Frank and Beans Bewertungen 

82
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Found the medium a bit too small and tight. Hope it stretches a bit after washing. Returned one medium and requested a large. Promptly sent back. Fits fine. Will put in another order soon. Thanks.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Absolutely love my Frank and Beans G-strings! The colours are fantastic, the fit is perfect, they are top quality and they're incredibly comfortable to wear all day. Best of all, they don't show unde... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I ordered size large underwear, got sent what would be size small. I sent the underwear back for a refund. After tgey confirmed receiving the items back they were not processing my refund. I put in a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

After completing my order, I realised I ordered the wrong size. I contacted f&b's customer support and they corrected the order before it was sent. Arrived a couple days later in central nsw. Very hap... Mehr ansehen

Unternehmensdetails

  1. Unterwäschegeschäft
  2. Bekleidungsgeschäft
  3. Bekleidungsgroßhändler
  4. Dessousgeschäft
  5. Herrenmodengeschäft
  6. Damenmodengeschäft

Vom Unternehmen geschrieben

We create, design and know Underwear well. It's what we do! My name is Scott Hollywood and I'm the CEO and sole founder of Frank and Beans® Underwear. We manufacture fine cotton underwear for Men and Women plus Children, offering a great range of cotton essentials daily and many other fabrics. We want everyone to own our comfortable underwear. Our vision is to make online shopping for Underwear enjoyable, fast and easy. Frank and Beans® have some of the most Comfortable Men's, Women's and Kid's Underwear available online. We launched our brand online in 2009, bringing together an exceptional selection of Quality, Comfortable and Great Value Underwear for all the family. We have a strong team determined to operate our Undie business efficiently as possible. We will always supply a range of products to our customers that give Comfort, Quality and Enjoyment. Frank and Beans® sell Underwear, that's for sure. Though because we're vertically integrated, direct to consumer and handle everything from design to marketing to shipping, we bring our customers much more than just Undies. Frank and Beans is a lifestyle brand devoted to self-expression and basics that are anything but simple. A great pair of Undies can brighten your day, and an excellent Underwear company keeps it going. We wear our brand as a badge of honour, and we're not afraid to share it. Frank and Beans support local jobs, all profits stay in Australia. Our Underwear Collection Includes: Boxer Shorts, Briefs, Satin & G Strings Full Briefs, Seamless, Bamboo, Cotton & Bikini Briefs Sizes: Small to 5XL Delivered Australia-wide and Worldwide For Men, Women, and Kids


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

82 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 85 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(82)

56 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Cheap and nasty

Cheap and nasty elastic on the mini g-string. Thought it would soften up after a wash, but the elastic tangles and rolls badly just with one wear. If you’re looking to replace your Bonds mini gee, do NOT go with these ones. Plus, instead of getting 2 each of 5 colours in the 10 pack, I got no black ones at all, with no advance notice.

11. Juni 2026
Bewertung ohne vorherige Einladung
Frank and Beans-Logo

Antwort von Frank and Beans

Hi Tennille,

Thank you for taking the time to share your feedback.

We’re sorry to hear the G-Strings were disappointing and that the elastic did not feel comfortable for you during wear. We understand this was not the experience you expected.

We can see you contacted our Customer Care team, and we responded directly with the options available. As the garments had already been washed, we were unable to accept them back for refund or exchange due to hygiene requirements for underwear. We did offer a goodwill voucher so you could try another set at no garment cost on a future order, however we understand you did not wish to proceed with that option.

We also apologise that your 10 pack did not include the colour mix you were expecting.

Your feedback regarding the elastic, fit experience, and colour selection has been passed on for review.

Kind Regards,
Clinton
Customer Care
Frank and Beans

Bewertet mit 1 von 5 Sternen

I tried to contact F&B about 4 times

I tried to contact F&B about 4 times, trying to ask a question and got a "we are busy we'll get back to you - but only once – the others were ignored. I did end up placing an order based on their sizings, but they really are too big and baggy (the size guide wasn't accurate) but my husband said keep them as it will be too much hassle trying to return them. Never again!

1. Mai 2026
Bewertung ohne vorherige Einladung
Frank and Beans-Logo

Antwort von Frank and Beans

Hi Adrienne,

Thank you for your feedback, and we sincerely apologise for the frustration and inconvenience caused.

We completely understand how disappointing this experience would have been, especially after trying to contact us multiple times.

After investigating your enquiry internally, we can confirm our Customer Care team replied to your messages on several occasions. Unfortunately, it appears there was a delivery issue affecting some outgoing emails at the time, which meant our responses may not have successfully reached your inbox. This issue has since been identified and corrected.

We have sent you another email this evening to your email inbox.

We genuinely appreciate you bringing this to our attention, including the stock notification error you encountered on our website, as this also helped us identify an issue requiring attention.

We would still very much like the opportunity to help find the correct fit and resolve this properly for you. We will be reaching out privately to assist further.


Kind Regards,
Clinton
Customer Care
Frank and Beans

Bewertet mit 5 von 5 Sternen

No more chafing

The order was posted quickly, the quality is fantastic, worked an entire shift without an ounce of chafing, which was perfect 👌

3. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great quality!

I have been looking everywhere for comfortable Cotton underwear and finally these guys delivered. Great quality and reasonable prices

Will be coming back!!!

1. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Comfort plus

Beautiful material, exquisitely made and fits perfectly. What more could you want from a pair of boxers?

16. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Decent mens Underwear

Very reasonably priced cotton underwear. Men’s sizing is good and fit well, women’s is a pretty poor fit (coming from a guy) with 2 near identical products that have completely different size guides (what I bought her didn’t fit, probably on me). Got 3 types of boxer shorts/ briefs. Feel good. Definitely worth sizing up with some of them which it does say on the website, the button can pop quite easily on the ones with the square button. (should have upsized)
Overall happy. Came fast with no worries and tracking.
Would recommend. Just definitely check size guid for each individual product you want.

15. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Bamboo G-strings…

I ordered 9 x pairs of bamboo G-strings and they got to me relatively quickly. They are sooo comfortable and they seem to be well made. Repeated wearing and washing will tell the tale tho.
This is the second time I've purchased underwear from Frank & Beans and I'm pretty happy so far. Great work people 👍

23. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

3rd purchase of Frank and Beans

3rd purchase of Frank and Beans. Love them!

15. April 2026
Bewertung ohne vorherige Einladung
Frank and Beans-Logo

Antwort von Frank and Beans

Thank you for coming back for your third purchase, we really appreciate your support.
Great to hear you’re loving them, that’s exactly what we aim for every time.


Best Regards,
Zac
Customer Care
Frank and Beans

Bewertet mit 4 von 5 Sternen

Best pair of undies ever..

This was my second purchase of your Boxer Briefs. Which tells all. I have been wearing various styles of underwear for the past six decades, and your Boxer Briefs are my new favorites. The reason I didn't give five stars in my review, was because I was unable to purchase the colour's I desired. (unfortunately since my first purchase approximately two years ago, I have been unable to purchase the colour and size I desire. Which leads me to believe that the undies I am so impressed with are no longer in production... BUMMER!

30. März 2026
Bewertung ohne vorherige Einladung
Frank and Beans-Logo

Antwort von Frank and Beans

Hi Simon,

Thank you for your continued support, it genuinely means a lot to hear that our Boxer Briefs have become your favourites after so many years of trying different styles.

We completely understand the frustration around colours and sizing availability. The good news is that we are releasing new colours very soon across two Boxer Shorts styles and one Boxer Briefs style, expected by the end of May.

These releases will expand our Maxi Cozy Boxer Briefs and Boxer Shorts colour range.

Please keep a lookout for our newsletter or check our website for the latest updates, as these new releases will be announced there first.

We appreciate your patience and support, and we are confident you will love what is coming next.


Best Regards,
Zac
Customer Care
Frank and Beans

Bewertet mit 5 von 5 Sternen

Made the switch and didn't look back

I wanted to make the change to briefs a while ago and I tried a few brands and honestly these were absolutely fantastic. Have held up really well, are super comfy and have heaps of sizes. I didn't think I would follow a undies store's promotional emails but here we are. Have re-up'd since and will potentially do it again.

10. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

OMG - YES!!!!

OMG, undies that FIT!
I am a HUGE man and getting underwear that fits is so hard!
I have used Step One for years, but their quality has gone to the toilet.
I thought I'd try just one pair to see, and as soon as I got them out of the packet I was like, "Holy Sh*T! These are great. SO comfortable and stretchy."

1000% recommended if you are a bigger guy.
Step One is Dead!
Long live Frank and Beans!

31. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

First time buying Frank & Beans boxers…

First time buying Frank & Beans boxers and I am quite impressed to be honest. They are very comfortable and I find that they are quite roomy which is great as it helps when you are active.
They are good value for money boxers and the online shop is well laid out and delivery fast. I will be back for more in the future.

11. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Purchased the string gee panties

Purchased the string gee panties, as bonds discontinued theirs. Frank and beans quaility is amazing, I did size up to a medium so the wouldn’t dig in and they’re perfect. Cute colour-ways and very affordable

2. März 2026
Bewertung ohne vorherige Einladung

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