I had the best experience ordering my dress. At first I was a little skeptical about ordering online with so many online competitors. This company is the real thing. I ordered my dress on Thursday nig... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I want to sincerely thank Ms. Lara for her outstanding support and kindness throughout my entire purchase process. She was patient, professional, and always willing to go the extra mile to help me w... Mehr ansehen
Unternehmen hat geantwortet
Overall great experience Costumer support was amazing and helpful Dress looks just like the picture, I love it and everyone loved it 🩵❤️🔥 My dress brand's P&S and it's very well made, professio... Mehr ansehen
Unternehmen hat geantwortet
This company carries great quality products at fair prices. It seems simple, but with the growing number of websites charging high prices and providing low quality knock offs, it’s a big deal. I r... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I’m in Australia and my experience with…
I’m in Australia and my experience with ordering a dress for my son’s wedding was absolutely fantastic. Justin and the team at Fostani contacted me as soon as the order was placed and kept me informed throughout the whole process. They have gone above and beyond what I expected in order to rectify a situation and their customer service is out of this world. I’m extremely impressed with their level of support and they have secured a customer for life. Thank you Justin you’re amazing!!
Amazinggggg
Amazinggggg!
fostani deserve 10/10 review!
they seriously care about the clients and not just the money.
they didn’t take my money until they made sure they’d told me that the dress i want wouldn’t be available at the date i want
most webs would just take the money and give you the no return policy.
they are super fast to reply and showed me so many alternative dresses that will arrive in time for the event.
i ended up with a better dress than before with a price better than expected
Great service
Great service, dress arrived on time and looked better than in the photos. Will definitely purchase again.
Very helpful and kind customer service…
Very helpful and kind customer service and dress quality excellent
Great customer care
I ordered a dress from this company and…
I ordered a dress from this company and after processing my order I received an email From them asking me to change the size that I ordered because they no longer have it. I picked a different size from the same dress which happen to be to small for me.
I reached out to them in regards to that and they refused to issue me a refund, instead they gave me a store credit. I was not pleased with it but I went ahead and chose a different type of dress and that designer cut their dresses smaller which I didn’t know. When I received the dress I immediately contacted them and spoke to Justin who informed me that I can’t exchange to a bigger size because I’ve made this purchase using a gift card ( which is the store credit they issued me).
They have no compassion, if someone values their hard working dollars please order your dresses somewhere else.

Antwort von Fostani
Wonderful amazing service
Wonderful, kind, and very helpful. I was looking for a very specific dress to wear as mother of the bride; color and size. I could not find it anywhere. When I reached out I was greeted by Jocelyn who graciously took the time to help me. She sent me several other options in line with what I was looking for, many wonderful options but I still had my heart set on this specific dress. In the end I decide to purchase the dress one size off with the hope it would fit and if it doesn’t I will return and purchase one of the other beautiful dress. The most helpful and kind sale person who went out of her way on several occasions to ensure that I was able to get a dress
Absolutely amazing company
Absolutely amazing company , they went above and beyond with the customer service . My dress arrived from the U.S to the U.K within 4 days , it is the most beautiful dress I have ever seen . Would highly recommend them . 5 stars from me .
Amazing dress and customer service their website could have some alterations
A little annoyed by them not clearly displaying the one I originally bought was sold out however I am happy with what I received and it is as beautiful as I imagined it
Also came in less than a week even though I live in Australia, I was shocked to get it so quick ahah
Worst customer service ever
Worst customer service ever! Do not buy! Even if you follow the instructions you can’t retrun.

Antwort von Fostani
I ordered a very expensive dress for my…
I ordered a very expensive dress for my daughter that was out of stock everywhere. I was a bit nervous but went for it because I needed the dress and took the chance. They got it to me days faster than expected and it’s even more beautiful in person. I will definitely order from them again.
I paid over 100AUD for DHL…
I paid over 100AUD for DHL international shipping - which I thought was expensive but was willing to pay given the time frame and shipping from the US. It turns out the dress was shipped from the manufacturer via Australia Post, from within Australia.

Antwort von Fostani
Run away
I bought a dress for $431.64 and I returned it, they give me a credit in the website then they delete my account!
Girls run away

Antwort von Fostani
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







