I never realised this service existed. So efficient, clean and handy. If you travel connecting in London, it is the only way to not have to lug your heavy luggage all over the world. Really excellent... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Rovilena è stata la miglior amica che mai avrei immaginato di trovare, professionale sorridente e soprattutto molto gentile, mi ha salvato da una situazione critica in cui non sarei riuscita a far rit... Mehr ansehen
Gabriel was fantastic, after emailing my Dad to let him know his bag had been found and hearing no response, he phoned to check that we were aware and helped me with some useful information to ensure... Mehr ansehen
The staff were very helpful at Stanstead Airport and offer a brilliant service. Would certainly use this service again
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Rovilena was amazing!
Rovilena was amazing!! I had an inquiry about a missing item and she was super nice and helped me find it right away
Excellent customer service from Miruna
Excellent customer service from Miruna, thank you!!
Excellent help and professionalism from everyone at the Excess Baggage Co
Gabriel was fantastic, after emailing my Dad to let him know his bag had been found and hearing no response, he phoned to check that we were aware and helped me with some useful information to ensure I could pick it up easily. He also reassured me that the money inside was safe and all contents intact. When I got to the counter I was greeted by Rovi, who was friendly and professional, going through all the necessary checks when collecting an item of high value and refunding the cash they had banked for safety. She even got me a glass of water as I was a bit flustered. Another staff member checked through the contents with me at the counter so I was reassured further. I was pleased to meet Gabriel at the counter too so I could thank him for his help, and he was helpful and understanding again. Thank you so much, it was quite a stressful situation but everyone was friendly, courteous and professional, which I'm very grateful for.
Rovilena thanks for your cooperation
Rovilena thanks for your cooperation
Rovilena is really helpful
Rovilena is really helpful
Rovilena helped me with my luggage fix
Rovilena helped me with my luggage fix. Absolute star ⭐
Rovilena was really lovely
Rovilena was really lovely! Great service!
Staff very felpfull
Staff very felpfull, explained everything. Took time to show how it works. I am very happy with them assistance and recomend for everyone
Adi was very patient and the whole…
Adi was very patient and the whole process was smooth
Rovilena was very kind and helpful with…
Rovilena was very kind and helpful with our lost headphones. Much appreciated!
Rovilena è stata la miglior amica che…
Rovilena è stata la miglior amica che mai avrei immaginato di trovare, professionale sorridente e soprattutto molto gentile, mi ha salvato da una situazione critica in cui non sarei riuscita a far ritorno a casa. Miglior servizio ma visto.
Rovilena was so kind and helpful…
Rovilena was so kind and helpful towards me when my phone had died and had to catch a flight within an hour. She advised me well with products. Really grateful for her service.
Rovilena pretty good
Rovilena pretty good. She help me put my phone on the charger
Rovilena
Rovilena, she is ver polite, simpatic and very professional
Rovilena é perfeita
Rovilena é perfeita, maravilhosa, atenciosa!
Rovilena was kind and nice
Rovilena was kind and nice! The wrapping is strong and safe
Having had lost my lunch with important…
Having had lost my lunch with important items inside I was delighted with the service from Ash at lost property at stansted.
She was friendly and very helpful . Quickly I got my item which made me very happy ! THANK YOU ASH XXX
Gabriel from Stanstead was very helpful…
Gabriel from Stansted was very helpful and kind.
Rovilena was very lovely and very…
Rovilena was very lovely and very helpful. I really appreciate people as helpful as Rovilena in customer service.
Rovilena provided amazing service very…
Rovilena provided amazing service very helpful highly recommended
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








