GO Outdoors - Bristol Bewertungen 

3 835
TrustScore 5 von 5

4,8

Tramway Road, Bath Road, BS4 3DS Bristol, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Item faulty when used for 1st time. Returned to store, unfortunately lost receipt but could locate purchase from membership card. No stock in store, staff unable to order it in for me as replacement,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We were welcomed to the store upon entering. We found a member of staff called Mark who went and above and beyond to make sure we were well informed about the product and showed us the different optio... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Went to go outdoors as I wanted help and advice about taking my disabled wife fishing, I was served by a very friendly and helpful gentleman called Andy who gave me time and patience advising me wha... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

What fantastic service we got from Mariam today int he Bristol shop. She assisted us with trying to find suitable shoes for my husband both in your shop and then when you didn’t have the correct si... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Campingausrüster
  2. Aktivbekleidungsgeschäft
  3. Fahrradgeschäft
  4. Kletterverein
  5. Reiterhof
  6. Laufsportgeschäft

Über GO Outdoors - Bristol

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Vom Unternehmen geschrieben

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktinformationen

  • Tramway Road, Bath Road, BS4 3DS, Bristol, Vereinigtes Königreich

  • 01174 280761

4,8

Hervorragend

TrustScore 5 von 5

3835 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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So nutzt dieses Unternehmen Trustpilot

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4,8

Alle Bewertungen

(3 835)

35 733 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Website said low stock

Website said low stock, placed order, it got cancelled. Then showed stock (not low stock) so ordered again. Refunded again as no stock. Warehouse needs to check stock and keep website up to date. Really annoyed.

16. August 2026
Bewertet mit 5 von 5 Sternen

Robin was extremely helpful

Robin was extremely helpful, knowledgeable and informative when we went to Go Outdoors to purchase a pair of sandels for me and walking boots for my husband.

29. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Bristol-Logo

Antwort von GO Outdoors - Bristol

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Mariam was awesome today!!

Mariam was awesome today!!! Thanks so much for you help :)

23. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Bristol-Logo

Antwort von GO Outdoors - Bristol

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 1 von 5 Sternen

They still haven’t gave me a refund I…

They still haven’t gave me a refund I took them back to the shop and they said I would receive an email and money back in my account in 3-5 days. Two weeks later still nothing. I will never shop there again. I have rang and they said within the next couple of days well that was 3 days ago and nothing

9. August 2026
Bewertet mit 5 von 5 Sternen

My order

Quick delivery. Nice products exactly what I was looking for and reasonable price

8. August 2026
GO Outdoors - Bristol-Logo

Antwort von GO Outdoors - Bristol

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

We were welcomed to the store upon…

We were welcomed to the store upon entering. We found a member of staff called Mark who went and above and beyond to make sure we were well informed about the product and showed us the different options available and what discounts the store currently had on offer.

21. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Bristol-Logo

Antwort von GO Outdoors - Bristol

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent service by “Mariam” at the Bristol Store

The service we received this morning in store by a young lady “Mariam” was first class. We were trying to buy some shoes. The size was not available, but she remembered that she had processed a product return earlier of the size required.

22. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Bristol-Logo

Antwort von GO Outdoors - Bristol

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great service in the Brislington store

Great service in the Brislington store. Woman who served me on the till was knowledgeable an kind really made me appreciate the in store experience. Transaction ID MDSJ8KLKO/ 74165

10. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Bristol-Logo

Antwort von GO Outdoors - Bristol

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 2 von 5 Sternen

Click & Collect

Staff member updated the system in store to show the item had been collected, when I hadn’t been to store. I had to waste quite an amount of time with head office and store (mainly really long queue times!) to get it resolved.
Lady who resolved in the end was very helpful, but I’d wasted almost an hour by that point.

8. August 2026
GO Outdoors - Bristol-Logo

Antwort von GO Outdoors - Bristol

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Went to go outdoors as I wanted help…

Went to go outdoors as I wanted help and advice about taking my disabled wife fishing, I was served by a very friendly and helpful gentleman called Andy who gave me time and patience advising me what I needed, where we could fish and how to get there.
We will need more fishing tackle and I will definitely return.

18. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Bristol-Logo

Antwort von GO Outdoors - Bristol

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 1 von 5 Sternen

Item faulty when used for 1st time

Item faulty when used for 1st time. Returned to store, unfortunately lost receipt but could locate purchase from membership card. No stock in store, staff unable to order it in for me as replacement, given gift card to buy when in stock but can't use it online to buy product so will have to keep going to the shop. Staff were dismissive and unhelpful. Have complained via customer services. Whole process really disappointing.

11. August 2026
GO Outdoors - Bristol-Logo

Antwort von GO Outdoors - Bristol

Thank you for your review.

We strive to provide great customer care at all times, and we are sorry that was not your experience on this occasion when visiting our store.

Currently Gift Cards cannot be accepted as a payment method online however, this is something that we are hoping to have available in the near future.

Our customer care team have reached out to you to dicuss this further, please check your direct inbox for our message arriving with you.

Kind regards
GO Outdoors Customer Care Team.

Bewertet mit 5 von 5 Sternen

Very helpful footwear assistance

Very helpful footwear assistance thank you Robin

18. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Bristol-Logo

Antwort von GO Outdoors - Bristol

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Mariam's service was excellent and the…

Mariam's service was excellent and the price I paid for quality products was great.

17. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Bristol-Logo

Antwort von GO Outdoors - Bristol

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Mariam served us while shopping for…

Mariam served us while shopping for hiking boots. She was so attentive and her advice was excellent, going above and beyond with tips to ward off blisters. Great and rare customer experience

16. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Bristol-Logo

Antwort von GO Outdoors - Bristol

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Bewertet mit 4 von 5 Sternen

Mariam was a super helpful shop…

Mariam was a super helpful shop assistant who gave me excellent service and advice.
My only disappointment was the limited range of boots… this is of course beyond Mariam’s control so if it was a review only for her it would be 5 stars

16. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Bristol-Logo

Antwort von GO Outdoors - Bristol

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Mariam

Busy, helping all, with good vibes despite end of day, rang and helped in all ways

16. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Bristol-Logo

Antwort von GO Outdoors - Bristol

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Mariam was great!

Mariam was great! She helped us find a pair of wellies and was super knowledgeable about the footwear section.

16. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Bristol-Logo

Antwort von GO Outdoors - Bristol

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Exemplary service: Mariam

Went to purchase a few small items and collect an order at the same time. Staff were genuinely helpful. Mariam, in particular, was extremely friendly and helpful. If only all interactions with staff at this store were as good as this. Mostly, I’d say they are, but there have been exceptions! So… full credit to Mariam, who made the whole experience straightforward and delightful. Thank you!

15. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Bristol-Logo

Antwort von GO Outdoors - Bristol

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

What fantastic service we got from…

What fantastic service we got from Mariam today int he Bristol shop. She assisted us with trying to find suitable shoes for my husband both in your shop and then when you didn’t have the correct size phoned to see if she could hold a pair at another branch.
We then bought shoes for myself and needed to renew our card and again Mariam was extremely helpful sorting out making sure the new card was working on his phone.
It made shopping on a very hot day a pleasant one.
Thankyou

15. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Bristol-Logo

Antwort von GO Outdoors - Bristol

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

I was served by Robin who was very…

I was served by Robin who was very knowledgeable and very patient. It made for a great experience

14. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Bristol-Logo

Antwort von GO Outdoors - Bristol

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

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