a few days to get used to but if you want to sleep without pain, I highly recommend this mattress.
An overall 10/10 experience - thank you Ergoflex.
Excellent service all round
We had our previous Ergoflex for over 10 years but we decided to treat ourselves to a replacement. Did look at alternatives but decided to stick with the company we knew. Emailed them and customer services rang back and we purchased our replacement over the phone. Excellent service keeping us informed all the time ref delivery. You have a trial period to use/return it and although we were going to register the guarantee immediately customer service still suggested we should make use of the trial period to ensure we were totally happy with our purchase so we did and we were. Excellent service all round and if, like us, you're not computer savvy it is just so easy to do everything over the phone.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.