Gigaclear Bewertungen 38 533

Thomas in retentions was quick and to the point. Very happy with Gigaclear so staying another 18 months.

Spoke with Thomas as our contract was up for renewal and would have been significantly more expensive than other providers. Thomas politely and quickly worked on a resolution that both sides can be happy with.

Easy to talk to, great knowledge and resolved situations easily

Niharika was fantastic. Walked me thru the renewal, saved me money!

Luke was fantastic.

Very helpful and easy to renew at a reasonable price.

I had my renewal through. Phoned and spoke to Justine who was exceptionally professional and helpful and got a loyalty discount. Was smooth easy and glad to stay with gigaclear as it works perfectly where I live in a village

Got a call from John about staying with Gigaclear. They offered me a better deal to stay than expected. So I was happy to stay. Everything was clear and was easy to speak to.

Very quick and understandable! Highly recommend to other people. Thomas h was very polite too

Excellent service. Dealt with my contract issue very quickly and happy to stay with Gigaclear for another 18th contract. 👍

Bailey was very friendly and helpful

Contract was about to increase significantly after initial 18 mths. Spoke with Justine in retention team who laid out the options and pricing, clearly and efficiently. Ultimately we came to a price that was acceptable for an appropriate package.Not sure Gigaclear should describe it as customer loyalty offer given they charge less for a new customer but top marks to Justine.

Communication was easy and clear.
The agent was helpful and explained 'things' well.

Excellent, Kush was really helpful, polite. Great service

Received a call from data retention as my contract is due for renewal. Renewal price was quite some increase but have agreed a renewal price holding the same price I currently pay.

Lucy was lovely.... quick and easy

Fibre (FTTP) has just gone live in my village. We had two visits, the first to install the overhead fibre cable and the installers were fantastic and placed the cable in the perfect place on request. This made the second visit really seamless. The second engineer visit was brilliant, amazing attention to detail, took the time to do an incredible job, so tidy and did it all in great time. All the engineers that visited had a great attitude and were incredibly helpful.
We have slightly more than the speeds we’re paying for, the value is excellent, the speed is amazing and so far the service has been impeccable (latency is spot on too). Can’t recommend enough!

Fantastic service as usual! I was coming up to the end of my minimum term and Niharika very kindly helped me to find a great deal for renewing my service. Thanks Niharika :-)

Phoned customer services the end of my contract and had a great conversation with the customer assistant, who was very helpful in discussing my renewal quote and agreeing a satisfactory outcome