Terrible customer service again, closed one gym pool area, for whole day, ok fair enough had days notice, but when I visited next nearest gym 15 miles away they had closed too same day !!!!! shocking... Mehr ansehen
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Das sagen Bewerter
Utter trash. The service is about as good as the website. Steam room, changing room, swimming pool are basically bacteria grounds at this point. Car parking is a scam, staff are rude, Free is too expe... Mehr ansehen
Everlast Leigh gym has multiple faulty machines that don’t get repaired. The staff are rude and unprofessional. The gym is always busy due to them giving free day passes just to make it look bus... Mehr ansehen
It’s a good gym with a good atmosphere BUT the down side is when some of the machines break they never seem in a rush to get fixed. Perfect example one machine has been down for over a month which is... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
BORN IN THE BRONX IN 1910, EVERLAST IS SYNONYMOUS WITH GREATNESS. In 2021, the next exciting chapter in our rich history begins with the launch of Everlast Gyms. Ground-breaking gyms that incorporate a hybrid of boutique group training studios and a traditional gym floor, with extensive functional zones, and ground-breaking studios providing a wide range of fitness classes, and personal training services that set us apart as the new number one contender of the UK fitness industry. #GREATNESSISWITHIN
Kontaktinformationen
Vereinigtes Königreich
- https://www.everlastgyms.com/contact
- www.everlastgyms.com
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Excellent pool and facilities
I did a trial session in January, staff were friendly and helpful. I'm a swimmer and the pool is big enough for a proper swim. Steam room and sauna a real bonus. Large changing rooms with good facilities.
Avoid this gym like the plague
Avoid this gym like the plague! The service is abysmal, with ridiculously long waits at the front desk due to inadequate staffing. I've waited 15-20 minutes just to be served, with one lone staff member struggling to cope while the manager and assistant manager sit idly by, chatting away and showing a complete lack of interest in helping out. It's appalling to see members being neglected in this way. The steam room is perpetually out of order, and don't expect a courtesy notice from the lazy staff. You'll find out it's broken after you've already changed and made the effort to get there. The lack of customer care and blatant disregard for members' time is staggering. Save yourself the frustration and take your membership (and your money) elsewhere. This gym is a total waste of time and money.
Absolutely love this gym
Absolutely love this gym. Facilities are great and plenty machines to use. Always enjoy training here
A Dump.
Just left Everlast after several years. Joined in 2017 when it was DW fitness and transferred my membership here from Byker. Covid hut and DW went bust and Mike Ashley takes over and like everything else the man touches it just went down hill.
The place looked a bit rough in 2022 when we were all promised a full refurbishment was coming "soon.". Then in 2023 the hot tub closed for "temporary maintenance" and would be fixed "soon." Two years later they've built plastic decking over it and it ain't re-opening.
Only 3 showers ever work and if someone uses the one next to you, you water goes off. Soap dispensers and toilet roll never replaced in toilets. Same rubbish in the changing room for several days. The showers are covered in mould and stink of drains.
The final straw was there was a wood screw lying on the floor of the changing room for over two weeks in exactly the same place giving me the evidence needed to confirm the floors hadn't been swept or mopped in this time. This is not acceptable.
This place is a sad reflection of its former glory and it's lost by business. I won't be paying them a month's notice either.
Crap ……….crap Crap Crap Crap
Crap ……….crap Crap Crap Crap
I worked at Canterbury gym
I worked at Canterbury gym for 15 years when it was DW it then was everlast .after a long while I had to leave as was repeatedly underpaid ...this july under completely new staff and was asked to come in to cover and potentially do some new classes ...I did 6 classes in july and it is now October and still no payment....I was asked to do more classes 3 more times but I said I d be a fool to do more until paid ...the girls at desk are sweet but obviously can do nothing and it seems the same for the managers who keep promising me payment but nothing....the main manager just passed me off saying not his responsibility!!
Terrible gym cardio equipment always…
Terrible gym cardio equipment always broke and will not let you out of your contract even if you face financial hardship
Neverlast Gyms
I’ve been coming to this gym since it was the DW, From broken equipment to a £40 a month membership only for the steam room to be off 3 times a year ( for “2 weeks”, and the pool constantly being busy it’s starting to go downhill massively this place, Showers smell like shit, dirty unclean floors and as I mentioned £40 a year for half of the activities not to be on offer, 0 compensation for anyone effected by these condtant problems that get neglected and left. This gym used to be amazing now it’s crap. Standards have really dropped here
Islamophobic business spreading hate on…
Islamophobic business spreading hate on social media. No doubt posted without thinking and will probably hide behind ‘my account was hacked’ BS. There is no tolerance for racism or Islamophobia. You’re uneducated and spreading your venom about things you know nothing about is only further fuelling the fire. BOYCOTT THIS GYM. They don’t care about children being murdered and would rather blame everything on Islam. Typical roundabout painter racist.
Everlast Chiswick – A Masterclass in Misleading Advertising and Poor Customer Service
I joined Everlast Chiswick primarily for access to the jacuzzi — a feature prominently advertised and central to my decision. What I got instead was a string of broken promises, substandard service, and a membership that steadily lost value while the fees remained unchanged.
The jacuzzi has been out of order for months, with no clear timeline for repair. The towel service and swimsuit spinner were removed, and members were expected to accept these losses without compensation. These amenities were not “extras”, to quote Emily from the Chiswick branch, they were part of the offering that justified the price point.
To make matters worse, I was overcharged for two consecutive months earlier this year. It took an unacceptable amount of time to resolve, and I had to chase repeatedly. The lack of accountability and transparency is staggering.
When I raised concerns and requested to cancel my membership without penalty — citing the Consumer Rights Act and the significant change in service — I was met with rigid policy talk and a dismissive attitude. The club insists that broken or removed amenities don’t breach their terms, despite the fact that they were key selling points.
If you're considering joining Everlast Chiswick for the jacuzzi or any of the advertised amenities, be warned the jacuzzi is a “supplementary amenity”: it may not be available, and you’ll be left paying for a diminished experience with little recourse.
Gillingham (ex Roko) in serious need of…
Gillingham (ex Roko) in serious need of refurbishment. Often dirty, broken lockers, broken machines, broken spa facilities. A lot of the equipment , mats etc past their sell by date. And Everlast call this a premium gym? It isn’t.
Went to the gym first time ever offer…
Went to the gym first time ever offer me a free day pass very helpful. I’m very knowledgeable thank you so much.,
Terrible gym
Terrible gym! If you want to work out with Rats this is the place to go!!!!
Poorly matained gym
Air con never on or put on very low.
Poorly matained machines some with rips and tears others rusty.
No new equipment introduced in the 6 years i went.
No music or put on very low.
I am very disappointed with Everlast…
I am very disappointed with Everlast Gym. It’s clear they don’t care about their existing customers, only about income. They closed the gym to film something and didn’t even bother to send an email or inform members in advance. This shows a complete lack of respect and consideration for the people who pay monthly memberships.
Be apart of the everlast experience
I've been a part of the everlast community for 2 and a half yrs , I can honestly truthfully say it saved my life and has totally changed my life i started the gym at 13 and half stone now at 18 and a half stone. I have become stronger than I've ever been at the age of 49 the staff at the gym are amazing helpful and they can tell you exactly what you what to and need to know. They are a great set of people and the gym has everything you need nutrition advice weight advice and lifestyle advice can help in all manners....
Halifax Branch Needs Serious Improvement
The equipment at this gym is very outdated and limited, especially when compared to a proper Everlast gym. At other branches, the machines are modern, well-maintained, and there’s a good variety, but Halifax feels neglected in comparison.
On top of that, the steam room has been out of order for months, and it’s quite disappointing (and embarrassing) that management hasn’t addressed it.Other than, we are waiting for a quote…
For the price they charge, you’d expect better facilities and being similar to what an actual Everlast gym should be like. Honestly, if Halifax had another gym with a swimming pool, I’d switch immediately.
Signed up because it had a steam room
Signed up because it had a steam room. Its been shut now for over 2 months, when asked staff when it will be fixed they seem totally disinterested. Its a shame because otherwise its a good gym with a pool and decent facilities.
Gillingham Kent Club - Big thank you to housekeeping David at…
Big thank you to housekeeping David at the Gillingham Everlast club he is an unsung hero he's always in the background always doing something I can see he takes pride in what he does Please pass this message on to David thank you again for all you do Liz O
Cancelled classes
Be careful of joining up based on the classes. Lots of people joined up purely for the pool and Aqua classes. Few weeks later the classes have been reduced. The gym don't care and neither do the complaints department.
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