GO Outdoors - Barnstaple Bewertungen 

287
TrustScore 5 von 5

4,9

Rose Lane, EX32 Barnstaple, England, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The staff at the counter, Leo and Charlotte, were very approcable, friendly and helpful, and helped us with our membership and pricing on wet weather gear bought for university. We thought we'd write... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I had tried to buy sandals in my local Millets shop, where I was advised as they hadn't the ones I wanted, but Go Outdoors did. There was someone on the door who was welcoming. Then i was assisted... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The greatest customer service of all time. Had arrived in Barnstaple from Bristol with our tent, and realised I had completely forgotten the poles. Went to Go Outdoors Barnstaple and explained my situ... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Visited the go outdoors today for walking boots and was served by Leo and kacey. Both were very friendly and helpful. Leo was dealing with another customer at the time when approached for help. But... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Campingausrüster
  2. Aktivbekleidungsgeschäft
  3. Fahrradgeschäft
  4. Kletterverein
  5. Reiterhof
  6. Laufsportgeschäft

Über GO Outdoors - Barnstaple

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Vom Unternehmen geschrieben

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktinformationen

  • Rose Lane, EX32, Barnstaple, England, Vereinigtes Königreich

4,9

Hervorragend

TrustScore 5 von 5

287 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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4,9

Alle Bewertungen

(287)

35 496 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Leo and the team were very helpful…

Leo and the team were very helpful thank you.

26. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Barnstaple-Logo

Antwort von GO Outdoors - Barnstaple

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Very helpful, knowledgeable and friendly staff!

We popped into the store today to look for my daughter's first hiking boots, who is desperate to do Snowdon. Served by Kevin who was so friendly, helpful and knowledgeable in what to look for. We will definitely be heading back here for more stuff to prep for our trip! Thank you!

25. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Barnstaple-Logo

Antwort von GO Outdoors - Barnstaple

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Helpful staff

Leo in the Barnstaple shop was great help when buying camping products.

25. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Barnstaple-Logo

Antwort von GO Outdoors - Barnstaple

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Ask for Leo

I visited GO Outdoors in Barnstaple needing help to find a suitable chair as I currently have a broken back. Leo was exceptional from the moment I asked for assistance. He took the time to carefully help me find the right chair, and then stayed with me to gather several other items I couldn't reach on my own. He was polite, knowledgeable, and genuinely friendly throughout. Leo is an absolute credit to the team, and his outstanding customer service made all the difference. Thank you, Leo!"

25. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Barnstaple-Logo

Antwort von GO Outdoors - Barnstaple

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Very helpful assistant extremely helpful

Very helpful assistant with pleasant demeanor for a young person.

15. Juli 2026
GO Outdoors - Barnstaple-Logo

Antwort von GO Outdoors - Barnstaple

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Staff were great

Came into try on some hiking boots on. Thought the range available was great.

Jeremy made himself known to us early on and was very helpful when needed. Didn't awkwardly linger and wasn't push or overbearing. Bought from the store instead of online after liking the experience

17. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Barnstaple-Logo

Antwort von GO Outdoors - Barnstaple

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Kacey really helpful

Kacey really helpful

18. Juli 2026
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Antwort von GO Outdoors - Barnstaple

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Kevin was fantastic help and gave…

Kevin was fantastic help and gave honest and good advice and young lady on till was very helpful and I got membership

18. Juli 2026
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Antwort von GO Outdoors - Barnstaple

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

for a very helpful and knowledgeable…

for a very helpful and knowledgeable from kevin

18. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Barnstaple-Logo

Antwort von GO Outdoors - Barnstaple

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Very helpful…

Callum was very helpful with sorting out my discount after initially missed...

16. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Barnstaple-Logo

Antwort von GO Outdoors - Barnstaple

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Went looking for a daypack for my wife

Went looking for a daypack for my wife. Decent range, good prices when Membership discount included, and helpful staff - Jeremy was great.

14. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Barnstaple-Logo

Antwort von GO Outdoors - Barnstaple

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Kevin was a great help to us today

Kevin was a great help to us today, we bought some fantastic gear and he was personable and we didn’t feel rushed or pressured. A great sales man

11. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Barnstaple-Logo

Antwort von GO Outdoors - Barnstaple

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Gabriel was super helpful and patient…

Gabriel was super helpful and patient when I was trying to find some new hiking trainers, I really appreciated his help!

4. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Barnstaple-Logo

Antwort von GO Outdoors - Barnstaple

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Order Delayes but Resolved

Our order was delayed by a day, not a problem with the young girl and gentleman working at 14:30 on Saturday 4th July. They both made our experience much better, even with the gentleman helping us refund our order and purchase a different one! We agreed that the staff at Barnstable Go Outdoors are amazing and super friendly!!

4. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Barnstaple-Logo

Antwort von GO Outdoors - Barnstaple

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Bewertet mit 4 von 5 Sternen

Ordered an item online to collect …

Ordered an item online to collect at the store.
Went to collect 45mins later, travel time.
Only to be told that the had not arrived yet 🤔. There was a basket full of them by the entrance, questioned the response, them told the paperwork wasn't ready.
Had order details on my phone, then told they had no proof of payment, showed bank account as payment proof.
Eventually allowed to leave with item.

15. Juni 2026
GO Outdoors - Barnstaple-Logo

Antwort von GO Outdoors - Barnstaple

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Kevin was amazing

Kevin was amazing. So helpful. Unfortunately they didn’t have the shelter we wanted, but he tracked one down in the Launceston store which we would have to drive past on our way to Cornwall camping. We can’t praise his customer service enough.
We would also like to say that other members of staff were lovely too, so helpful.

25. Juni 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Barnstaple-Logo

Antwort von GO Outdoors - Barnstaple

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Engaged and super helpful team

I arrived at around 7.15pm and was greeted immediately by a chap, possibly the eldest one. I then approached two staff who while engaged in their work, both stopped straight away and on asking about the walking shoes, one lad graciously deferred to the other and they were both affable. The lad with an unusual name gave me great guidance and insight into which boots were right for me. The lass at the till Casey I think was chatty and also very personable. I was engaged with every staff member and they all were happy in their roles.

26. Juni 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Barnstaple-Logo

Antwort von GO Outdoors - Barnstaple

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Kevin looked after us

Kevin looked after us. We wanted a new quality blow up mattress. We discussed the options. Kevin’s advice was essential. Good man

20. Juni 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Barnstaple-Logo

Antwort von GO Outdoors - Barnstaple

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Brilliant customer service from Kevin.

Kevin in the Barnstaple store was absolutely brilliant. He was so helpful and had lots of advice for us, as we were looking for a bigger tent and some more accessories for this years camping. We left the store with everything we needed and he was also very friendly and make it a happy experience for us all. Excellent customer service!

20. Juni 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Barnstaple-Logo

Antwort von GO Outdoors - Barnstaple

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

D of E

Went in the store with a list of stuff for my son and his D of E, Jeremy was very helpful and knowledgeable and answered all questions we had. thank you

17. Juni 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Barnstaple-Logo

Antwort von GO Outdoors - Barnstaple

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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