DO NOT TRUST THESE PEOPLE WITH AN APPEAL I submitted an appeal for a PCN as directed. I heard nothing from Gemini and assumed that they were considering the appeal and would contact me. A while lat... Mehr ansehen
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Das sagen Bewerter
CON ARTIST COMPANY This company needs investigating, send out letters to late. You pay it ASAP and the 3 wks later recieve another letter saying it wasn't paid. Then the debt collectors are saying i... Mehr ansehen
Just got charged £170 for using Gemini Parking Solutions as this was the app for parking at Better, Gosling Sports Park in Welwyn! I parked there for 2 hours. Although used the app and paid! They ar... Mehr ansehen
No clear way to pay a PCN on their website. Links and QR code on the PCN say click the "Pay Now" option on the website. Problem is there is no "Pay Now" option. Then when you are late paying (because... Mehr ansehen
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We parked and paid 2 mins after…
We parked and paid 2 mins after arriving, this is shown on my bank statement. I appealed, they ignored and sent the debt collectors in it cost me £170 or a day in court and CCJ against my name. You can't get hold of them. Dreadful.
When you purchase a parking ticket for…
When you purchase a parking ticket for 4 hours. Stay for 3 and half and get issued a parking ticket. Instead of saying a thank you for reporting it and investigating their machine, they carry on and refuse the appeal. Disgraceful. This occurred at the Walthamstow Feel Good Centre. Keep your tickets.
Disgraceful company
Disgraceful company. I booked free blue badge parking for a festival during Brockwell Live, parking at Brockwell Lido. A couple of weeks later I'm hit with a fine. I was reassured by Brockwell Live that it was definitely a mistake and told to appeal. Despite this, my appeal has been rejected and I'm told further appeals may result in my fine increasing to £100!! How can this be, when the car park had been taken over by Brockwell Live and wasn't open for public use?! You are absolute scammers.
Nasty Extortionate Organisation
Attended Gosling Park Leisure Centre. Scanning the barcode outside didnt work so I asked at the front desk, completed the parking form with assistance from the receptionist, then later got a letter fining me £100 for non payment. Appealed and received zero consideration and zero compassion for my struggling financial situation. Nasty organisation. Ensure you have a receipt for parking and if not go elsewhere and tell the leisure centre why.
Unethical company
I sent requested evidence to support an appeal. In their response they denied receiving the evidence, even though I sent it via recored mail and had a signature. It's clear they follow an automated response in their appeals process and don't consider evidence.
Avoid if possible!
Awful company sending out fines when parking has been paid for- awful
Absolutely awful company.
Absolutely awful company.
Didnt respond to a submitted appeal.
Then when I eventually paid, I wasnt emailed a receipt and mpossible to speak to anyone in person.
Fraudsters
I paid a fine and have credit card statement to prove it Gemini have ignored this and engaged Debt Collection company. Total gangsters.
Unethical behaviour & staff are disingenuous
I received a ticket, which I am happy to pay because I did park outside a bay. The ticket reference is 6 digits. Their website and automated phone system only accepts references that are between 8-12 digit. Effectively making it impossible to pay securely online.
I opened a ticket which directs you to call a sales representative.
The sales representative is unhelpful, combative and cannot answer the question as to why their street operations are issuing tickets with 6 digits. Cannot give a reason why their system isn’t fixed and cannot give a reason why they are not able to offer any useful timescale to when these problems will be resolved. Instead he tried to make me pay over the phone by entering my card details in to a keypad. When I said this wasn’t secure he said I was being rude and hung up. GEMINI FIX YOUR SECURE ONLINE PAYMENTS. IF YOUR OPERATIVES ARE NOT PROVIDING REFERENCES COMPATIBLE WITH YOUR OWN WEBSITE THEN YOU ARE AT FAULT.
These people have demonstrated consistently unethical behaviour and appear their primary goal is to ensure we have no chance of paying, so they can sell any debt to collections agencies. Who in turn will attempt to bully and violate people.
For the record. I was parked outside a bay at a hospital because there were no more spaces in the 4 carparks. I was called to the hospital on an emergency!
They discriminate against people with…
They discriminate against people with disabilites
Fraudulent Fine
Issued a fine for parking outside my work on their premisses.
You can not appeal as their website is constantly producing errors so handed over to my wife... she is a Solicitor.
Keep your Parking Tickets
Whilst I understand that I received a parking fine from Gemini at Rutherglen shopping car park as I mistakenly hadn’t entered my full reg due to the online display not working, thankfully I kept my ticket as proof for the 22 days it took for me to receive the PCN charge although I’m not entirely sure why it took so long to issue the PCN letter. It would have given me a very limited time to pay the reduced charge if indeed I required to pay it , mmm. Word of warning, keep your parking tickets or at least screenshot them .
Unfair charges + cannot appeal online
Unfair charges: £100 for a 50pence parking violation (!!!!) + when trying to appeal via the website msg keeps coming up "Unfortunately, the information you have entered is incorrect, please try again." EVEN THOUGH THE DETAILS ENTERED ARE ABSOLUTELY CORRECT!! Hence you cannot appeal it - you have no option but to pay the whole amount of £60 if you don't want it increased to £100 even when you have a valid reason to appeal!!! This must be illegal!!
Low life rats
These creatures have no morals at all.
My wife has just had open heart surgery at basildon and they ticketed me for not displaying a blue badge in the parking area.
I mean how low can they go.
Disgusting animals .
They are human
I drove to A&E at Whipps Cross Hospital and paid for 8 hours parking thinking that would be plenty. However they told me I would have to be admitted. I was concerned about my car, but the Head of Security put a note on my dashboard saying that unexpectedly, I had to stay overnight.
Next day I was moved to a ward needing a procedure but despite being scheduled, it wasn’t done so although no further parking charge was paid, no PCN was issued. On the 3rd day, they told me I would definitely have the procedure late afternoon by which time I’d charged my phone and bought another 8 hours at 11:22. When I was discharged at 17:45, I went to my car and there was a PCN issued at 11:09 – 13 minutes before I’d paid. I submitted an appeal with all the relevant details and have just had an email confirming my appeal has been upheld with no further action.
I feel sorry for all those whose experiences have led to 1-star reviews but based solely on my experience of Gemini Parking Solutions nothing less than 5 stars would be fair
Sajini Agrawal
Sajini Agrawal, Kamini Challis, John Goodwin, Graham Tidball. How do you sleep at night scamming thousands of people daily with unregulated parking fines. Did you not do well enough at school to get honest jobs? Karma will come and get you, and it will be naughty. I look forward to it!
total scammers
total scammers - received letter demanding £100 because I had not displayed a ticket.
Of course I didn't - I paid for 3 days using ringGo - hence no ticket.
On my bank account, and ringGo account, time and day was before the alleged offence. paid until the day after the alleged offence.
Pathetic attempt to extort my cash (This £100 had already been taxed on to pay for rachel reeves portfolio picture and haircut).
Gemini Parking Solutions sham
Dating back to 2022 went to a shopping centre paid ticket went shopping as you do. A week later received from this company a fine stating I'd failed to pay and display! No I hadn't so I contacted them made them aware had the wee ticket still thankfully to prove. Didn't stop further letter from them coming. After a while never heard anything more. Random letters I ignored as deal with in 2022. Til 10 days ago gemini has passed my details to bailiffs. So I contacted advised had dealt with at time and sent ticket to show paid. Requested me to call tho their hrs are my working hours and don't open late, convenient. I hunted for a week as knew had ticket somewhere don't know why kept but glad I did from now on I'll keep every one taking a picture of as this experience has been stressful. letter they sent demanding £170 payment or bailiffs shall be at my door. The letters gemini sent show photo of car enter and exit shopping centre carpark, not disputing was there..how about you prove with subject access request the cctv evidence from 2022 on date in question then showing me leaving car paying for a ticket and displaying it on windscreen! Needless to say my email attaching the ticket as proof 3yr later has not been quickly responded to. Citizens advice for many a person for situations like this as there must be so many people they try to catchup when the fault lies with their incompetence and failure to be honest. Harassment is what it is unnecessary and no decency to say hands up we made a mistake..Well pay your own £170 guess you've not met your target this time.
Total scammers
Total scammers
Parked at the Walthamstow Feel Good Centre, supposedly GLL are encouraging rogue parking companies to administer their land. I was never issued a ticket, the first thing i received was a letter from Debt Recovery Plus saying i owed £170. I can't appeal the parking charge notice, make sure you visit moneysavingexpert or reddit if you get entraped in the same position. Plenty of good advice out there.
This company is clearly Scam
This company is clearly Scam , we have blue badge and regular going to swimming pool with family , when we arrive we adding our plate to their tablet for use free parking for disable badge owner , their tablet is not working and they are sending pcn and taking our time for appeal but my last appeal they didn’t accept it for absurd reasons which is appeal person was not driver so already on the log book clearly shows me and my husband is driver able to use it and strange things now they close to appeal for online they want for us to spend time and money send postage
SCAM COMPANY I WILL GO TO COURT
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