Mike C talked me patiently through the entire process of setting up a new online account- password/user name complications and more. He understood immediately what I was asking about. He’s going to be... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Jose was efficient, great attitude, and very professional. Although I called after the trust office was closed he set me up a referral for a call back so I could get this item taken care of. I’m very... Mehr ansehen
Unternehmen hat geantwortet
Michael Chesley was very helpful in transferring some funds for me because of a breakdown in the system after the recent upgrade. He was also helpful in clarifying some of the rewards programs for me.... Mehr ansehen
Unternehmen hat geantwortet
Alana Tate is awesome! She was knowledgeable, efficient and advised me on updating my account of 47 years to make it a lot more efficient. I am so happy now to have overdraft protection which she high... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Bundeskreditunion
- Autofinanzierung und -kreditunternehmen
- Kreditgenossenschaft
- Finanzinstitut
- Finanzplaner
- Hypothekengeber
Über First Tech - Cornell Road
Vom Unternehmen geschrieben
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Kontaktinformationen
5860 Northeast Cornell Road, 97124, Hillsboro, OR, Vereinigte Staaten
- +1 855-855-8805
4,9
Hervorragend
191 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Kindness
Everyone was very kind.
They explained everything to me patiently and answered all my questions.
It was all very human. They showed interest in me.
I’m very grateful.
20. Mai 2022
Antwort von First Tech - Cornell Road
Thank you, it’s our pleasure to serve you!
Less than stellar and steadily…
Less than stellar and steadily declining over the past 30 years.
We just completed a mortgage refi and it was challenging. After uploading all our docs, we were told (erroneously) that we needed to wait 3 months after coming out of Covid-related mortgage deferral. Turned out we only needed to wait until making 3 payments. That error delayed our application a month and cost us significantly as interest rates rose AND we had to re-upload all the required documentation again even though our previously uploaded docs were still available online.
It was frustrating that we had to work with no fewer than 5 people in the Mortgage department to get the mortgage refi completed. My previous refi only required us to work with 2 CU employees.
During the closing process, First Tech double-paid our home insurance and it took Customer Service 3 weeks to get back to me when I inquired online about it.
The survey that we got from FTCU "expired" before I resolved the above insurance payment issue so we weren't allowed to complete it.
I love the fact that FTCU doesn't sell the majority of the mortgages that they process.
I am a HUGE fan of credit unions and tell all my friends to leave their big, national banks behind, but every year it's harder and harder to recommend FTCU.
20. Mai 2022
Antwort von First Tech - Cornell Road
Hi Phil, We appreciate you providing us the opportunity to hear and respond to your concerns regarding your experience with our mortgage department as you refinanced your home. We would like to look into your specific situation in order to provide coaching and feedback, please email socialreviews@firsttechfed.com with your account and/or contact information. Please know that we take your complaint very seriously, and that it will be reviewed by the appropriate leadership teams. Thank you.
Excellent Staff, Service and Support!
The student loan department, service and support deserve eleven stars! Every call was received with polite professionalism. Every question was answered with sincere understanding. Communication was beyond reproach. Customer service was exceptional.
19. Mai 2022
Antwort von First Tech - Cornell Road
That’s great to hear!
Very nice and pleasant
I was treated with respect and very cooperative. Went just like clockwork
19. Mai 2022
Antwort von First Tech - Cornell Road
We appreciate your thoughts!
Excellent Service
We always feel welcome and cared for by the staff at the Cornell Road First Tech. The team of professionals have always offered ways to support our financial needs with accurate information and responsible solutions. We know we’re in good hands and trust the team at Cornell Road First Tech.
19. Mai 2022
Antwort von First Tech - Cornell Road
Thank you for the kind words!
Great service with good rates.
19. Mai 2022
Antwort von First Tech - Cornell Road
Thank you, we’re here to help!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.