Finance of America Reverse Bewertungen 

625
•
TrustScore 2 von 5

1,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

If you hate your kids get a reverse mortgage with this company. once they are notified that you have passed they will start the foreclosure process. before your love ones can mourn your passing they w... Mehr ansehen

Bewertet mit 1 von 5 Sternen

The loan officer, Jay Varno, did not tell me I didn't qualify, instead they approved the loan THEN KEPT ALL MY MONEY. FOR LIFE. they pay for my insurance & taxes. My money was all put into a LESA (... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Our experience was, by and large, quite positive. Our first loan officer was very enthusiastic and a bit too chatty, but she did a good job getting things started. She could have explained a few thi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

They advertise that the reverse mortgage has changed and improved for the consumers benefit. That is a total misrepresentation. Yes it has changed but not for the better!! The Loan to value ratios a... Mehr ansehen

Unternehmensdetails

  1. Hypothekengeber
  2. auch in
  3. Finanzinstitut

Vom Unternehmen geschrieben

NMLS ID #2285 (www.nmlsconsumeraccess.org) • BBB A+ rating & preferred partner of the Financial Planning Association • Industry's only concierge team to work one on one with borrowers' post funding to ensure positive long-term outcomes • FAR retains servicing of loans and has commitment to borrower for life • Proprietary product HomeSafe® - lending limits up to $4m • One of the oldest reverse companies • Offers additional income stream - homesharing through Silvernest


Kontaktinformationen

1,9

Mangelhaft

TrustScore 2 von 5

625 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1,9

Alle Bewertungen

(625)

10 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Responsive Every Step of the Way

Your company was responsive from the first phone call l made to you when l decided to refinance. While other companies have kept me waiting for weeks throughoutthe process, FAR kept me informed every step of the way.

28. Oktober 2022
Finance of America Reverse-Logo

Antwort von Finance of America Reverse

Hi Thomas,
Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.

Bewertet mit 5 von 5 Sternen

good LO

good LO, very good LO

27. Juli 2022
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Antwort von Finance of America Reverse

Hi Larry,
I'm so delighted to hear that somebody was able to keep you informed throughout the process of achieving your goals.

Bewertet mit 5 von 5 Sternen

Adam was extremely helpful and…

Adam was extremely helpful and knowledgeable.

19. August 2022
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Antwort von Finance of America Reverse

Hi Linda,
We are delighted to hear that you felt supported by Adam throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.

Bewertet mit 5 von 5 Sternen

Very thorough and all concerns…

Very thorough and all concerns addressed.

27. Oktober 2022
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Antwort von Finance of America Reverse

Hi Jimmy,
We appreciate your feedback and are so happy to hear that your experience was fantastic!

Bewertet mit 5 von 5 Sternen

We really enjoy the service

We really enjoy the service. We are on a 29 day cruise through the South Pacific because of the money from the reverse mortgage. We will have work done on the house when we will get home.

3. Oktober 2022
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Antwort von Finance of America Reverse

Hi Gary,
Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.

Bewertet mit 5 von 5 Sternen

I am giving 5 stars becasue my agent…

I am giving 5 stars becasue my agent Aaron Kerkhof was veryy k owledgeable, professional and attentive. My complaints are these.. 1) I was not given the full amt of LOC which I was first led to believe, 2) i had to pay for a second appraisal...which you were obviously hoping would be lower, but which was considerably higher...so, I had to pay for a 2nd appraisal which I did not order or desire and which was not used for my loan. 3) there was alot of wasted time in underwriting. Thank you.

13. Juni 2022
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Antwort von Finance of America Reverse

Hi Leigh,
We are delighted to hear that you felt supported by Aaron throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.

Bewertet mit 1 von 5 Sternen

SCAM ALERT ‼️ - False and misleading statements

ALERT Warning- SCAM!!

This company delays loans resulting increases to the quoted interest rate and charges several more fees at closing through various unsavory methods.

To avoid admitting the truth and discussions the factual issues above, the company responds by misleading the public and claiming that they cannot discuss loan information in a public forum. However, the truth is that company can respond, but the above facts are undeniable.
Sending the company emails and letters via fax, text, or certified mail will provide a paper trail for investigators to utilize for prosecution.

Legal action is being pursued against this company. You may be able to be part of a class action complaint.

You can file a complaint against this company at the following places:

1. Federal: Consumer Finance Protection Bureau (CFPB)

2. State:
You can also file a state complaint. We recommend that you Google your state and/or local loan agency by typing in your state and words “loan complaint.”

California consumers can also file at:
Department of Financial Protection and Innovation (DFPI).

3. BBB complaint

Your local Attorney General and District Attorney or Prosecutor may also file local charges.

30. Juni 2022
Finance of America Reverse-Logo

Antwort von Finance of America Reverse

On behalf of Finance of America Reverse LLC (“FAR”), we apologize that your experience with FAR did not match your expectations. Due to applicable privacy laws, FAR is not permitted to discuss loan-specific information in a public forum. We take the concerns of our customers very seriously and are committed to providing a high-quality loan experience. FAR does not intentionally delay closing a loan and discloses all loan terms properly prior to closing. We investigated the concerns you raised to us, and we previously provided you with multiple responses addressing each of your concerns in great detail.

Bewertet mit 4 von 5 Sternen

The representative was excellent

The representative was excellent, so helpful and attentive, kept us appraised in a timely manner. Unfortunately the loan we received was not the loan we applied for, due to the Fed raising the interest rates right in the middle of our application process. But the company did salvage something for us - others were not so lucky - and we are, if not happy, at least content.

8. August 2022
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Antwort von Finance of America Reverse

Hi Cathy,
Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.

Bewertet mit 5 von 5 Sternen

Jason Chambers - the best in the business

Jason Chambers at Fare Reverse is a reverse mortgage specialist who did the impossible! He enabled my elderly mother to stay in her own home and avoid the heartbreak of being placed in a memory care facility. She has 24/7 care which is prohibitively expensive. I really had no place to turn until a mortgage broker gave me Jason's name.

During our initial phone conversation, Jason explained in detail what a reverse mortgage is, exactly how it worked and dispelled my fears. He was endlessly patient every step of the way--from loan application to closing. He laid out exactly what I needed to do and was ALWAYS available, by phone or email. Now my mother's home is taking care of her--and she can afford to "age in place." I had been told the Jason Chambers is "the best in the business." And he is. Ten stars.

8. September 2022
Bewertung ohne vorherige Einladung
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Antwort von Finance of America Reverse

Hi Audrey,
Thank you for the review!! We are delighted to hear that you felt supported by Jason throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.

Bewertet mit 5 von 5 Sternen

It's a long and complicated process but…

It's a long and complicated process but it helps when you have a great loan officer like we did to guide you through, answer all your questions and keep you updated.

7. September 2022
Finance of America Reverse-Logo

Antwort von Finance of America Reverse

Hi Frans,
We appreciate your feedback and are so happy to hear that your experience was fantastic! Please let us know if we can help with any future financial needs.

Bewertet mit 1 von 5 Sternen

Be aware this will take many months

Be aware this will take many months. For me 6mths and I had many problems along the way with people giving me inaccurate information at the time of signing. I wasn't even allowed to see what I signed or given a copy by the notary. No one even told me money for my property tax would be taken out for 10 years after my loan ended...20 years in total. Taking such a large chunk makes what I get to use a lot less. This hopefully will be resolved but it should have been communicated before I signed the documents,

I do think the loan itself is a fair and wise thing to do it's just how it is executed and communicated.

1. September 2022
Finance of America Reverse-Logo

Antwort von Finance of America Reverse

Hi Kathy,
We regret that your experience with FAR was less than optimal. I've contacted the team you worked with and someone will be reaching out to you to answer any questions you may have about your loan.
Please let us know if there is anything further we can do for you.

Bewertet mit 5 von 5 Sternen

Application process went about as…

Application process went about as smooth as one could have hoped for with a few hiccups along the way mainly documentation requirements but, were worked out in a timely manner with the help of Josh Whitson my acct. rep. Closing was ez peasy and fund distribution moved quickly from there..one thing I always appreciated was keeping me in the loop,informed, and appreciated...

31. August 2022
Finance of America Reverse-Logo

Antwort von Finance of America Reverse

Hi Terry,
Thank you for taking the time to leave a review! Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.

Bewertet mit 5 von 5 Sternen

Very good experience

We had a great experience working with Jason at Finance of America. We contacted several agents regarding establishing a reverse mortgage. We felt most comfortable with Jason. He was very much available (even on the 4th of July) and was very accommodating and clear in hos explanations. It was a pleasure working with him.

25. August 2022
Bewertung ohne vorherige Einladung
Finance of America Reverse-Logo

Antwort von Finance of America Reverse

Hi Larry,
Thank you for the review! We are delighted to hear that you felt supported by Jason throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.

Bewertet mit 4 von 5 Sternen

Good

Monica, my agent was terrific. The local assessor seemed slow and caused some delay, but in the end, I was pleased.

8. Juli 2022
Finance of America Reverse-Logo

Antwort von Finance of America Reverse

Hi Marvin,
Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.

Bewertet mit 5 von 5 Sternen

Reverse Mortgage Kudos

The entire process was very smooth with the help of Richard Martin. I was kept informed as to what to expect and what would take place. It was truly a stress free experience and I would recommend Finance of America without a doubt. Thank you so much for the opportunity.

Respectfully,
Sandra McMillan

28. Mai 2022
Finance of America Reverse-Logo

Antwort von Finance of America Reverse

Hi Sandra,
Thank you for taking the time to leave a review about your experience! Happy to hear that Richard was able to assist you in achieving your goals.

Bewertet mit 5 von 5 Sternen

People make good companies!

I worked with Cindi Jerome through the whole process witch started a year ago plus. She has it going on! All questions were answered with a professional like Cindi, she speaks volumes for Finance of America. I felt at home with her from the start! Good luck to you Cindi in your journey cause you sure made my dream a reality.❤️ Your friend DM.

27. Mai 2022
Finance of America Reverse-Logo

Antwort von Finance of America Reverse

Hi Dave,
Thank you for the review! Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.

Bewertet mit 5 von 5 Sternen

Nicole Blane is the best

Nicole Blane is the best. She knows how to get loans done. She got my reverse done when other companies were telling me that they couldn't get my reverse done. Thank you for everything Nicole.

27. Mai 2022
Finance of America Reverse-Logo

Antwort von Finance of America Reverse

Hi Donna,
Thanks for the review! We are delighted to hear that you felt supported by Nicole throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.

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