First rate service from sales to delivery. Hats off to Brad for his tremendous patience and cups of coffee whilst choosing a suit for my 94 year old mother. Delivery guys also went above and beyond,... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
In store experience warrants 5 stars, served by knowledgeable staff, offered plenty of choice and time for making an expensive purchase on 19/6. ETA 7-9 wks, to be advised by *warehouse, whom I phoned... Mehr ansehen
Unternehmen hat geantwortet
I found Fairway furniture, very helpful and great friendly staff. I wasn’t sure on style or color for my new sofa and chair, but I had the professional help that I was looking for l would highly recom... Mehr ansehen
Unternehmen hat geantwortet
A great selection of a range of sofas. Much better than all the other furniture stores we had been in in Plymouth. Very helpful staff and I was able to take fabric samples home to see how they look... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Möbelgeschäft
- Bettenfachgeschäft
- Schlafzimmermöbelgeschäft
- Fachhandel für Bodenbeläge
- Sofageschäft
- Polstergeschäft
Über Fairway Furniture
Vom Unternehmen geschrieben
Fairway Furniture is the leading independent home furnishing retailer in the South West of England.
Over 170 years after the company was founded in Plymouth, it remains family run with a mission that has stayed the same - to offer an exceptional choice of high quality products at unbeatable prices, along with reliable, friendly, trusted and informed customer service.
From sofas and chairs to living and dining furniture, bedrooms to beds, flooring to lighting, pictures and accessories, our stores have something to suit every taste and budget.
Find your nearest store
Need help? Chat now
Shop now
FREE 5 Year Structural Guarantee
Giving you long-term peace of mind
We source product from around the world and ensure that everything we sell offers great quality and value. This gives us the confidence to structurally guarantee every item for 5 years for the date of delivery. This is in addition to your statutory rights, is provided at no extra cost as an additional benefit and covers the parts detailed in our full guarantee document, available on our website.
Kontaktinformationen
184 Billacombe Road, PL9 7HE, Plymouth, Vereinigtes Königreich
- 01752 408941
- feedback@fairwayfurniture.co.uk
- www.fairwayfurniture.co.uk
4,8
Hervorragend
2754 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Extremely helpful assistant
Extremely helpful assistant. Brought up things we had no idea about,and kept us up to date.
3. August 2026
Antwort von Fairway Furniture
Thank you for your feedback! We're glad you found our team helpful, proactive, and able to keep you informed every step of the way. We appreciate your review and hope you love your new furniture.
Great chairs…
The chairs are very good however they were weeks late on delivery. The deliverers were prompt and polite but didn’t offer assistance when I explained that my husband is disabled. I understand workplace rules however sometimes they can be relaxed.
13. August 2026
Antwort von Fairway Furniture
Thank you for taking the time to share your feedback.
We apologise that there was a slight delay with your order. We can see that our store team kept you informed with regular updates from the manufacturer regarding the delay, and we appreciate your patience.
We’re delighted to hear that you’re pleased with the chairs and found our delivery team prompt and polite. We have spoken with our Operations Manager and the delivery crew regarding your delivery. They have confirmed that both recliner chairs were delivered and set up ready for use.
Our delivery crews are allocated sufficient time for each delivery, and we understand there was a slight access issue with your internal door, which resulted in the crew going beyond their allocated time window. Despite this, the team remained committed to ensuring everything was set up correctly and that you were satisfied with the delivery before leaving.
Thank you again for your valuable feedback. We hope you enjoy your new furniture.
Antwort von Fairway Furniture
Thank you for your wonderful feedback. We're delighted to hear that you're pleased with your new bed and that it was delivered with care.
It's great to know you had a positive experience from start to finish. Thank you for choosing Fairway Furniture.
Antwort von Fairway Furniture
Thank you for your review. We're delighted to hear that our staff were brilliant and that your delivery arrived on time and was handled efficiently.
We appreciate your feedback and thank you for choosing Fairway Furniture.
The staff were very helpful
The staff were very helpful , and the furniture came when they said it would . The delivery men were very polite and helpful and on time ,
7. August 2026
Antwort von Fairway Furniture
Thank you for your wonderful feedback. We're delighted to hear that our team was helpful throughout your experience and that your furniture arrived as promised.
It's especially great to know that our delivery team made such a positive impression with their professionalism, punctuality and willingness to help. We'll be sure to pass your kind comments on to them.
Thank you for choosing us, and we hope you enjoy your new furniture for many years to come.
when Par Market is closed.. go see Andrea at Fairway Furniture!
We went into the store at Parr Market in Cornwall to actually kill some time! We had never visited a Fairway store before and were impressed with the styles and quality of your sofas. We were served by Andrea Grose, who was polite, chatty and super informative. We ended up buying a suite plus a storage pouffe! It arrived a little later than 4 weeks but not by much. We are so happy with it, i cant thank Andrea enough for being so patient with us... not in a million years would i have thought a miss timed trip to Par Market would result in buying a beautiful suite. Thank you Andrea you are a star! xx
1. Mai 2026
Antwort von Fairway Furniture
Thank you for your lovely review. We're thrilled that a spontaneous visit led to finding the perfect suite for your home!
Andrea will be delighted to hear your kind comments. We're so pleased she was able to help you find exactly what you were looking for, and that you're so happy with your new furniture.
Thank you for choosing Fairway Furniture, and we hope you enjoy your suite for many years to come.
Helpful and friendly staff
Helpful and friendly staff. Quality products.
Delivery within time specified and staff polite and efficient.
6. August 2026
Antwort von Fairway Furniture
Thank you for your kind feedback! We're so pleased to hear that you were happy with the quality of our products and that our team provided friendly, efficient service. We're delighted your order arrived within the expected timeframe, and we appreciate you choosing to shop with us.
Very knowledgeable staff Max was great…
Very knowledgeable staff Max was great and very helpful. Parkinv right outside and quicker than first thought delivery great service all round.
12. Juli 2026
Antwort von Fairway Furniture
Thank you for your lovely review.
We're delighted to hear that Max provided such knowledgeable and helpful service during your visit. It's also wonderful to know that you found parking convenient and that delivery was quicker than anticipated.
Thank you for choosing Fairway Furniture!
Sales and delivery were good but the…
Sales and delivery were good but the delivery was 10 days later than sales predicted
3. August 2026
Antwort von Fairway Furniture
Thank you for your review.
We're so pleased to hear that you were happy with both the sales experience and the delivery service. We do apologise that the delivery took longer than anticipated, and we'll be sure to raise this with our team so that delivery expectations are communicated more accurately in future.
We hope you love your new furniture.
Antwort von Fairway Furniture
Thank you for your kind review. We're thrilled to hear you received great service and that the delivery was excellent. We hope you enjoy your new furniture!
Salesperson happy to spend time with us
The salesman was happy to spend time with us answering questions and showing us the manufacture sample of the mattress which explained a lot. Good feedback on delivery timing. Professional, smart and polite delivery people.
14. Juli 2026
Antwort von Fairway Furniture
Thank you for your lovely review. We're pleased to hear that our salesperson took the time to answer your questions and help you make an informed choice. It's also great to know you were kept updated on delivery and that our delivery team were professional, polite and helpful. We appreciate your feedback and thank you for choosing Fairway Furniture.
Top quality service.
I purchased a Swivel Recliner Chair and Stool Set. The team in store were helpful without being pushy. The two gentlemen who delivered the chair were so wonderfully helpful that I would give them more than 5 stars if I could. They carried it all the way from the communal carpark, up the narrow stairs to my flat and put it exactly where I wanted it in my lounge. They checked the chair and found that some parts needed tightening, which they did. They made sure that everything was in top condition and then even took my old swivel chair away.
6. August 2026
Antwort von Fairway Furniture
Thank you for your wonderful review. We're delighted to hear that our store team were helpful and that our delivery team went above and beyond to ensure everything was set up perfectly for you. We'll be sure to pass on your kind comments to them. We hope you enjoy your new recliner chair and stool set for many years to come.
Great customer services and really good…
Great customer services and really good quality products. Delivery was fast
19. Juli 2026
Antwort von Fairway Furniture
Thank you for your kind review. We're delighted to hear that you received great customer service, enjoyed the quality of our products, and were pleased with the fast delivery. We hope you enjoy your new furniture and thank you for choosing us!
Great service from all the staff right…
Great service from all the staff right from the start .Delivered on time delivery men were jolly and very helpful every thing unpacked rubbish sorted and taken away thanks.
5. August 2026
Antwort von Fairway Furniture
Thank you for your lovely review.
We're delighted to hear that you received great service from start to finish. It's wonderful to know that your delivery arrived on time and that our delivery team were friendly and helpful, ensuring everything was unpacked and cleared away for you.
We hope you enjoy your new furniture and thank you for choosing Fairway Furniture!
Quality products with good after sales…
Quality products with good after sales support.Would recommend this company to any would be customers.
24. August 2025
Antwort von Fairway Furniture
Thank you for your kind review. We're delighted to hear that you're pleased with both the quality of our products and the support you received. Your recommendation means a lot to us. Thank you for choosing Fairway Furniture!
Knowledgeable staff
Knowledgeable staff, no pressure to make a decision, giving you time to decide on your purchase. Delivery was excellent, text previous day to confirm time slot. Text on day when close. Staff were polite and helpful.
2. Mai 2026
Antwort von Fairway Furniture
Thank you for your kind review. We're pleased to hear that our team provided knowledgeable, helpful service without any pressure so you could decide in your own time. It's also great to know that your delivery experience was smooth and well communicated throughout. We hope you enjoy your new furniture and thank you for choosing us!
Had previously had furniture from you…
Had previously had furniture from you so decided to use again
18. Mai 2026
Antwort von Fairway Furniture
Thank you for your review. We're delighted you returned to Fairway Furniture for your latest purchase and we hope you love your new furniture!
Very good experience in Kingsteignton…
Very good experience in Kingsteignton store. Good choice of chairs, competitively priced, excellent delivery within a few days. Will certainly visit again. Staff very helpful
24. Juli 2026
Antwort von Fairway Furniture
Thank you for your kind review. We're delighted to hear that you enjoyed your experience in our store and found the right items for your home. It's also great to know that your furniture was delivered quickly and efficiently. We look forward to welcoming you back again soon.
From visiting the show room to…
From visiting the show room to delivery, I can't fault the process.
I was kept informed of schedules of delivery.
On delivery day, the two hour window I was given was adhered to.
21. Juli 2026
Antwort von Fairway Furniture
Thank you for your great review. We're delighted to hear that everything went smoothly from your showroom visit through to delivery. Keeping our customers informed every step of the way is important to us, so it's wonderful to know that the delivery updates were helpful and that our team arrived within the promised time slot. We hope you enjoy your new furniture and thank you for choosing Fairway Furniture.
Antwort von Fairway Furniture
Thank you for your kind review. We're so pleased to hear that you were happy with both the service you received and your furniture.
Your feedback is greatly appreciated, and we hope to see you again.
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