Experience Oz Bewertungen 

The night was very wet. We were unable to even look at the highlights of the tour. Drones were not working. Had problems getting on the bus as there was no code on the tickets sent to us. We left the bus at the second stop, where one of the guides had a fall as the ground was so slippery. A complete waste of money.

Was expecting the drone show, The seating was not as good as expected, too many people on board therefore heap of people missed out of a window or outside seating, was expecting more glow and lights. Snacks on board were far too expensive especially the pringles/potato chips.

We had tickets booked two days ago and waited there for more than 1.5 hours. No one came to assist us, answer our questions, or give any updates, and there was no boat at all.
I’m extremely disappointed with this experience. I also called and requested a refund, but still haven’t received any response. Very unprofessional service.

Very experienced tour guide
Well paced, well organised and prepared!

Avoid this company at all costs! We booked their Vivid Sydney cruise for a weekend night out, and it was an absolute nightmare. The logistics and event management are a complete joke.
Our original booking was for a 5:00 PM departure. At the last minute, they pushed it back to 6:30 PM, and then ultimately tried to force an 8:30 PM slot on us. Because they were completely messing us around and shifting the goalposts, we refused to accept the 8:30 PM slot. To make matters worse, they changed the departure wharf entirely and left us completely stranded.
When we confronted them, their pathetic excuse was, "We sent you an email." Who on earth sits around checking their work emails early on a Saturday morning before a weekend night out?! If a company is making drastic, last-minute changes to an event time and location, common sense dictates they should send an SMS text message so the customer actually sees it before traveling.
This wasn't just a single mistake, either. I met over 10 other angry passengers standing at the wharf who were facing the exact same issue. All of us had our 5:00 PM slots messed with, shuffled around, and were ultimately turned away and left standing in the dark.
This raises massive safety red flags. If a commercial marine company is so incompetent that they cannot manage a simple time schedule, don't know how to properly alert their customers, and strand groups of 10+ people at a time, how can anyone trust them to follow strict marine safety regulations on a dark, crowded harbor? A basic refund does not fix the stress, the wasted fuel, the expensive city parking fees, and a completely ruined weekend. Stay far away from All Occasion Cruises!

Easy to book online

The food was good the drinks were good. We were very disappointed as our cruise asked for us to be there 15 minutes prior for boarding which we did In the rain and we boarded 10 minutes prior but sadly we did not leave the dock till 6.30 pm . The cruise left half an hour late for a 2 hour cruise. We missed seeing Taronga Zoo lit up for vivid . Very disappointed. The rest of the good was good the staff were friendly .

Nice deal, I’ll recommend to my family and friends.

Site over charged me. Ordered two senior tickets to the wax museum but paid for two senior and a standard entry. Trustpilot have come through and refunded me. Thank you Trustpilot.
Wax museum was great and we were lucky enough to have the well informed guide to ourselves. Will be back.

Very nice guide and beautiful trip to the Blue Mountains

I had an issue with downloading my vouchers from the Experience Oz email message. However, the agent graciously and patiently fixed the problem.

Great value for money

Friendly and adaptive crew. When suffering seasickness, the skipper put me on shore asap, & permitted a swap with others in order to return to base more quickly.
A trip with lots more potential than I managed to squeeze out of it, but definitely highly recommendable!
Thanks again!

Very nice my son is enjoy in our adventure

Amazing experience, highly recommended.

Very user friendly interface and everything is so clear.

So Terrible!! Could not load the tickets the 8 tickets the website was down and tried phoning and emailing no response for hours later…..meanwhile Dreamworld helped us even though it was NOT their problem.I will never ever use this website always Book direct you never have any problems when you do this!

Good show, food was average. The intro and ghost train were more scary than the main show, the whole content is not quite relevant with vampires.