GO Outdoors - Coventry Bewertungen 

2 321
TrustScore 4.5 von 5

4,7

Canley Road, Canley, CV5 6RN Coventry, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent quality and wide range of products. Really good prices, often cheaper than online. Great customer service. The particular item I wanted is £5 online. In Go Outdoors it was 97p. My memb... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The store was easy to navigate and had great stock. Becky who was on checkout on the day was lovely and took the time to advise us on offers available on tent accessories and on the benefit of renewi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I visited GO Outdoors in Coventry, (my local store) in mid July. They hold a good selection of items and the staff are always excellent. Suzanne , the lady who regularly works in their footwear sec... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Everything we needed for our camping trip was readily available and we were served by Sarah who was very lovely and walked us through how much we would save if we were to become members. I shall be re... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Campingausrüster
  2. Aktivbekleidungsgeschäft
  3. Fahrradgeschäft
  4. Kletterverein
  5. Reiterhof
  6. Laufsportgeschäft

Über GO Outdoors - Coventry

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Vom Unternehmen geschrieben

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktinformationen

  • Canley Road, Canley, CV5 6RN, Coventry, Vereinigtes Königreich

  • 02476 933728

4,7

Hervorragend

TrustScore 4.5 von 5

2321 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,7

Alle Bewertungen

(2 321)

33 288 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Wide range & great prices

Excellent quality and wide range of products. Really good prices, often cheaper than online. Great customer service.
The particular item I wanted is £5 online. In Go Outdoors it was 97p. My membership card paid for itself almost in a single purchase.

29. Juli 2026
GO Outdoors - Coventry-Logo

Antwort von GO Outdoors - Coventry

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

The store was easy to navigate and had…

The store was easy to navigate and had great stock.
Becky who was on checkout on the day was lovely and took the time to advise us on offers available on tent accessories and on the benefit of renewing my membership on the spot. Good shop great service, will be back.

5. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Coventry-Logo

Antwort von GO Outdoors - Coventry

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

A great pair of hiking trainers at a fair price

I visited GO Outdoors in Coventry, (my local store) in mid July. They hold a good selection of items and the staff are always excellent. Suzanne , the lady who regularly works in their footwear section, is always very helpful and knowledgeable and I have made numerous purchases based on her advice and assistance, all have been good buys.
When I came to checkout my goods Sarah was also very helpful and efficient, sorting out membership and making the experience enjoyable whilst taking an active interest in me as a customer. It’s nice to be treated so well in a shop these days.

14. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Coventry-Logo

Antwort von GO Outdoors - Coventry

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 1 von 5 Sternen

No way of knowing size 49 availability

None of the sports shoes on display in the shop had the available size range next to it. The assitant told me that the only way to find out whether you had any in the shop to fit size 49 was to choose a shoe, go and look out the back, and so on for every shoe. I walked out.

21. Juli 2026
GO Outdoors - Coventry-Logo

Antwort von GO Outdoors - Coventry

Thank you for sharing your review about your recent in store experience.

It is disappointing to understand that the store was unable to assist you in finding the wanted size. We strive in providing the best customer care to our customers and it is truly upsetting to know that this has not been the case for yourself.

Your comments have been noted and will be raised to the relevant departments to ensure that improvements are made. We do hope you give GO Outdoors another chance so we can provide a better experience in the future.

Kind regards
GO Outdoors Customer Care Team.

Bewertet mit 5 von 5 Sternen

Great service

Great service . Good quality

20. Juli 2026
GO Outdoors - Coventry-Logo

Antwort von GO Outdoors - Coventry

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent service by Sarah 😊

Excellent service by Sarah 😊

2. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Coventry-Logo

Antwort von GO Outdoors - Coventry

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

They no longer sold what i needed but…

They no longer sold what i needed but helped is find an alternative place, customer service excellent, So friendly paid great attention to the dog who is the most important person in our house even offered to help my hubby with my mobility scooter.

1. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Coventry-Logo

Antwort von GO Outdoors - Coventry

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great to look at things in store

Having assumed I would need to just get things online, it was great to be able to come in, find what I needed and decide between different options. Team member Jack was really helpful with things I needed to try on and in offering information and advice to help me decide between different options.

31. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Coventry-Logo

Antwort von GO Outdoors - Coventry

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

First time at the store- loved it

This was my first time coming to the store and it got me excited for future camping trips.
My cashier, Sarah, was lovely and signed me up for the membership which was definitely worth it.

29. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Coventry-Logo

Antwort von GO Outdoors - Coventry

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Lovely staff

29. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Coventry-Logo

Antwort von GO Outdoors - Coventry

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Trousers

I ordered some trousers . It was a quick delivery.

21. Juli 2026
GO Outdoors - Coventry-Logo

Antwort von GO Outdoors - Coventry

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Everything we needed for our camping…

Everything we needed for our camping trip was readily available and we were served by Sarah who was very lovely and walked us through how much we would save if we were to become members. I shall be returning anytime I need some more camping gear

27. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Coventry-Logo

Antwort von GO Outdoors - Coventry

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Good, helpful informative advice

Needed to buy some good walking boots after experiencing toe pain in my existing boots. Excellent advice provided by Millie. She used the in store foot scanner which provided information about foot size including width and arch height and she then provided advice about the different boots on offer. This included information about the price variation and which style was better suited to my foot shape.Millie further explained about the waterproofing properties and how to retain this. Helpful patient informative and very knowledgeable about the products on sale. No pressure to buy more expensive boots. I felt reassured informed and assisted in my decision making.

26. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Coventry-Logo

Antwort von GO Outdoors - Coventry

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Sarah was extremely helpful today and…

Sarah was extremely helpful today and assisted me out to my car with some items. Lovely and nice lady

25. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Coventry-Logo

Antwort von GO Outdoors - Coventry

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

The member thing is a pain

The member thing is a pain. But they have good quality stuff, fairly priced, and decent staff. Not too many places left like it really.

24. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Coventry-Logo

Antwort von GO Outdoors - Coventry

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Went in looking for a cupboard and…

Went in looking for a cupboard and ideas and came out with a couple of great deals to help on our next camping trip, groundhog tent pegs 2 packs for £3 AND 8" plastic power pegs the same 2 for £3, 15 litre coolbag for the beach £8 and the original reason a4 shelf cupboard £29 staff were very helpful as well especially Sarah who checked us out also verified able to take our dog with us is lovely ☺️

23. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Coventry-Logo

Antwort von GO Outdoors - Coventry

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Online confusing for prices. In store, great service

Online buying is restricting with members prices only on one item? Was advised and was put right in store. Very helpful, friendly guy (028)
Thanks

23. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Coventry-Logo

Antwort von GO Outdoors - Coventry

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Visited today not sure just what's i…

Visited today not sure just what's i needed. Helped by Emily Sarah ? who brought a selection of choices. Advised on what was best and to join as it gave me a discount. Great service

14. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Coventry-Logo

Antwort von GO Outdoors - Coventry

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 4 von 5 Sternen

Hidden Membership Fees?

Found some shoes in the sale for £7 which had made my day. My experience was soured however, when I got to the till and gave all my membership details, to be told that my membership had expired, despite renewing only 1 month prior online, which I had email proof of. The man at the till said that he would renew my membership on the system without charging me, but then he added 1p onto the total balance of my purchase. When I asked what the 1p was for he said that he had to renew my membership but hadn’t charged me. So why was I charged 1p? I know it isn’t worth much but it is the principle of it. I paid my £5 online to renew, only to be told that I had to pay again in the shop.

12. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Coventry-Logo

Antwort von GO Outdoors - Coventry

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Laura gave amazing advice and…

Laura gave amazing advice and assistance to help us find the perfect shoe. Her patience and kindness led to a successful trip to go outdoors! Thank you Laura

6. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Coventry-Logo

Antwort von GO Outdoors - Coventry

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

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