Farm Direct Bewertungen 

2 156
•
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We've been doing most of our weekly food shop through Farm Direct for over six years now. They provide consistently great quality, value, and customer service. Their fruits and veggies are always deli... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I really liked the personalised van deliveries. No delivery shaggy dog stories from our dubious uk delivery companies. Date was informed, and you could track every step of the way, with estimated arr... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolutely great quality and range of products. Also great delivery service, getting the message about the delivery time and carrying the boxes on the first floor which is really helpful. There... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've been using Farm Direct for a few years, and absolutely love it. The food is great quality, you can choose what you like (not limited to boxes), you know where everything comes from, and the team... Mehr ansehen

Unternehmensdetails

  1. Supermarkt
  2. auch in
  3. Bio-Lebensmittelgeschäft
  4. Geschäft für saisonale Produkte
  5. Lebensmittel-Lieferservice
  6. Obst- und Gemüsehandel
  7. Online-Bestellservice

Vom Unternehmen geschrieben

Delivering fresh seasonal English farm food to London. Seasonal fruit and veg,London veg box, organic and free range meat plus much more. Farm Direct.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

2156 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 90 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(2 156)

143 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

great company!

I've been with FD for a long time and whenever anything went wrong they always put it right
The quality of the produce is excellent and in spite of former delivery problems I intend to keep buying from them

27. Februar 2026
Farm Direct-Logo

Antwort von Farm Direct

Hi Jeanne-Marie

That is good to hear, thanks for taking the time to feed back, it is very much appreciated, and thanks so much for your great support!

Thanks

Robert
Farm Direct

Bewertet mit 5 von 5 Sternen

Highly recommend

Great food, great service, great emails.
Highly sustainable

28. Februar 2026
Farm Direct-Logo

Antwort von Farm Direct

Hi Richard

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Bewertet mit 5 von 5 Sternen

BEST ONLINE FARM SHOP..local baked goods

The tracker was brilliant.I has my foot orthotic ready to go so delivery guy not waiting ling for me to answe door.I loved the Bix,it was easy to add items after I completed main shop I know where all the fresh produce was grown.I preferred, this site,as opposed to the other veg box companies.looking forwards to cooking and eating in a new way.

12. März 2026
Bewertung ohne vorherige Einladung
Farm Direct-Logo

Antwort von Farm Direct

Hi Amanda

That is great to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert

Bewertet mit 5 von 5 Sternen

Farm Direct food is high quality

Farm Direct food is high quality! Is fresh and organic.
Good customer service and time of delivery, packaging is reduced at the minimum.
I love their foods.
I recommend them.

28. Februar 2026
Farm Direct-Logo

Antwort von Farm Direct

Hi Emilia

That is good to hear, thanks for taking the time to feed back and for your great support, it is very much appreciated,

Thanks

Robert

Bewertet mit 5 von 5 Sternen

Always happy with my deliveries and the…

Always happy with my deliveries and the produce, thankyou

28. Februar 2026
Farm Direct-Logo

Antwort von Farm Direct

Hi Sharon

That is good to hear, thanks for taking the time to feed back and for all your support, it is very much appreciated,

Thanks

Robert

Bewertet mit 5 von 5 Sternen

Excellent produce

Excellent produce. Fair prices. Friendly and efficient delivery.

27. Februar 2026
Farm Direct-Logo

Antwort von Farm Direct

Hi Kevin

Thanks so much for your longstanding support and kindness, as well as taking the time to feed back, it means everything to us!

Thanks

Bewertet mit 5 von 5 Sternen

Great seasonal produce

I have been ordering from Farm Direct for many years, first at the offline shop, and now online. I can really see how much they put into sourcing tasty, seasonal produce from the UK and appreciate the quick feedbacks if I have had any issues. Would recommend them to anyone conscious of eating following the seasons.

23. Februar 2026
Farm Direct-Logo

Antwort von Farm Direct

Hi Bo

Thanks so much for your longstanding support and kindness, as well as taking the time to feed back, it is means everything to us!

Thanks

Bewertet mit 5 von 5 Sternen

Fresh and Flavourful

Always delivered on time and fresh food that has flavour.

1. Februar 2026
Farm Direct-Logo

Antwort von Farm Direct

Hi Simone,
thanks so much for your support, we really appreciate it,
Robert

Bewertet mit 5 von 5 Sternen

Great quality with attention for sustainability

I have been using farm direct for a while now, and is just great. The variety is great, fruit and vegetables but also fish, cheese and meat, and I really appreciate the support to local producer and attention to sustainability. Definitely recommended.

12. Februar 2026
Bewertung ohne vorherige Einladung
Farm Direct-Logo

Antwort von Farm Direct

Thanks so much for your support and kindness, as well as taking the time to feed back, it is means everything to us!

Thanks
Robert

Bewertet mit 1 von 5 Sternen

Unfortunately I had smoked Roe and it…

Unfortunately I had smoked Roe and it was off it smelt like a chemical smell, I did not want to chance eating it,

12. Februar 2026
Bewertung ohne vorherige Einladung
Farm Direct-Logo

Antwort von Farm Direct

Hi Shirley

I am very sorry to hear of the poor quality cods roe - can you please send me a picture of the label so I can pick this up with pinneys, the smokehouse?

Robert

Bewertet mit 5 von 5 Sternen

Best Fresh Produce Delivery Around

Great quality food, easy to order, and the delivery drivers are top notch.

29. Jänner 2026
Farm Direct-Logo

Antwort von Farm Direct

Hi Hamish

Thanks so much for your longstanding support and kindness, as well as taking the time to feed back, it is means everything to us!

Thanks

Robert

Bewertet mit 5 von 5 Sternen

Love it !

Love it !! fresh products and nice people

29. Jänner 2026
Farm Direct-Logo

Antwort von Farm Direct

Hi Delphine

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Bewertet mit 5 von 5 Sternen

Super recommended

Super recommended! Excellent service and great quality!

29. Jänner 2026
Farm Direct-Logo

Antwort von Farm Direct

hi Ana

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Bewertet mit 5 von 5 Sternen

Farm fresh food delivered to your door

Farm fresh food delivered to your door. What a revelation. The food comes straight from the farm of your choice, with a huge range of organic, free ranges, pesticide free produce. I've got to say I was blown away by the freshness and rich taste of the food in my first delivery. The gulf between this and supermarket products is vast. This is real food and it's delicious – and you know your money is going mostly to the farmer. My next deliveries were equally good. And unlike other 'box' deliveries, you can choose exactly what you want. Thoroughly recommended.

2. Februar 2026
Bewertung ohne vorherige Einladung
Farm Direct-Logo

Antwort von Farm Direct

hi John

thanks for your kind comments and your support very much appreciated,

Robert

Bewertet mit 5 von 5 Sternen

High quality produce

One can definitely taste the difference between supermarket quality and farm direct produce. Additionally, there is a wide selection of local products from english farms, making it easier to buy seasonal and to contribute to reducing the overall environmental impact of our daily shopping.

1. Februar 2026
Farm Direct-Logo

Antwort von Farm Direct

hi Serena

thanks so much for your support and feedback, it is hugely appreciated!

Robert

Bewertet mit 5 von 5 Sternen

Good quality

Good quality produce. I like being able to order what I want, when I want, because my schedule is unpredictable.

29. Juni 2025
Farm Direct-Logo

Antwort von Farm Direct

Hi Shimrit

Thanks so much for support and taking the time to feed back, it is means everything to us,

Thanks

Robert

Bewertet mit 3 von 5 Sternen

I would give 2.5 stars if I could - customer service is appalling

I would give 2.5 stars if I could. I placed my first Farm Direct order a week ago, and while (for the most part) the produce is great and varied, and at a reasonable price for those more unusual items, the customer service is literally non-existent. I ordered a "recipe bag" which is supposed to be a recipe card plus all the items needed. I had a Saturday morning delivery, and on the morning of delivery received a text message confirming delivery time - and that 1 recipe bag item was out of stock. Kind of defeats the purpose of having all recipe items, right? But "ok" I thought, I can try to get the missing item plus any other pantry items I didn't already have. Except it was a seasonal recipe bag, and they had COMPLETELY DELETED it from their site before I even received it! I wish I had copied the recipe but never in a million years anticipated they would simply remove it rather than marking as out of stock. I spent a vey frustrating morning on Saturday for about 3 hours trying to find archived or cached versions of the recipe, but it was simply nowhere to be found. In the meantime, I had replied to their SMS informing me of delivery time, out of stock item, and inviting me to reply if any questions. I also sent emails. I also phoned every 10 minutes, conscious of the closing times and the fact I had planned to cook this recipe the next day. They were supposed to be open till 1pm Saturday. I rang constantly and left voice mails. A week later - still radio silence. I even had an (obviously automated) email on the following Monday asking me for feedback. I replied - and still no response. I couldn't find a similar recipe using all the ingredients (and I picked that recipe because it didn't contain ingredients I didn't want), I didn't know exactly what ingredients I was missing and obviously didn't have the recipe. I need a recipe - I'm not a good cook. So to literally have no recipe, no response, no follow up since - this is simply unacceptable. In addition, the pink fir apple potatoes I received were sub-par with many toxic green bits. So overall: minus 1 for the missing ingredient in a recipe bag and the poor potatoes, and minus 1.5 for the literally non-existent customer service. By the way, I also sent you a message on Facebook a few days ago, Farm Direct, to ask if you had got my messages - no reply to that either. Ignored phone calls, ignored voice mails, ignored SMS messages, ignored emails, ignored Facebook messages... dreadful. Such a shame as the rest of the produce was good! I should also mention that you explicitly say on your recipe bag page that there is no extra service charge for putting the bags together on top of the individual ingredients (in your words, on your site: you pay no extra for the service). The item that was missing was refunded at a lower rate than the amount you charge for that item alone, so that is misleading at the least...

31. Jänner 2026
Bewertung ohne vorherige Einladung
Farm Direct-Logo

Antwort von Farm Direct

hi Charlotte

Oh dear i can see we have very much dropped the ball here - I usually cover the phone but was away on that Saturday, and had arranged cover, but clearly it didnt work out - and wasn't handled at all - that is very disappointing, I am so sorry!

Robert

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