I can’t thank my solicitor enough for all their help and support with selling my home and buying my new one. They made what can be a very stressful process so much easier and were professional, he... Mehr ansehen
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Das sagen Bewerter
The team worked hard to get the purchase over the line for our proposed date of entry. I was impressed by the work rate and steady communication from the team at Gilson Gray. With special thanks to... Mehr ansehen
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Company was great with helping me understand what was going on throughout the process of purchasing a house for the first time. Very open and easy to get hold of. The staff were very supportive and he... Mehr ansehen
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We had a fantastic experience with Rachel Greig helping us sell our house. She made the whole process straightforward and stress-free, keeping us informed every step of the way. We would highly recomm... Mehr ansehen
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Unternehmensdetails
- Rechtsdienstleistungen
- auch in
- Agentur für Gewerbeimmobilien
- Anwaltskanzlei
- Finanzberater
- Immobilienagentur
Vom Unternehmen geschrieben
A UK-Wide Leader in Legal, Property and Financial Services Serving clients with offices across the UK, Gilson Gray takes pride in providing comprehensive and high-quality services wherever you are. Whether you’re seeking legal advice, property assistance or financial services, our national firm is here to help. We’re dedicated to developing a long-term relationship with you to ensure you always have the legal resources you need.
Kontaktinformationen
29 Rutland Square, EH1 2BW, Edinburgh, Vereinigtes Königreich
- 0131 516 5354
- info@gilsongray.co.uk
- www.gilsongray.co.uk
4,5
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2061 Bewertungen
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Excellent service from Sally
Excellent service from Sally.
We recently completed our house sale and couldn't be happier with the service we received from Sally. She was professional, knowledgeable, and supportive throughout the process. Communication was excellent, and every question or concern was dealt with promptly and clearly.
We'd like to thank her for all the work and dedication. We would highly recommend Gilson Gray's services to anyone looking for a reliable and professional solicitor for their property transaction.
Charlotte Broderick
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Gilson Gray LLP
Thank you, Charlotte, for taking the time to leave such a wonderful 5-star review.
It’s fantastic to hear that your house sale was such a positive experience and that you felt supported throughout the process. We understand how important clear communication and timely advice are during a property transaction, so it’s great to know that your questions were answered promptly and that you felt confident every step of the way.
Thank you for your recommendation and for choosing Gilson Gray. We truly appreciate your kind words and would be pleased to assist you again in the future should you need us.
Kind regards,
Gilson Gray
Steven spent time to explain the legal…
Steven spent time to explain the legal agreement in a way I understood. He liased with HR and kept me informed at every stage.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Gilson Gray LLP
Thank you, Mrs Williamson, for your kind feedback.
We’re delighted to hear that everything was explained clearly and that you felt informed and supported throughout the process.
Thank you for choosing Gilson Gray. If there is anything further we can assist you with, please do not hesitate to contact us.
Kind regards,
Gilson Gray
Seven Months, Eight Solicitors, Endless Frustration
My experience with Gilson Gray was, without question, the worst customer service I have ever experienced.
What should have been a straightforward purchase of a chain-free new-build property took seven months to complete. There was no chain on either side, yet the process was plagued by delays, poor communication and what appeared to be a complete lack of organisation.
During the transaction I was passed between eight different solicitors. Having to explain my situation over and over again was exhausting, and no one ever seemed to have a full understanding of my case.
Bethan was, by far, the most concerning person I dealt with. Every phone call made it obvious she had little understanding of my property or where the transaction had got to. After supposedly working on my file for four months, she then realised she had been dealing with the wrong property. I was genuinely shocked that such a fundamental mistake could happen. On top of that, I found her rude, dismissive and arrogant whenever I spoke to her. She inspired absolutely no confidence and appeared to have a poor understanding of the legal requirements surrounding my purchase.
Communication throughout the transaction was appalling. I received virtually no proactive updates and had to chase constantly for information, only to receive vague responses or no meaningful update at all. I was left completely in the dark for months, wondering whether anything was actually happening.
The entire experience had a significant impact on my wellbeing. It reduced me to tears on multiple occasions. Buying your first home should be one of the most exciting milestones in your life, but Gilson Gray made it one of the most stressful and upsetting experiences I’ve ever been through.
To add insult to injury, the fees charged for this level of service were outrageous. I genuinely cannot understand how a firm can justify charging such high legal fees while delivering such a poor standard of client care.
I have already advised friends and family members who are currently buying properties not to use Gilson Gray under any circumstances, and I will continue to do so. Based on my experience, I would never trust this firm with another property transaction and cannot recommend them to anyone.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Gilson Gray LLP
Thank you for taking the time to share your feedback.
We are sorry to hear you were disappointed with your conveyancing experience. We appreciate you taking the time to share your comments and apologise for any frustration you may have experienced.
At Gilson Gray, our clients are at the heart of everything we do. We aim to treat all clients and individuals with professionalism and respect, and we take all feedback seriously.
As we are unable to comment on the details of individual matters in a public forum, we would appreciate the opportunity to look into this matter further. If you wish to pursue your concerns, please refer to our Complaints Policy and contact us directly so we can better understand your situation and address your concerns: https://gilsongray.co.uk/complaints-policy/.
Kind regards,
Gilson Gray
Excellent service and communication…
Excellent service and communication from initial consultation with Deborah through to offer being made from purchaser. Then throughout the legal side of the sale of the property from Kirsten. Highly recommend using the services of Gilson Gray.
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Gilson Gray LLP
Thank you for your fantastic 5-star review and recommendation.
It's wonderful to know that you received excellent service and communication throughout every stage of your property sale, from the initial consultation through to the legal completion. Keeping our clients informed and supported from beginning to end is something we place great importance on, so we're pleased this was reflected in your experience.
Thank you for choosing Gilson Gray. We truly appreciate your kind words and would be delighted to assist you again in the future should you need us.
Kind regards,
Gilson Gray
Excellent experience
Working with Alana made a usually stressful situation much easier. She kept me informed every step of the way and always updated me. It was an absolute pleasure working with her and would highly recommend. Thanks Alana
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Gilson Gray LLP
Thank you, Nat, for your lovely feedback and recommendation.
We’re delighted to hear that you felt informed and supported at every stage of the process and that the regular communication helped make what can often be a stressful situation feel much easier.
We truly appreciate your kind words and thank you for choosing Gilson Gray. We would be pleased to assist you again in the future should you need us.
Best wishes,
Gilson Gray
Gilson Gray England & Scotland
We used Gilson Gray England for selling our home, and then Gilson Gray Scotland for buying our new home in Scotland. Due to the different conveyancing laws it was two separate transactions.
I cant speak highly enough of both our conveyancers at Gilson Gray. Ashley was fantastic in ensuring we met deadlines, exchanged and completed by hard deadlines we had.
Caitlin at Gilson Gray Scotland made the buying process very simple, ensuring everything went without any bumps.
Buying and selling homes is always stressful, even more so when conveyancing processes do not align, but Ashley and Caitlin really did take the stress out of it. They kept me updated at every turn, answered my questions, no matter how silly they were and always came back to me promptly.
I wouldn't hesitate to recommend Gilson Gray to anyone buying or selling a home.
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Gilson Gray LLP
Thank you, Steven, for taking the time to leave such a detailed and thoughtful review.
Buying and selling across England and Scotland can bring additional complexities, so we’re delighted to hear that both transactions were handled smoothly and that the support you received helped take the stress out of the process. It’s wonderful to know that you were kept informed throughout, your questions were answered promptly and the important deadlines for your sale and purchase were met.
Your recommendation is greatly appreciated, and we are very grateful for your kind words. We wish you every happiness in your new home and would be delighted to assist you again in the future should you need us.
Best wishes,
Gilson Gray
Kirsten Dickie was super helpful
Kirsten Dickie was super helpful, gave good advice and had a friendly approachable manner. My property sale went through within 7 weeks, everything was quick and we had regular communication throughout the process. I really appreciated working with Kirsten.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Gilson Gray LLP
We really appreciate you sharing your experience, Siobhan.
It’s wonderful to hear that your property sale progressed so quickly and that the friendly, approachable service, helpful advice and regular communication made the process such a positive one.
Thank you for choosing Gilson Gray and for your kind feedback. We wish you all the very best for the future.
Best wishes,
Gilson Gray
Quick & efficient - Highly recommend!
Everyone says buying a house (especially your first) is nerve wracking and stressful but Gilson Gray have been so good from the get go, especially Kirsten Dickie. They do have a link to view the progress of the sale but she's kept me in the loop along the way and as a first time buyer, made the process less anxiety inducing. She made reading legal documents super easy, taking all the key points out - basically doing the graft for me. Anytime I've pushed for an update (which was only needed about once because of my own worries) she was extremely quick to get things progressing. Expectations were set & stuck to. Can't thank Kirsten Dickie enough. Whole process was quick & easy, about 6 weeks & I move into my house on Friday! I'd highly recommend. 😊
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Gilson Gray LLP
Thank you for taking the time to share such a fantastic review and recommendation.
Buying your first home is a huge milestone, so we’re delighted to hear that the process felt quick, straightforward and well managed from the very beginning. It’s wonderful to know that the clear communication, regular updates and straightforward explanations helped make everything feel less overwhelming and gave you confidence throughout the process.
We truly appreciate your kind words and are thrilled to hear that everything was completed so efficiently. We hope your move goes smoothly and wish you every happiness in your new home!
Best wishes,
Gilson Gray
Rachel Greig handled my home purchase…
Rachel Greig handled my home purchase with professionalism and care, ensuring the whole process was smooth and efficient
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Gilson Gray LLP
Thank you, Jack, for your kind feedback.
We’re delighted to hear that your home purchase was handled with professionalism and care, and that the process felt smooth and efficient throughout.
We really appreciate you taking the time to share your experience and thank you for choosing Gilson Gray.
Best wishes,
Gilson Gray
Rachel Greig has been an absolute dream…
Rachel Greig has been an absolute dream for us! Great communication, always updating us and keep us right through the process!
Would highly recommend for anyone looking to buy their first property
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Gilson Gray LLP
Thank you, Juliette, for taking the time to share your experience with us. We’re delighted to hear that you felt well supported and informed throughout the process of buying your first property.
Clear communication and regular updates can make such a difference during this exciting milestone, so it’s wonderful to know that you felt guided and confident along the way.
Thank you for your recommendation and for choosing Gilson Gray. We wish you every happiness in your new home!
Best wishes,
Gilson Gray
Rachel Greig was extremely helpful…
Rachel Greig was extremely helpful throughout the purchase of my first property. Updates were clearly communicated and she made a stressful process as least stressful as possible.
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Gilson Gray LLP
We’re so pleased to hear that your first property purchase was a positive experience, Lucy.
We understand that buying a home can feel stressful, so it’s wonderful to know that the clear communication, regular updates and support you received helped make the process feel much more manageable.
Thank you for choosing Gilson Gray, and we wish you every happiness in your first home.
Best wishes,
Gilson Gray
Rachel Greig role modelled…
Rachel Greig role modelled neuroaffirming practice, keeping both me and my daughter informed throughout the conveyancing process. After a dreadful experience with another firm, Rachel was a breath of fresh air and has renewed our faith in the legal profession.
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Gilson Gray LLP
Thank you, Angela, for taking the time to share such meaningful feedback.
We’re delighted to hear that you and your daughter felt informed, understood and supported throughout the conveyancing process. Ensuring our clients feel comfortable, included and confident at every stage is incredibly important, so it’s wonderful to know that the thoughtful and considerate approach you received made such a positive difference.
Thank you for placing your trust in Gilson Gray. We truly appreciate your kind words and wish you both all the very best for the future.
Best wishes,
Gilson Gray
Excellent - recommended
I had an excellent experience with Gilson Gray LLP, particularly Wendy Frame, who handled my conveyancing. Wendy was efficient throughout the entire process, keeping everything moving smoothly from start to finish. She was personable, informative, and always happy to answer any questions, making what can often be a stressful process feel straightforward and well-managed. Her professionalism and clear communication gave me confidence every step of the way. I would happily recommend Wendy and the team at Gilson Gray to anyone looking for a reliable and efficient conveyancing service.
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Gilson Gray LLP
Thank you, Maddy, for your detailed and thoughtful 5-star review.
We’re delighted to hear that your conveyancing experience was such a positive one and that the process felt smooth and well managed from start to finish.
We understand how stressful property transactions can sometimes be, so it’s wonderful to know that the clear communication, professionalism and approachable service you received helped give you confidence at every stage.
Your recommendation is greatly appreciated, and we are very grateful for your kind words. Thank you for choosing Gilson Gray, and we would be pleased to assist you again in the future should you need us.
Best wishes,
Gilson Gray
Aliyah and the team - Great
Aliyah and the team provided swift, concise and supportive service throughout.
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Gilson Gray LLP
We really appreciate your kind feedback, Campbell.
It’s great to hear that you received a swift, clear and supportive service throughout your experience with Gilson Gray.
Thank you for choosing us, and we would be pleased to assist you again in the future should you need us.
Best wishes,
Gilson Gray
Rachel Greig was very helpful…
Rachel Greig was very helpful throughout the purchase of my first home. She kept me informed throughout each stage and answered any questions I had quickly. Was a stress-free experience from offer accepted to settlement.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Gilson Gray LLP
Thank you, Michelle, for sharing your experience with us.
We’re so pleased to hear that buying your first home was a smooth and stress-free experience from having your offer accepted right through to settlement.
We know how important it is to feel informed and supported throughout such a significant milestone, so it’s wonderful to hear that your questions were answered promptly and that you felt kept up to date at every stage.
Thank you for choosing Gilson Gray. We wish you every happiness in your new home!
Best wishes,
Gilson Gray
Process of buying my first home
Made the process for buying my first home very quick and simple. They answered any queries i had very quickly and were very friendly and professional, I would definitely recommend Gilson Gray to others.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Gilson Gray LLP
We really appreciate your recommendation, Jack. Buying your first home is an exciting milestone, and we’re so pleased to hear that the process felt quick, simple and straightforward.
It’s great to know that your questions were answered promptly and that you received a friendly and professional service throughout. We wish you every happiness in your new home!
Best wishes,
Gilson Gray
Great company to work with
Great company to work with, excellent communication at all times. Very quick to facilitate any concerns or worries. I had. Very efficient process and easy. Especially Michael and Helena. Helena was in contact daily and reassured me all was in hand, even when I was worrying. Will definitely use again the future. Highly recommend their services.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Gilson Gray LLP
Thank you, Caroline, for your wonderful feedback and recommendation.
We’re delighted to hear that you had such a positive experience with Gilson Gray and felt supported and reassured throughout the process.
We understand that property transactions can sometimes feel worrying, so it’s great to know that the regular communication, responsiveness and efficient service you received helped put your mind at ease.
We truly appreciate your kind words and are especially pleased to hear that you would choose Gilson Gray again. We look forward to assisting you in the future should you need us.
Best wishes,
Gilson Gray
Communication was not the best at the…
Communication was not the best at the beginning but the second solicitor was pretty good and on point.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Gilson Gray LLP
Thank you for taking the time to share your feedback.
We're sorry to hear that communication didn't meet your expectations at the beginning of the process, but we're pleased to know your experience improved and that you felt well supported.
We appreciate your comments, as they help us continue to improve our service, and thank you for choosing Gilson Gray.
Kind regards,
Gilson Gray
Very informative from the word go and…
Very informative from the word go and we’re consistent all the way through my house sale . Answered every question promptly and helped with anything I didn’t fully understand. I would highly recommend Gilson Gray and in particular Jehnnaie.
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Gilson Gray LLP
Thank you, Angie, for your kind 5-star review and recommendation.
We’re delighted to hear that you felt informed and supported throughout every stage of your house sale, and that your questions were answered promptly and clearly.
Providing straightforward communication and clear guidance is something we place great importance on, so it’s wonderful to know this helped make the process easier for you.
Thank you for choosing Gilson Gray. We wish you all the best for the future.
Best wishes,
Gilson Gray
Excellent conveyance solicitor
Excellent conveyance solicitor. Professional, efficient and very personable. From start to finish the experience was positive and the whole team helpful. Special praise for Sally Mc Bride. Totally on the ball and a pleasure to deal with.
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Gilson Gray LLP
Thank you, Susan, for your fantastic feedback.
We’re so pleased to hear that your experience was positive from start to finish and that you found the service professional, efficient and personable throughout.
It’s wonderful to know that you felt well supported by Sally and the wider team, and that their helpful and proactive approach made the process such a positive one.
Thank you for choosing Gilson Gray. We truly appreciate your kind words and would be delighted to assist you again in the future should you need us.
Best wishes,
Gilson Gray
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