Went into the store in search of a smart watch. Shauni and Andrew worked well together to locate what I was looking for. They then talked me through what the product could do to ensure it met my re... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Amazing service from GO Outdoors Erdington! Siobhan was absolutely incredible — so kind, lovely, friendly and genuinely helpful. She took the time to listen to exactly what I needed for my camping t... Mehr ansehen
Unternehmen hat geantwortet
I was preparing to climb Killi and being a first time hiker I had to get all the gear. Noah and Millie were fantastic, really supported me to get me what I needed and advised how to layer up. Noah, in... Mehr ansehen
Unternehmen hat geantwortet
We had a really positive experience at Go Outdoors in Erdington, especially thanks to Connor. We were purchasing our first tent and had lots of questions, but Connor was incredibly helpful, pat... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Campingausrüster
- auch in
- Aktivbekleidungsgeschäft
- Fahrradgeschäft
- Kletterverein
- Laufsportgeschäft
- Reiterhof
Über GO Outdoors - Erdington
Vom Unternehmen geschrieben
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Vom Unternehmen geschrieben
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktinformationen
Ravenside Retail Park, Kingsbury, B24 9QB, Erdington, Vereinigtes Königreich
- 01213 123719
4,8
Hervorragend
2834 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Brought some new boots and a jacket…
Brought some new boots and a jacket from. Casey very professional and welcoming to the store , great team! thanks again
22. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Erdington
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Very helpful staff
9. Oktober 2026
Antwort von GO Outdoors - Erdington
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Shauni
Shauni, gave great customer service , lovely pleasant assistant, wish they were all like this
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Erdington
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
The staff was amazing very…
The staff was amazing very knowledgeable i had Sophie help me out from start to finish with things I didn't understand and she made me feel confident in my purchases so great team
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Erdington
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Antwort von GO Outdoors - Erdington
We are disappointed to learn that the fishing pole received was not fit for purpose.
In order for us to look into this further we have contacted you for further information regarding this issue. Please check your inbox for our message.
We appreciate you bringing this to our attention and look forward to providing a resolution once we have received your response.
Kind regards,
GO Outdoors Customer Care Team
Great store
Conor helped me massively with buying my camping stove, great store with helpful friendly staff
17. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Erdington
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Went into the store in search of a…
Went into the store in search of a smart watch. Shauni and Andrew worked well together to locate what I was looking for. They then talked me through what the product could do to ensure it met my requirements.
Shauni and Andrew also answered all my questions thoroughly and were very professional throughout their dealings with me.
To summarise, Shauni and Andrew were a credit to Go Outdoors and I will certainly be using the store again in the future
Duncan Gore
13. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Erdington
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Friendly staff
Friendly staff
Excellent customer service
I had to return a purchase
The receipt had been lost
Even so the transaction was traced and a refund was made immediately.
Thank you❣️
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Erdington
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great quality as usual and arrived in…
Great quality as usual and arrived in no time at all
16. September 2026
Antwort von GO Outdoors - Erdington
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Good customer service.
14. September 2026
Antwort von GO Outdoors - Erdington
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Sophie was incredible
Sophie was incredible, very knowledgeable and great customer service.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Erdington
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Positive visit, really helpful staff!
We had a really positive experience at Go Outdoors in Erdington, especially thanks to Connor.
We were purchasing our first tent and had lots of questions, but Connor was incredibly helpful, patient and knowledgeable. He took the time to answer everything we asked and made the whole experience feel really easy and reassuring.
He even went above and beyond by helping us carry the tent out to the car, which we really appreciated!
A big thank you to Connor for his excellent customer service. He is a real credit to the store and made our first tent purchase a lovely experience. 😊
27. September 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Erdington
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
I wish there was more staff like Katie…
I wish there was more staff like Katie made my life easy and she was happy and helpful went out of her way to makesure I was happy perfect all round shes amazing
12. September 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Erdington
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Polite
Polite, helpful staff. Girl on the till reminded us to register for guarantee on Tilly hat.
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Erdington
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent customer service- Andrew was…
Excellent customer service- Andrew was super helpful and found me the perfect walking boots at a competitive price
13. September 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Erdington
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Great customer service
Really easy and comfortable experience trying shoes on. Supported by friendly staff of Connor and Ben and they helped the process completely.
19. September 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Erdington
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Casey
Casey, one of the new starters was fantastic in helping me find all I needed,she stayed with me after her shift finished and insured I was happy with my purchase. Will be back.
19. September 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Erdington
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
I was preparing to climb Killi and…
I was preparing to climb Killi and being a first time hiker I had to get all the gear. Noah and Millie were fantastic, really supported me to get me what I needed and advised how to layer up. Noah, in particular had the expert knowledge and was so patient in helping me buy what I needed for such a big adventure, and made sure I was comfortable as it was quite a big purchase in total. As I’m vegan and will not buy down or leather etc he took so much care to find me all the stuff I could buy looking at the material of each item. So professional, knowledgable and friendly. Thanks Noah!
13. September 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Erdington
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Emma from Go outdoors Erdinton…
Emma from Go outdoors Erdinton Birmingham is an absolute credit to Go outdoors. She was knowledgeable in the query I had and solved it straight away. The store is amazing and the staff there are so nice and helpful. The staff and management at Erdinton are above and beyond. Well done to you all. Kind Regards. Mr TAA.
12. September 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Erdington
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Was very good service thanks to Siobhan
Was very good service thanks to Siobhan
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Erdington
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.