GO Outdoors - Ipswich Bewertungen 

2 206
TrustScore 5 von 5

4,8

Anglian Retail Park, IP1 5QP Ipswich, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My Husband went to find a member of staff to talk to us about the tents and other items we wanted for our first camping experience, he was a very helpful even got us a trolley to load our equipment on... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Always great service. They’re keeping the store much cleaner and organised than before. Just check your receipts as I got charged for 3 items when I only took 2. An honest mistake I’m sure but now I’m... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Matt was excellent and informative as we checked out, he made sure we knew all the tips and tricks to camping and that we were happy with all our purchases. he throughly explained any returns if we ne... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

The guy who served me on the till was great, very friendly and helpful. I forgot my blue light card until I had paid but he happily refunded the additional discount for me. Unfortunately the other sta... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Campingausrüster
  2. Aktivbekleidungsgeschäft
  3. Fahrradgeschäft
  4. Kletterverein
  5. Reiterhof
  6. Laufsportgeschäft

Über GO Outdoors - Ipswich

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Vom Unternehmen geschrieben

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktinformationen

  • Anglian Retail Park, IP1 5QP, Ipswich, Vereinigtes Königreich

  • 01473 794506

4,8

Hervorragend

TrustScore 5 von 5

2206 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,8

Alle Bewertungen

(2 206)

32 571 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Excellent customer services from Matt

Excellent customer services from Matt. Always a delight and super helpful at the checkouts!

31. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Ipswich-Logo

Antwort von GO Outdoors - Ipswich

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Best Outdoor and camping shop I know

I've been shopping with Go Outdoors for 4 years now, and have never been disappointed with any purchase, I renew my membership yearly to take advantage of the fantastic deals they have on offer regularly for members.

23. Juli 2026
GO Outdoors - Ipswich-Logo

Antwort von GO Outdoors - Ipswich

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 4 von 5 Sternen

Ipswich Go Outdoors Experience

Denise was most helpful and professional.

28. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Ipswich-Logo

Antwort von GO Outdoors - Ipswich

Thanks for the great review.

Hopefully this 4 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

10/10

Matt was excellent and informative as we checked out, he made sure we knew all the tips and tricks to camping and that we were happy with all our purchases. he throughly explained any returns if we needed and was amazing. 10/10 recommendation

28. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Ipswich-Logo

Antwort von GO Outdoors - Ipswich

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great customer service

We went to the Ipswich store today to buy a tent. We’re not seasoned campers and asked for some help. We were really lucky to be helped by Emma who was very helpful, knowledgeable and friendly. After choosing our tent we were directed to the till and we were served by the also very friendly and cheerful Laura. Great customer service like this is not always easy to find, thank you!

27. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Ipswich-Logo

Antwort von GO Outdoors - Ipswich

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

My Husband went to find a member of…

My Husband went to find a member of staff to talk to us about the tents and other items we wanted for our first camping experience, he was a very helpful even got us a trolley to load our equipment on to. then he took our trolley to the tills.We also had a helpful cashier on the till and another memeber of staff taking our trolley to our car and loading our car with the items we bought.The staff names were Dan, Laura and MAx

27. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Ipswich-Logo

Antwort von GO Outdoors - Ipswich

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great service

Great service with my click and collect order - really helpful and nothing was too much trouble. And they were really helpful with items that were out of stock on my order and ensuring I got what I needed so thanks Matt, Katie and Laura. I really appreciate it.

27. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Ipswich-Logo

Antwort von GO Outdoors - Ipswich

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

We had a good customer experience

We had a good customer experience. The customer service from the staff was great.
Matt on the till was super helpful.

22. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Ipswich-Logo

Antwort von GO Outdoors - Ipswich

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

At last an online order without no cancellations!

At last Go Outdoors were able to complete an online order without any cancellations.
Things are looking up.
Even Matt on the checkout commented on it.
Great service in store once again with a personal touch. Can’t fault the local staff who are always so helpful and friendly…Thank you

15. Juli 2026
GO Outdoors - Ipswich-Logo

Antwort von GO Outdoors - Ipswich

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

wonderful experience with Matt

Matt was so amazing. He was extremely friendly, funny, and insanely helpful, going above and beyond in helping us get our go outdoors membership set up again for our new address, and providing us with a new big go outdoors card as we had lost ours a while back. A true asset to the team

21. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Ipswich-Logo

Antwort von GO Outdoors - Ipswich

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Good range of the things we needed and…

Good range of the things we needed and good range of prices. Celeste was very helpful getting us the different boots we wanted to try on and making sure we were happy with the fit before buying.

22. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Ipswich-Logo

Antwort von GO Outdoors - Ipswich

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Lovely store

Lovely store, well stocked and organised. Matt was very helpful at the till.

21. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Ipswich-Logo

Antwort von GO Outdoors - Ipswich

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Bewertet mit 3 von 5 Sternen

Check your receipts

Always great service. They’re keeping the store much cleaner and organised than before. Just check your receipts as I got charged for 3 items when I only took 2. An honest mistake I’m sure but now I’m £14 out of pocket.

19. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Ipswich-Logo

Antwort von GO Outdoors - Ipswich

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Matt at Ipswich was brilliant

Matt at Ipswich was brilliant. So patient and extremely helpful. Thank you.

19. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Ipswich-Logo

Antwort von GO Outdoors - Ipswich

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Belle and Dani took much care and…

Belle and Dani took much care and effort trying to get me the very best supporting shoes for my trip to Iceland. They asked excellent questions and gave me so much information and very useful feedback. I always go to this store and am thrilled with Dani. This time young Belle amazed me with her skills knowledge and professionalism. I will be back!! Diane

17. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Ipswich-Logo

Antwort von GO Outdoors - Ipswich

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Denise was very helpful and assisted my…

Denise was very helpful and assisted my son to take the time to choose the right walking shoes

14. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Ipswich-Logo

Antwort von GO Outdoors - Ipswich

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Patient and helpful staff

Patient and helpful staff. Denise in the footwear department and the lady on the checkout. Assistant 4/16.
We will definitely visit again.

14. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Ipswich-Logo

Antwort von GO Outdoors - Ipswich

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

As always great stock choice (shoes)…

As always great stock choice (shoes) lovely service and very helpful . Served by Denise and Nicole who were very polite and friendly.

7. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Ipswich-Logo

Antwort von GO Outdoors - Ipswich

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great Assistants

Second visit to this store in a month. Both Celeste and Jackie were very helpful and knowledgeable about the products. They didn’t try to sell me the most expensive item and gave me the time to choose what was best for me. Friendly and chatty ladies, who are both a great asset to the store. I purchased on both occasions.

11. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Ipswich-Logo

Antwort von GO Outdoors - Ipswich

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Quick and easy to use

Quick and easy to use, very clear communication with staff, order ready after few minutes, 100% recommended

5. Juli 2026
GO Outdoors - Ipswich-Logo

Antwort von GO Outdoors - Ipswich

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

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