New member. Process gone smoothly in opening savings/checking account. Looking now to open credit account due to interest rates are lower than my current bank
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Amjad is a very kind and has a. Lot of knowledge as a banker. It's always feel confident doing business with Amjad knowing I've made a wise investment.
Hong Vo is very friendly and [provides easy to understand and informed information. Willing to listen and understanding my financial goals and wishes. Communicates well and makes sure we share what... Mehr ansehen
Unternehmen hat geantwortet
Each time I visit this branch, I have been greeted with kindness and support. Everyone from the manager to the associates that have helped me out. Most recent visit Cherry Aung Sann promptly set me up... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Bundeskreditunion
- Autofinanzierung und -kreditunternehmen
- Kreditgenossenschaft
- Finanzinstitut
- Finanzplaner
- Hypothekengeber
Über First Tech - Palo Alto Community
Vom Unternehmen geschrieben
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Kontaktinformationen
3000 El Camino Real, 94306, Palo Alto, CA, Vereinigte Staaten
- +1 855-855-8805
4,9
Hervorragend
107 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Every time I visit I have the best…
Every time I visit I have the best experience! Everyone is so helpful.
Amjad Marri is wonderful. :)
29. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Amjad is amazing
Amjad is amazing! He is friendly, knowledgable, and helps me with all of my financial needs.
28. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Premier Financial Representative provides excellent personal service
Better financial products than we have found anywhere else and excellent personal support from Hong Vo, Premier Financial Representative
31. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Palo Alto Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Very happy with the Credit Union
We have been extremely happy with the Credit Union since we joined it many years ago. Mr Hong Vo has been working with us since we retired and has been very helpful in suggesting ways to maximize our savings while keeping our accounts secure. We appreciate his expertise and look forward to our next meeting.
1. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Antwort von First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Hong Vo was always awailable and gave…
Hong Vo was always awailable and gave good advice.
15. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Antwort von First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Antwort von First Tech - Palo Alto Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Cherry Sann was wonderful
Cherry Sann was wonderful, she helped me with an unexpected problem with my ATM card and check deposit. She was very kind and friendly and helped resolve the issue, fantastic customer service, happy customer!
9. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Palo Alto Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
A Truly Customer-First Loan Process
I approached First Tech’s lending team for my car loan based on my positive experience with them in 2017. They quickly assessed my request and approved the loan with a competitive APR within two days. The required documents and clear disbursement steps were shared the very next day. As a special request, they even sent the loan cheque via overnight courier, allowing me to purchase the car over the weekend. Throughout the one-year payoff period, every email and call was handled promptly, including waiving a penalty caused by a technical issue. I wouldn’t hesitate to choose First Tech again for my next loan.
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Palo Alto Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
First Tech Federal Credit Union employees are very kind, understanding, knowledgeable.
Listened to my concerns, was friendly, knowledgeable
and helped with all my questions.
6. November 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Palo Alto Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Helpful and knowledgeable staff
First Tech always provide a consistent excellent customer experience. I met with Nuria Hernandez who was both helpful and knowledgeable to answer all the question I had while at the branch today.
23. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Yvette was very helpful setting up our…
Yvette was very helpful setting up our trust accounts. Took the time to make sure we left the branch with everything in shape, she has helped us since we first arrived in the US and we love that she is still there!
17. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Nuria Hernandez .
Nuria Hernandez .
Very great customer service and very helpful and friendly to.
Thanks
16. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Palo Alto Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Hong Vu was very responsive to take…
Hong Vu was very responsive to take care of my email request. He provided me with what I needed do to complete the request and he was very detailed in his explanation.
Great customer service, Hong!
8. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Palo Alto Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Amjad is awesome
Amjad is awesome, very helpful appreciate his kindness and guidance
19. September 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Amjad is a very professional and…
Amjad is a very professional and courteous and very good customer service
18. September 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
At the Palo Alto branch Amjad
At the Palo Alto branch Amjad, Yvette, Bahar, Haida, and Niels are very experience and very easy to deal with. They all go out of their way to make sure you understand everything about what you need..
16. September 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Excellent services Hadia Amin from Palo…
Excellent services Hadia Amin from Palo Alto.
15. September 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
excellent caring service from Cherry…
excellent caring service from Cherry the last 2 visits.
Very warm person and great smile.
Also knowledgeable about
services.
Thanks!
12. September 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Palo Alto Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
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