EYG Home Improvements Bewertungen 

918
•
TrustScore 4 von 5

4,0

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Absolutely spot on, Two guys worked quickly and minimum of disruption . Hardly any mess and after one hour after they'd gone our house was back to normal. High standard of work and the lock was a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

The windows were fitted on the date agreed and the fitters were punctual and friendly. There were a few snags but they were easily sorted to our satisfaction on a 2nd visit. The main disappo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

If I could give no stars I would. They called me asking if I needed windows, as it happens I do. I arranged an appointment and they said someone would call to confirm. When they called they insisted... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Really pleased with my windows. Fitters arrived on time, clean and tidy job. Really pleasant guys. Straightforward company to deal with, from the original survey onwards. Thank you, happy to recomm... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Heimwerkermarkt
  2. Fensterinstallationsdienst

Vom Unternehmen geschrieben

Established in 1971, EYG is one of the UK's biggest double glazing companies - offering windows, doors, bi-fold doors, orangeries & conservatories - all with no deposit needed and buy now, pay nothing for 12 months!


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

918 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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Hat 100 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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4,0

Alle Bewertungen

(918)

69 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 3 von 5 Sternen

Quality of product good, but Customer Service could be better

Quality of product good, but one of the fitters broke a garden planter and neglected to inform me. They also broke a pane on one of the windows, which I accept can happen to anyone, but when I arranged an appointment to have it replaced, I was not informed that I had to book a call to let me know when the fitter would arrive. I have never had to do this with any other company, it's always been done as standard, as a courtesy.

14. Dezember 2021
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Antwort von EYG Home Improvements

Thank you for the review, we're glad to hear that you're pleased with the quality of the product, however it is very unfortunate to hear about the issues you had throughout the customer service portion of your project, we are really sorry about this.

Bewertet mit 5 von 5 Sternen

recommend

Two man team arrived on time got straight onto the job. Very clean working everything cleared away at the end of the job. Nice polite team would highly recommend them. Thankyou

13. Dezember 2021
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Antwort von EYG Home Improvements

Thanks for the 5 star review Aileen! We are really glad to hear that you've had a great experience with us :)

Bewertet mit 4 von 5 Sternen

Absolutely brilliant work EYG has done…

Absolutely brilliant work EYG has done to my house three windows and door looks great fantastic work thank u

12. Dezember 2021
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Antwort von EYG Home Improvements

Thanks for the 4 star review Lisa, we're very glad to hear that you are happy with the new windows and door!

Bewertet mit 4 von 5 Sternen

I am pleased with my new conservatory…

I am pleased with my new conservatory roof. The job was done as per the agreed schedule over two days. The fitting team turned up on time worked hard and cleaned up after. The lads were always happy to answer any questions I had.
Since the job was completed I have noticed a few minor issues. I have a small drip from a gutter joint. The box gutter is holding water, ie no fall, so this may leak in the future and the joints are within my conservatory. The other issue is that my house tiles have not gone back as they came off to fit the box gutter. I have had to fill the gap at one end with pipe insulation to stop water ingress under my tiles. I will take up these issues with EYG in due course.

10. Dezember 2021
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Antwort von EYG Home Improvements

Thank you for the 4 star review, glad to hear you are happy with your new roof!

When you are ready to have these issues resolved please get in touch with us via the following link

https://www.eygwindows.co.uk/service

Bewertet mit 3 von 5 Sternen

Parts missing on insallation

Parts missing on insallation. Took two visits to sort out the problem.

10. Dezember 2021
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Antwort von EYG Home Improvements

Thanks for the review Mr Leek, sorry about the inconvenience caused, we're glad to hear that it has been fixed for you!

Bewertet mit 5 von 5 Sternen

Well happy with the window's and…

Well happy with the window's and quality so get 5, what i was disappointed with was curtains been wripped down not taken down braking rails and ripping curtains, i had no idea of my requirements so it's my fault they weren't taken down but the mess and damage i didnt expect, so that will be a two

8. Dezember 2021
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Antwort von EYG Home Improvements

Thanks for the 5 stars!

Bewertet mit 5 von 5 Sternen

pleased with the hard work and professionalism of the two window/door fitters

We just wanted to drop a note of appreciation to say how pleased we are with the recent instillation of our new windows and doors.

We were especially pleased with the hard work and professionalism of the two window/door fitters, Callum and Andrew, what a fantastic job they have done.

8. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von EYG Home Improvements

Thank you for this 5 star review! Glad to hear Callum & Andrew have done a 5 star worthy job!!

Bewertet mit 4 von 5 Sternen

Overall excellent customer relations and workmanship.

EYG were very patient and helpful when our conservatory was delayed due to problems with underground gas pipes which required moving - TWICE! The guys were quietly efficient and competent - but I need to bill the company for the tea they drank (smile emoji). The only problem was the leaks we had in two different places when during this year's torrential downpours the gutter overflowed and leaked in. Ian at Hull was very apologetic and quickly sent out teams to recify this.
Overall excellent customer relations and workmanship.

7. Dezember 2021
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Antwort von EYG Home Improvements

Thanks for the great review! We have passed this along to Ian & his Guys, glad to hear they did a fantastic job!

Bewertet mit 5 von 5 Sternen

The two guys who fitted my new patio…

The two guys who fitted my new patio doors did a excellent job and left no mess. The new doors are excellent and I have noticed a real benefit during the recent cold weather 👍

6. Dezember 2021
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Antwort von EYG Home Improvements

Thank for the review Paul, glad to hear you're already feeling the benefit!

Bewertet mit 5 von 5 Sternen

Front door looks great

Front door looks great, the chap who fitted the door was very good and efficient when he fitted the door.

5. Dezember 2021
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Antwort von EYG Home Improvements

Thanks for the review Shaun, Great to hear you had a brilliant experience!

Bewertet mit 5 von 5 Sternen

Overall

Pleased with windows although I felt the price jumped up since the last ones we brought last year.
The guys worked well and cleared up after themselves.

5. Dezember 2021
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Antwort von EYG Home Improvements

Glad to hear that you're happy with the windows & the excellent fitting!

Bewertet mit 5 von 5 Sternen

Polite friendly and efficient 🙂

Polite friendly and efficient 🙂
Very happy with quality of door. The fitters were great.

4. Dezember 2021
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Antwort von EYG Home Improvements

Thanks for the fantastic review Ian! Glad to hear you love the door.

Bewertet mit 5 von 5 Sternen

Excellent service from estimates

Excellent service from estimates, surveyor, fitting and a quick response to a request to make a last minute change with restrictors. The guys who fitted worked hard and kept the areas clean. Really pleased.

4. Dezember 2021
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Antwort von EYG Home Improvements

Thank you for the lovely review Christopher! We really appreciate the feedback!

Bewertet mit 5 von 5 Sternen

Excellent job

Excellent job. Workers polite and hard working. Always went that extra bit to make sure all ok. Highly recommend.

1. Dezember 2021
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Antwort von EYG Home Improvements

Thank you for the 5 star review Selina!

Bewertet mit 5 von 5 Sternen

Excellent doors

Excellent doors. Well pleased
Very good installers. Highly recommended

Had to chase guy who does the measuring and then came 3 hours earlier than appt

1. Dezember 2021
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Antwort von EYG Home Improvements

Thank you for the review Mr Harrison.

Bewertet mit 4 von 5 Sternen

Bifold doors

Bifold doors. We purchased some bifold doors blind really as the salesman could not provide us with any pictures/brochures of the product. However we agreed to buy these. We were told that there would be a sixteen week wait for these which would have been February; however, they were fitted two months early. We requested that these should be fitted with internal handles only but when they came there was an exterior handle also fitted. On reflection, this may be good as it does mean that if the door closes accidentally from the outside we can still get in! The salesman did not include an indoor cill which was pointed out by the surveyor when he came to do the final measuring. However, after some discussion, this was supplied. The two guys who fitted the doors were excellent. They worked efficiently and left the area looking really tidy afterwards. On the whole we are pleased and look forward to making full use of these when the weather turns warmer!

29. November 2021
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Antwort von EYG Home Improvements

Thanks for the review Tom, glad to hear that you're happy with your new bifold doors!

Bewertet mit 5 von 5 Sternen

New composite front door

New composite front door. Good service and site survey. Professional fitting and quality item.

29. November 2021
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Antwort von EYG Home Improvements

Thank you for the 5 star review Geoff! We are glad to hear that you're happy with the new Door!

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