Took my car in for service they told me it needed a track rod end car had 4000 miles on it. Got it back went home doing 50mph got on my estate could hear lots of rattles on front wheels. Had a look on... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I bought a car from Evans Halshaw Middlesbrough a year ago, I part exchanged a vehicle at the same time. I have had nothing but trouble since buying the car, the car is fine but .... I have had a fi... Mehr ansehen
Unternehmen hat geantwortet
DAN IS THE MAN, Top salesman and very knowledgeable in his field. He was very helpful and understanding from start to finnish solving all our issues and concerns. If going to Evans Halshaw Newpor... Mehr ansehen
Unternehmen hat geantwortet
“Disappointed with my recent service at Evan Halshaw Renault Middlesbrough. I was supposed to receive a video vehicle health check but never did, with no explanation. My car was also returned uncleane... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Vom Unternehmen geschrieben
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Kontaktinformationen
Renault, Newport Road, TS1 5JP, Middlesbrough, Vereinigtes Königreich
- 01642 757500
3,9
Gut
317 Bewertungen
Bittet Kunden um Bewertungen
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I bought a car from Evans Halshaw…
I bought a car from Evans Halshaw Middlesbrough a year ago, I part exchanged a vehicle at the same time. I have had nothing but trouble since buying the car, the car is fine but .... I have had a fine through the post for the car I part exchanged 3 weeks after I put it in and no help was given by Evans Halshaw. They have never sent away the V5C to put into my name. I have been intouch with the Evans Halshaw Middlesbrough and National promising to help sort out these problems to no avail. Evans Halshaw is probably the most untrustworthy company I have used. I would not recommend using Evans Halshaw and nor will I ever be using them again, absolute joke of a company.
I already have been in touch with evans halshaw help. I got told someone will be in touch with me, nothing absolutely nothing back. Im sorting my V5C via V62 form because I need the paperwork like I said crap company crap customer services and aftercare
5. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Evans Halshaw - Renault Middlesborough
Hi,
Thanks for sharing your feedback on your experience with Evans Halshaw Renault Middlesbrough . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Renault Middlesbrough Customer Services
Car was ready to pick up within a few…
Car was ready to pick up within a few hours and work completed to a high standard. Very informative video detailing the health of my car.
23. Juni 2026
Antwort von Evans Halshaw - Renault Middlesborough
Hello Robert,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Renault Middlesbrough Customer Services
…Evans Halshaw track rod ends.
Took my car in for service they told me it needed a track rod end car had 4000 miles on it. Got it back went home doing 50mph got on my estate could hear lots of rattles on front wheels. Had a look on me drive and found both track rod ends lock nuts screwed wrong way so not securing steering at all very dangerous. They come collect it done the securing got it back steering still not straight come and collected again the rung and told me there tracking lift was broke so got it back next day another company had done the work so Evans Halshaw will never fix my car again. Also not one apology from them.
8. Juni 2026
Antwort von Evans Halshaw - Renault Middlesborough
Dear Robinson,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Renault Middlesbrough. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Evans Halshaw Renault Middlesbrough Customer Services
Repeat and happy customer
Have been going to Evans Halshaw Renault in Middlesbrough now for 15 years+ for my cars and have always been well looked after. Always do what they can to help and a happy customer.
6. Juni 2026
Antwort von Evans Halshaw - Renault Middlesborough
Hello, Chris
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Great Customer Service from the Team
Great Customer Service from the Team , was informed of expectations. Many Thanks to everyone
10. Juni 2026
Antwort von Evans Halshaw - Renault Middlesborough
Hello Richard,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Renault Middlesbrough Customer Services
Efficiency from reception to collection…
Efficiency from reception to collection as always at Evans Halshaw.
27. Mai 2026
Antwort von Evans Halshaw - Renault Middlesborough
Hello Esmond,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Antwort von Evans Halshaw - Renault Middlesborough
Hello,
Thank you for taking the time to complete a review. We truly value your feedback and are committed to improving your experience with us.
To help us better understand how we can make things right, please reach out to our dedicated team at help@evanshalshaw.com. By providing more details, you'll give us the opportunity to investigate thoroughly and work towards turning your experience around.
Your input is invaluable to us, and we're eager to make things better for you.
Best regards,
Evans Halshaw Renault Middlesbrough Customer Services
Antwort von Evans Halshaw - Renault Middlesborough
Hello Roy,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
Antwort von Evans Halshaw - Renault Middlesborough
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Renault Middlesbrough Customer Services
Antwort von Evans Halshaw - Renault Middlesborough
Hello Elizabeth,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
I had a great experience buying from…
I had a great experience buying from Evans Halshaw Renault in Middlesbrough. I bought the car from a distance and Maboob Sadiq from that branch is a credit to your company. Nothing was ever too much trouble and answered all my questions in a timely manner. Had an issue with initial car delivered which was not their fault but it was sorted out and exchanged really easily. Tony the branch manager was helpful too but wanted to give a big thank you to Mab for a great customer service experience and I am extremely happy with my Nissan Leaf I bought. Will highly recommend this particular branch to anyone.
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Evans Halshaw - Renault Middlesborough
Hello Tom,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
As previously stated
1. Mai 2026
Antwort von Evans Halshaw - Renault Middlesborough
Hi,
Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services
The parking sensors bleep in the rain
The parking sensors bleep in the rain. Told that is normal and not a fault. Well it is
27. April 2026
Antwort von Evans Halshaw - Renault Middlesborough
Hello Peter,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Evans Halshaw Brand Customer Services
Josh service desk assistant.
We found that the young man Josh went above and beyond . He is a great asset to Evan Halshaw.
28. April 2026
Antwort von Evans Halshaw - Renault Middlesborough
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Renault Captur
Further update, disabled girl 19yrs old, has a Renault, Captur
On Mobility. This car is 2025 reg. Since getting this car it has broken down 10 times, it just cuts out on the drive putting her i
In a dangerous position that cars can go into the rear of her vehicle, This puts other drivers at risk, RAC have found faults on this vehicle but when taken to Renault they find no fault.
They say this vehicle is safe to drive, it is an intermittent fault.
Well in my opinion this car is unsafe, should she have someone go into the back of this car whilst driving I hold Renault responsible.
Do not buy Renault car the service and help you receive is nil.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Evans Halshaw - Renault Middlesborough
Hello Angela,
Thanks for sharing your feedback on your experience with Evans Halshaw Renault Middlesbrough. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Renault Middlesbrough Customer Services
Very poor sevice
After my service with in one mile my drivers side front wheel trim came off and was ran over by a wagon when I went back and reported the issue I was told by the service manager that the wheel trim can come off at any time !! I have had the car for over 14 months and non of the wheel trims have fallen off ?? He told me to go to the parts department and order a replacement about £30. He did not ask me my name or car reg so how did he know what service my car in for, VERY DISAPIONTED
10. April 2026
Antwort von Evans Halshaw - Renault Middlesborough
Dear Peter,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Brand. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Evans Halshaw Brand Customer Services
Antwort von Evans Halshaw - Renault Middlesborough
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
DAN IS THE MAN
DAN IS THE MAN,
Top salesman and very knowledgeable in his field.
He was very helpful and understanding from start to finnish solving all our issues and concerns.
If going to Evans Halshaw Newport road Middlesbrough head straight for Dans desk, but beware he maybe busy hes very poplular due to his honesty and professionalism. Rare these days. Thanks for everything. Brian and Shani
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von Evans Halshaw - Renault Middlesborough
Hello Bob,
Dan will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Antwort von Evans Halshaw - Renault Middlesborough
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Renault Middlesbrough Customer Services
Antwort von Evans Halshaw - Renault Middlesborough
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Renault Middlesbrough Customer Services
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