Absolutely amazing service from Jocelyn. She truly went the extra mile to ensure we had exactly the right product for our needs. A highly customer-focused approach that is very impressive and grea... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Absolutely amazing service from Jocelyn. She truly went the extra mile to ensure we had exactly the right product for our needs. A highly customer-focused approach that is very impressive and grea... Mehr ansehen
Unternehmen hat geantwortet
Have used Pic Up media products for a number of years and have had no need to engage support. However on purchasing our new Camera we had intermittant problems during the first few months. Support was... Mehr ansehen
Margaret from tech support was patient and very understanding and spoke in a language we understood with our limited tech knowledge. We found out, through Margaret that we needed a dedicated graphics... Mehr ansehen
Kristine was amazing! She helped me unbox, setup, and test the Gem LightBox. While, also assisting in dowloading the app and testing everything with the video and picture settings. Looking forward to... Mehr ansehen
GemIQ is a jewelry technology company providing purpose-built jewelry photography equipment and AI-powered software for jewelers, diamond dealers and gemstone professionals. Our range helps jewelry businesses capture professional product photos, videos, 360° content and detailed diamond and gemstone imagery in-house. The GemIQ workflow also supports AI editing, product descriptions, branded customer sharing and direct Shopify publishing, helping jewelers move more efficiently from capture to sale. GemIQ products include GemLightbox Max, GemLightbox Mini, GemLightbox Macro, GemCam Pro, GemSparkle and GemStudio. From portable smartphone jewelry photography and everyday counter captures to high-volume studio production and precision macro imaging, each product is designed for a different jewelry workflow. GemIQ is used by more than 20,000 jewelry professionals across 100+ countries, including independent jewelers, retailers, wholesalers, manufacturers, workshops, diamond dealers and gemstone businesses.
1177 Avenue of the Americas, 10036, New York, Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 20 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The app works great on my phone & has come out with some great updates in the short time I've been using it. Highly recommend the box & all attachments. they work amazingly.
Our photo quality has skyrocketed and it's so intuitive to use & edit.

Antwort von GemIQ - Headquarters
They are very good at what they do. If you want to bring your picture quality to the next level they can help you do so

Antwort von GemIQ - Headquarters
This company have been awesome with their service, communication and follow up. I am extremely happy with the way in which I have been treated by them.

Antwort von GemIQ - Headquarters
I have found Picup media to be easy to work with and any requests have been accommodated where possible. The work is done quickly and well and any contact has been replied to promptly.

Antwort von GemIQ - Headquarters
Picup Media products and services have simplified our in store and website needs by making high resolution photography challenges a thing of the past! Picup Media’s staff is extremely fast in responding to any question we may have and updates are frequently sent to keep us up to date with new techniques and available new products. Highly recommend!

Antwort von GemIQ - Headquarters
Such a great lightbox for jewellery stores & the app makes it easy to edit images and videos as you go.

Antwort von GemIQ - Headquarters
shipment very quick
top product
the client service is very effective.

Antwort von GemIQ - Headquarters
This has been an incredible asset to me since the day it arrived. It allows me to capture great photos and videos quickly to post within minutes, send off for publication or a advertisement,or send to a client. I have come to rely on it greatly. I have had so many industry private message me and ask me what I use to take photos and videos. I am sure I have sold dozens for you! I like that you keep adding valuable accessories and you are so quick to respond to any question.
I love my GemLightbox! 5 stars for the product an for customer service

Antwort von GemIQ - Headquarters
Excellent service quick response very satisfied with Picup Media.

Antwort von GemIQ - Headquarters
Great products that I use more and more in my jewelry business. This has been a game changer for me in keeping my website up to date! The support is excellent. Whenever I have a question, they respond very quickly with detailed answers.

Antwort von GemIQ - Headquarters
I am so pleased by the professionalism of the Picupmedia team... They delivered gorgeous retouched pictures that offer an hypnotical beauty. My team and I are fascinated by the result. Also, Picupmedia team is always on our side and answers us very quickly with clear explanations... I highly recommend this company. They are amazing and so friendly.
Congratulations.

Antwort von GemIQ - Headquarters
Incredible service! Received replacement part immediately with no hassle at all! And their photo retouch service is fast and top notch ! Do not hesitate these guys are great and we have tried many other such services and Picup is the best so far!

Antwort von GemIQ - Headquarters
This company produces the best quality clippings i have ever seen and I've used many in the past. They are extremely responsive and will bend over backwards to help if you have a problem or a special need. I highly recommend them and will continue to use them every time I need images clipped!

Antwort von GemIQ - Headquarters
Incredible service! Received replacement part immediately with no hassle at all! And their photo retouch service is fast and top notch ! Do not hesitate these guys are great and we have tried many other such services and Picup is the best so far!

Antwort von GemIQ - Headquarters
After throwing in the towel with our diy approach, the shop owner decided to give Picup a shot. Incredible. The box is solid period. I have not had any issues with the box yet and we're approaching 8k images. What a well put together app. Bluetooth connectivity on my google pixel is flawless as well as the shop iphone. Great job! No issues whatsoever and runs right out of the box, just adjust brightness like the videos show.

Antwort von GemIQ - Headquarters
Excellent product. Far, far exceeded expectations. Tech support is superb and the app is amazing. Shipments were prompt and well packaged.

Antwort von GemIQ - Headquarters
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