Top notch technical support 5 stars . Was locked out my NVR called gave order No through email. U have to have this important keep it safe . Recieved email with instructions to reset password and 5 mi... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Top notch technical support 5 stars . Was locked out my NVR called gave order No through email. U have to have this important keep it safe . Recieved email with instructions to reset password and 5 mi... Mehr ansehen
Unternehmen hat geantwortet
I've had excellent service and communication for all my orders so far, with the exception of the most recent. Curious as to why it took longer this time to see it dispatched? Keep up the good work... Mehr ansehen
Great helpful advice and super fast delivery. Then when I had a technical problem setting up NVR Jimmy was brilliant…..patient and although kept hitting problems (caused by me🙄), he kept find alterna... Mehr ansehen
Hikvision's best wholesaler! We have been using ERTECH for years now and we are very happy with their service and product availability. They have stock of almost all hikvision lines. We often pick up... Mehr ansehen
ERTECH Security Systems is a wholesaler specializing in cutting-edge security solutions. Based in London, we source high-quality products directly from manufacturers such as Hikvision, Tiandy, Axis, and Dahua. Our comprehensive offerings include CCTV systems, access control devices, intruder alarms, and more. With competitive pricing, efficient logistics, and personalized service, ERTECH Security Systems is your trusted partner in safety and surveillance
C1 Oyo Business Units, Crabtree Manorway North, Crabtree Manorway North, DA17 6AX, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Lewis helped me out and got me my cameras really quickly
Excellent service from Lewis at ERTECH! Very helpful and orders are sent out immediately and received the following day. The “go-to” for all your CCTV needs! Thank you!
Superb service by Lewis as always, replies instantly and gets my hardware out the door as quick as possible
Thanks to ERTECH for super service
Lewis was really helpful, i needed tech support and lewis had grip on all matters, recommended me best and reasonably priced equipment, best suited for my client’s installation needs.
Highly recommended to other installers and service providers.
Really helpful salesman..Found exactly what I was after..Great price...Ordered, now on the way to me.Could not be better...highly recommend. Lingfield Alarm Systems.

Antwort von ERTECH SECURITY SYSTEMS
Ertech have been great !!
Competitive on price and reliable, fast deliveries and communication is brilliant.
Customer service skills are also brilliant, we deal with Lewis who has been excellent !!
Lewis my supply manager is very keen and helpful gold star for him
Lewis is the man. He's always on quotes and never waiting too long to receive them.
As for MR JIMI he's never given the wrong information always have a solution and always available to help with the tech questions.
Eric your also the man for pricing never fail to get equipment sent out on time for Installation.
Lewis provided excellent assistance — very professional, approachable, and extremely helpful throughout.
Unbelievable support from the tech side explained and helped me through the process thanks jimmy
Ertech are a new supplier to 1st Look Fire & Security and I can say they have been fantastic from start to finish on order and also cost effective, this is a huge step for us as a company and helping win new clients with a fantastic supply chain
Friendly advice. Good knowledge. Quick service.
Jimmy is always an absolute pleasure to deal with, and I'm so happy that I found a reliable cctv distributor with great customer support.
We've now made a number of orders from Ertech, and have each time been pleasantly surprised by the high level of support that we've received throughout the order process.
Our last order had major issues with the courier that was chosen - DX Freight in Llanelli, who seemed to completely mess us around not delivering day after day. Despite this, Jimmy was in constant communication with me and with them, ensuring that our package would be delivered as soon as possible (only 6 days after original estimated delivery date seems to be good going having looked at others' reviews of DX!). Jimmy offered to send a replacement package had it not been delivered on the 6th day, which we thought was extremely generous of Ertech to offer us. Courier companies are becoming less and less reliable now, it seems to have bizarrely become a part of the world we're now in. But Jimmy's continously pleasant communication shows he's doing his absolute best to navigate this.
I would recommend ertech to anyone looking for a reliable and friendly cctv distributor.
Been buying from this company since 2017 never been a let down always willing to help and give the correct advice not the pushy type
Recently been dealing with Jimmy and he has been top class a credit to the company.
My hikvison upgrades to the latest g3 versions all my equipment bought from Ertech
Thanks alot
I recently bought some track lights from Ertech in Belvedere, and I couldn’t be happier with my purchase! The lights look absolutely amazing. they’ve completely transformed the space and added such a modern, stylish touch.
A big shoutout to Jimmy and Lewis. They were both incredibly helpful, knowledgeable, and genuinely friendly. From start to finish, the service was spot on. They took the time to explain the options, helped me choose the right fittings, and made sure everything was just right.
It’s rare to find that perfect combination of great products and outstanding customer service, but this place nails it. Highly recommend!
Lewis was very helpful in sourcing out the right price for the right product needed.
I will be using Ertech Security Systems in the future, with great trust!
Lewis Adams was excellent, he responded promptly and got us everything we needed. No problems with stock that we have experienced with some other suppliers. We'll definitely be using ERTech again.
I purchased a Hikvision camera kit and I’m very pleased with both the product and the customer service. The package arrived in perfect condition, and the entire kit was securely packed. A special thank you to Lewis for his dedication and support in helping me locate the parcel — his assistance was prompt, professional, and genuinely helpful. I highly recommend this seller!
Lewis reached out to me about Ertech and we had a good conversation about what I do and need as an installer. He wasn't pushy at all which I respect, when the time came where I wanted to buy cctv for a job, Lewis sent me over quotes with multiple options and great explanations into each one.
Turned up to the job and i had been given the wrong bases for the cameras, when i let Ertech know about this all they could offer me was a "discount" on my next order, rather than fixing the issue with my current order. Why would i order again from a company that couldnt resolve the issue with the current order? Im not sure. Had to go back to the same job and drill holes into each base to fix the issue myself.
Went on to let Lewis know we were having playback issues which he raised with support, took a while for some action but eventually Jimmy did jump on a call and went out of his way to resolve the issue, keeping me and my client up to date throughout the troubleshooting process. In the end all was resolved and I have a happy client with a working security system.

Antwort von ERTECH SECURITY SYSTEMS
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.