Everlast Gyms Bewertungen 

The 'elevation' at Chiswick has involved painting everything black, blocking out all the windows, and cancelling almost all the classes that most of the female clients (and that was a lot of the membership) went to. The studios are dark, depressing, with weird coloured lights and thumping music. All induces a headache. And if you dont want to do boxing or 'hyrox', tough. Classes that arent those are booked out in an instant. Except for 'reformer pilates', which you have to upgrade your membership for. I presume that the appalling Mike Ashley of Sports Direct zero hours contract fame knows what he's doing, but it seems odd to me to make somewhere that was light and welcoming with an interesting range of classes into something that much of the demographic don't want.

I recently returned after a long break and found that the equipment has not been updated since 2018 and is now worn out. The shower facilities are in extremely poor condition, with visible mould, which is unacceptable from a hygiene perspective.

I was paying £37 per month — a price that doesn’t match any of their current membership packages — and yet I wasn’t allowed to bring a friend. For the fee charged, the quality of the facilities and overall service simply do not justify the cost.

Would not recommend.

Read a few of the reviews and was a bit sceptical about joining? But after using the option of a free day pass I was more than happy with the facilities provided and the helpfulness of all the staff. Happy enough to take out a membership and still nothing to complain about.

I would like to say that this gym is the best in the city, as they claim — but unfortunately, it is not. In fact, it is one of the worse ones.
I am not even referring to the equipment, although more and more often there are broken machines. What I am mainly referring to is the dirt and lack of cleanliness. This gym is simply extremely dirty.
The machines are dirty, there is dust underneath almost all of them, and the toilets are disgustingly filthy — as if they haven’t been cleaned for at least a year. In the men’s restroom, there are often shaving hairs left in the sinks, and recently there was even some blood. It stayed like that for three days and no one bothered to clean it. That is unacceptable and extremely unhygienic.
There are cleaning companies available — perhaps it would be worth hiring one to maintain a proper standard of hygiene.
The only positive thing about this gym is the staff. They are friendly and always helpful.
However, if the owner does nothing to improve hygiene standards, people will unfortunately start leaving. There are many other clean gyms available where members can exercise without worrying about getting a rash due to the level of dirt.
I hope my review encourages the management to take responsibility and improve the cleanliness of the facility.

Excellent gym, everything is clean and tidy. I wish in the future if you add a dedicated lateral raises machine.

The layout of the gym is good and the staff are friendly, thought that's all for the good points. The equipment is tired and regularly brakes, with very slow repair time. There seems to be a general lack care for upkeep of equipment with simple things like batteries in displays not addressed for months on end. There's a smell of urinine that comes and goes in the changing rooms with toilets vaguely bearable. Showers aren't great with seemingly one temperature setting, shower curtains have seen better days. Overall, for the price per month, there better offerings elsewhere for just a little more which are well worth a consideration. Definitely a try before you buy experience.

Would check these reviews before you join. Apart from random 5*s they reflect the poor equipment state, lack of cleanliness etc. All true since everlast bought. Yet the price increase is large.

York gym as no option for York in the drop-down below 👇

-Gym equipment is falling apart.
-been told multiple times the steam room will be fixed soon and I’ve been waiting 2 months.
-No air conditioning
-Not enough equipment if you go from 3pm-8pm as it’s far too busy.
- Only 3 showers out of the 7 Working and even then it’s freezing or boiling for the 4 second it’s on before constantly having to push the button.

Been a member here for 10 years and it is definitely at its worst and not worth the money anymore.

I used to work for everlast gym Parkgate and they let me go because quote "I came into work drunk" which is a load of crap because I didn't come into work drunk at all they were trying to get rid of me since day one the manager is an absolute cow and the PTs *personal trainers* constantly look down on you cause of your supposed title and their customer care is an absolute shambles too I say good riddance to that hell hole

Gym membership at Everlast Ewell increased to almost double without a warning in February for myself and my elderly mum. Now I have been told we can not cancel and will have to pay for March because we didn’t give enough notice. I emailed in the day the direct debit was taken which gives ample time a month actually until the next payment in march is due. If I had known it was about to increase I would have been able to give more notice. I feel this is terribly unfair to us both we have been loyal members for a number of years now with Everlast and previously sports direct I have never know anything like it.

I tried this gym today using a free day pass.
The staff were really friendly and the atmosphere in the gym was chilled out. Excellent modern equipment to work on every muscle in different ways.
The swimming pool and steam room facilities are all inclusive.
I signed up to a year's membership before I left, plus, a bit of blue light discount on top. Bonus!

They make it so hard to cancel your membership, was such a confusing and difficult process and I ended up getting charged double even though I sent emails and said over the phone

Very overcrowded. You can’t turn up with a plan for your workout, you need to turn up and fight to get on any machine. I’m in my 14 day cooling off period and trying to cancel my membership is turning into a nightmare. If you’re planning on joining, do o one month first to see how it is before you commit.

Unfortunately my partner and I have cancelled our memberships following an incident that made us feel unsafe and unwelcome at this gym.

My partner and I were using the gym when we had been waiting several minutes to use the lat pulldown machine. When the previous user finished and left, I sat down and began my exercise. At that point, another gym member approached us in a rude and aggressive manner, claiming he had also been waiting and should be allowed to use the machine before me.

I attempted to de-escalate the situation by suggesting we alternate sets, which he refused, stating he would rather wait. I agreed to this. However, he continued to stand next to us, repeatedly complaining and harassing us about not using the machine first. As his behaviour became increasingly irate, I asked him to leave us alone, as I considered the matter closed.

A staff member then intervened. Unfortunately, rather than defusing the situation, he escalated it significantly. He behaved in an aggressive and intimidating manner, getting very close to me and telling me I needed to be more courteous. He also made vague remarks suggesting that “things could go further,” which I felt were threatening. When I attempted to explain what had happened, he interrupted me and stated he did not need to hear my side, claiming he had overheard the entire exchange. He then made a confusing and inappropriate comment that “your girlfriend has been looking at me.”

What was particularly concerning is that the staff member focused solely on me, did not address the other gym member’s aggressive behaviour at all, and sided with him completely without properly assessing the situation. Feeling unsafe and outnumbered, I reluctantly agreed with the staff member in order to end the confrontation.

Immediately after the incident, my partner and I observed the same staff member enter the yoga studio, remove his shirt, and flex in the mirror with the door open, which we found unprofessional and unsettling.

As a result of this experience, we felt unsafe and unwelcome in the gym and made the decision to cancel our memberships. When I requested cancellation at reception, the same staff member told me that I did not understand “standard gym etiquette.” I have been a regular user of multiple gyms across the UK for over ten years, making this comment both unnecessary and incorrect.

This experience fell far below what I would expect in terms of staff conduct and member safety, and I would not feel comfortable recommending this gym based on how the situation was handled.

A staff member broke into the locker I was using whilst I was in the gym. The company considers this behaviour completely acceptable. Don't leave valuables in the lockers. And do not expect any assistance from head office they gaslight and will not intervene.

My daughter joined on a 1 month cancellation notice and used the gym thrice and has been trying to cancel for the last 7 months. Called phone numbers, visited the gym, sent emails but direct debit still being charged and everyone passing the buck to someone else, new email address, new phone number and not getting anywhere

This review is for the Poole Everlast Gym at Redlands.
I agree with the majority of the reviews here. This gym needs financial investment & a scheduled, frequent deep clean, particularly in the shower areas. Last week a wriggling worm appeared from a crack at the base of the shower wall while I was showering! Lifting & cleaning out the floor grates needs to happen regularly. The corroded metal handrail in the ladies shower needs replacing, along with several of the corroded showers that require you to keep your hand pressed firmly on the mechanism in order to work. Many of the tiny tiles in the pool floor are missing so it’s easy to get your toes caught during fitness classes.
However, as a community gym the desk staff are generally friendly & the fitness class instructors for the classes I enjoy are A1, which makes my membership worthwhile.

Our local gym Roko was taken over by Everlast a year or so ago.
We were promised lots of wonderful improvements.
What’s actually happened is: all exercise classes cancelled for at least seven weeks and the gym shut for 5 weeks while the building is refurbished.
As compensation, they say they won’t take February’s direct debit payment. They say we’re not allowed to simply cancel.
When it reopens, there will be equipment for new stuff like Reformer Pilates, for which they’ll charge more. The space and time available for the exercise classes we joined for - yoga, stretch, spin, weights, ordinary pilates etc - will be reduced. Subscriptions will be raised.
In exchange we’re getting loads of emails saying how wonderful the refurbishment is.
Oops, you’re not meant to call it a ‘Refurbishment’. They call it an ‘Elevation’.

King's Lynn gym/pool in Norfolk has absolutely terribly dirty showers....especially the ceilings are covered in mould, black mould spores...surely this is not just unhygienic but mould spores are dangerous to breath and to health. The showers themselves are black from mould in corners and filthy. I have reported this but very little gets done. Sauna and steam are just as dirty, when you touch anything it feels slimy with bacteria and filth. I have asked the pool attendant to clean the steam room last week but again this does not get done. I have witnessed pool edges being cleaned, with thre attendant in the pool scrubbing the sides with some kind of chemical while people swum in the pool with all the dirt being left to float and to dissolve in the pool. The changing rooms are not much better with dirty toilets, sinks and changing areas.

Everlast THURROCK -Lack of Compassion and Poor Customer Care at

On Wednesday 14th January, at around 1:30pm, I was working out at Everlast Thurrock. After finishing my workout, I went into the changing room to put my belongings away before heading to the sauna. At this point, I began experiencing vertigo and felt dizzy and extremely dehydrated, having realised I had left my water bottle behind.

Concerned for my wellbeing, I went to reception and politely asked if I could have a paper cup with some filtered water. This was not a demand—simply a request for water as I was feeling unwell. The receptionist, Ola, immediately refused. I explained that I was dizzy and genuinely needed water, but despite this, she repeatedly said no, showing no empathy or concern whatsoever.

For clarity, yes, there is a water fountain in the gym, however it is designed in the form of open taps. I did not feel it was appropriate or hygienic to put my mouth directly underneath a public tap, especially while feeling unwell. This was something I also explained at reception.

During the interaction, I asked Ola, “What would you do if I fainted, or if I were pregnant and needed water?” Her response—delivered with a completely straight face—was, “That would be a different story.” I was left completely confused and disturbed by this comment. What does that even mean? Does someone need to collapse, be visibly unwell, or meet certain criteria before basic compassion is shown?

Her manner throughout was cold, rude, and dismissive. I was genuinely shocked, particularly in a fitness environment where health and wellbeing should be a priority. To be clear, I did not ask for plastic cups used for protein shakes—I specifically asked for a paper cup, yet this made no difference.

Feeling the situation was unjust, I asked to speak to a manager. Unfortunately, the manager, Brook, was no better. He was equally unempathetic and dismissive. As a manager, I would have expected far more professionalism and understanding. His explanation was that they “count their cups” and are “very strict,” even when it comes to paper cups. I honestly could not believe what I was hearing.

This experience has completely put me off returning. It raises serious questions about Everlast’s values as a fitness company. What does Everlast stand for if a member feeling unwell cannot be given something as basic as water?

I will be taking this complaint further. The lack of compassion and basic human decency shown by both staff members was horrifying and unacceptable.