GO Outdoors - Gloucester Bewertungen 

2 375
TrustScore 5 von 5

4,8

98 - 108 Barton Street, GL1 4DZ Gloucester, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

After calling the store to check stock, Evan very kindly offered to put a tent and the extras by for us. Decided to head over before closing this evening to collect asap. Served by Evan and Kia t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Visited the Gloucester store for some sandals for my partner. We waited a while but then a young man came along asked him for a size 11 in the pair my partner had chosen he kindly got them, gave us th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I popped into the Gloucester store and received outstanding service from Andrea right from the start. I was worried about doing a like-for-like exchange without a receipt, expecting it to be a bit o... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Had exactly what I went for, but I really dislike the pricing structure: a 33% saving if I signed up as a ‘member’. First time in GoOutdoors for ten years and this is the reason! I could have saved... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Campingausrüster
  2. Aktivbekleidungsgeschäft
  3. Fahrradgeschäft
  4. Kletterverein
  5. Reiterhof
  6. Laufsportgeschäft

Über GO Outdoors - Gloucester

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Vom Unternehmen geschrieben

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktinformationen

  • 98 - 108 Barton Street, GL1 4DZ, Gloucester, Vereinigtes Königreich

  • 01452 229827

4,8

Hervorragend

TrustScore 5 von 5

2375 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,8

Alle Bewertungen

(2 375)

35 367 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Always a pleasure to shop there

Always a pleasure to shop there. Great choice of goods and quality.Staff were friendly and knew what they were talking about. Will be back soon.

23. Mai 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Gloucester-Logo

Antwort von GO Outdoors - Gloucester

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 2 von 5 Sternen

Went into the store to pay for a MTB I…

Went into the store to pay for a MTB I had reserved on 30.5.26 couldn't take it there and then as would not fit in my car Advised I would be back the next day today got there only to be told no bike technician in so couldn't collect the bike as the technician only works Monday to Friday. Fuming

24. Mai 2026
GO Outdoors - Gloucester-Logo

Antwort von GO Outdoors - Gloucester

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Thank you Nia for your great customer…

Thank you Nia for your great customer service today in Gloucester Go Outdoors.

31. Mai 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Gloucester-Logo

Antwort von GO Outdoors - Gloucester

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Professional Checkout

The girl on the checkout (Kia) was very helpful. She price checked my query and was very professional.

26. Mai 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Gloucester-Logo

Antwort von GO Outdoors - Gloucester

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Bewertet mit 1 von 5 Sternen

Went in got five items payed full…

Went in got five items payed full pricehanded off discount card it said i had saved money but infact i never saved a penny allso was not told about saveing off web site tried to ring store no one can pick up phone total 3 quarters off an hour not happy at all had to drive back up 30 miles just to sort it out

21. Mai 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Gloucester-Logo

Antwort von GO Outdoors - Gloucester

Thank you for bringing this to our attention. We’re really sorry to hear about your experience and can completely understand how frustrating this must have been, especially after making a second trip to store and having difficulty getting through by phone.

This isn’t the level of service we aim to provide, and we’d like the opportunity to look into this for you,

We have reached out to you via Trustpilot to request further contact details so we can investigate this with the store and ensure improvements are made where required.

We appreciate you taking the time to share your feedback and hope to speak with you soon.

Kind regards,
GO Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Friendly, helpful service

Friendly helpful and knowledgeable service from Jack and George. Good knowledge on the gas stoves helped me make my purchase

20. Mai 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Gloucester-Logo

Antwort von GO Outdoors - Gloucester

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Tim from the bike department was…

Tim from the bike department was absolutely amazing. In helping check the set up and make some tweaks to my son’s birthday bike! I really can’t recommend him enough. Thank you! We will be back for our service soon

19. Mai 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Gloucester-Logo

Antwort von GO Outdoors - Gloucester

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Helpful Kia

Kia was very helpful assisting us to become members and we will be back. Quitecsatisfied with our purchases.

16. Mai 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Gloucester-Logo

Antwort von GO Outdoors - Gloucester

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

George was extremely helpful with his…

George was extremely helpful with his advice and sizing assistance when looking at a new lightweight hiking shoe. Patiently fetching 2 sizes in each choice for me to try and check on the sloped profile.
Kia was really helpful at the checkout.

16. Mai 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Gloucester-Logo

Antwort von GO Outdoors - Gloucester

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Fantastic customer service from Kia and…

Fantastic customer service from Kia and George. Highlight of our day!

16. Mai 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Gloucester-Logo

Antwort von GO Outdoors - Gloucester

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

10/10

Everyone went above and beyond to help, Patrick on the tills was very friendly. 10/10 experience

13. Mai 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Gloucester-Logo

Antwort von GO Outdoors - Gloucester

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Got everything we needed and some…

Got everything we needed and some helpful advice, Kia was on the till, her customer service was excellent and she was super friendly and knowledgeable. Thank you

12. Mai 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Gloucester-Logo

Antwort von GO Outdoors - Gloucester

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Go see George!

We had such a fantastic experience today at GO Outdoors thanks to George. He was absolutely amazing from start to finish. So knowledgeable, friendly, approachable and genuinely passionate about helping customers.

My husband and I were looking for new walking boots and honestly couldn’t have chosen the right ones without his help. George really knew his stuff, took the time to listen to what we needed, explained everything clearly and made us both feel very welcome and comfortable throughout.

Customer service like this is hard to find these days and George is a real credit to the store. Thank you again for all your help — we left feeling confident, well looked after and very excited for our upcoming trips!

10. Mai 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Gloucester-Logo

Antwort von GO Outdoors - Gloucester

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent experience!

We were served by Kia who was on the checkouts by herself, with quite a queue to get through. She was calm and very kind to everyone, making friendly chat as she went along whilst still getting through the queue efficiently. She put a smile on our faces before we left, thank you for brightening our morning!

9. Mai 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Gloucester-Logo

Antwort von GO Outdoors - Gloucester

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

I was in quite the rush

I was in quite the rush, a train to catch and needed camping supplies. I was served by a staff member Kadi, who was efficient, diligent and calm. Not having time to walk through the whole shop searching for 'this and that' Kadi seemed aware of what go out doors has and where in the shop to locate the item. And then even offering to get the item. I hope a managerial role is on the horizon for Kadi.

5. Mai 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Gloucester-Logo

Antwort von GO Outdoors - Gloucester

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Thanks Tom :)

Tom was super helpful today - he knew exactly what I needed and how to help me choose the right product based on my specific trip. He even helped me carry the items to the till as I was struggling alone!

5. Mai 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Gloucester-Logo

Antwort von GO Outdoors - Gloucester

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Kia was serving us today

Kia was serving us today , she was very friendly , professional and helpful .

2. Mai 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Gloucester-Logo

Antwort von GO Outdoors - Gloucester

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Till operator Kia was very friendly and…

Till operator Kia was very friendly and professional, pulled out a student discount that I didn’t even know was valid for go outdoors.

30. April 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Gloucester-Logo

Antwort von GO Outdoors - Gloucester

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Shout out to Tom and Ryan

Tom was patient and helpful. He listened intently to my issue and did everything he could to help me choose what I needed. Although he admitted that camping stoves weren’t his ‘department’ he helped as much as he could and then called Ryan to clarify a few things. Last week I was miss sold a stove which was not compatible with the gas bottle I already had, so I really needed someone who listened to the problem and was careful and precise with their advice.
So thank you to Tom and thank you to Ryan!!!

27. April 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Gloucester-Logo

Antwort von GO Outdoors - Gloucester

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Nia was such a welcoming young lady

Nia was such a welcoming young lady, she told me about the members card which allowed me to save a lot of money. she was a great help today and treated with the most utter respect. give this girl a raise!!!!!!

25. April 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Gloucester-Logo

Antwort von GO Outdoors - Gloucester

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

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