GO Outdoors - Kidderminster Bewertungen 

Visited shop looking for long distance walking shoes. Served by Angie, very helpful and knowledgeable.

On Saturday 20th June, I visited the Kidderminster store. I have recently upgraded all of our camping items and had some final bits to purchase. This is my nearest store.
The store itself is very spacious; however, it is in need of a massive update! The car park has more holes in it than a slice of Emmental cheese, and the store itself inside smells like the bottom of a wet rabbit hutch. The carpet was saturated from heavy rainfall — so wet, in fact, that the bottom of my linen trousers were sodden by the time I left the store.
The staff were helpful as always; however, due to the pungent smell, I did not stick around long enough to get all of the items I went in for, mainly because I was fearing breathing in some type of airborne bacterial fungus!!!
I actually wanted some items of clothing also, but didn't want to purchase clothes that had been under a clearly rotten roof!
Such a shame for customers to experience, and an even bigger shame for the wonderful (in my experience) staff to have to suffer. If the shop front is in this state, I can only imagine what a hovel it must be out the back.

The staff and their customer service I would rate 5 stars, and the product range also deserves 5 stars. However, the current state of the store unfortunately brings the overall rating down personally.

Great advice, great range and great value!

Just popped in to buy a back pack for my son I'd seen online. Andrea was SO helpful. She taught us how to ensure it fitted correctly by adjusting it perfectly to my son's height. Thank you Andrea.

I popped to the kiddy branch today solely for a couple of t-shirts for fathers day.
Upon entering the store I was greeted with familiarity by Andrea who has dealt with us on numerous occasions as we are frequent visitors!
I went to turn right to find the entire mens section roped off due to yesterday's flood.
I looked at Andrea in complete horror and asked kindly if I could just grab 2 t-shirts. She said unfortunately not then proceeded to head under the barrier to start personal shopping for me which I found highly amusing!!
After some deliberating and back and forth (on Andrea's part) we selected 2! She was then very accommodating when I said I needed a quick dry t-shirt for my father in law!!!
She trotted off on a mission and picked one better than what I would have done!!
If on your next team meeting you get to read these out then please do.
We find all staff at the kiddy branch informative and helpful always however Andrea nails it every time! Her enthusiasm and passion for the job is infectious! She always makes time to ask my son about his fishing and daughter about her horse riding.
A true breath of fresh air!
Thank you for all help today Andrea....you saved Father's day!

Always friendly and super helpful staff!
Today, i arrived at the store to find it closed due to flooding from a burst pipe. I had only wanted to nip in and purchase an inflatable camping pillow. We live 16 miles away so not keen on having to come back tomorrow, I knocked on the door and explained what I needed. After 5 minutes, a member of staff had kindly waded through the flooded ground floor to fetch my pillow! Thank you!

Very friendly and helpful staff. Special mention to Charlotte on the till for her professional and courteous manner.

Went to purchase some camping equipment and was helped by Andrea who was so helpful, knowledgeable, friendly and jolly. She gave good advice of equipment i needed and I ended up buying more than I intended. Great service and will definitely be back.

Once in the store, my experience was really good. Angie was exceptionally helpful & made my choice of new walking boots so easy.
However, outside of the store, the potholes in the car park are terrible & need fixing asap

Amy and Charlotte were both very useful when choosing new walking boots.

We went in looking for a few different things: boots, poles and some clothes for hiking. Karen was extremely knowledgeable, helpful and patient as we tried on five different pairs of boots and answered all of our questions. Thank you very much.

Purchased some walking boots.
The lady that helped us (AMY) was very helpful and informative. Told us pros and cons with boots i tried on.
I didn't want to try loads of boots on because I thought it would be a pain, with her fetching 2 sizes in every boot.
Amy said il get every boot out from stock, so that you have the correct pair.

Amy was very helpful in finding me the right boots. She listened carefully to my needs and the type of walking I would be doing. We discussed properties of each style.
She was very patient with me.

Dave R in the fishing section was very helpful 👍

Angie was very helpful when myself and my partner went to purchase some new walking boots. Very pleased with them 🙂

Was served by Andrea when we went into the shop on Tuesday afternoon. We had the kids with us and we were looking for sleeping bags and roll up mats for the kids forthcoming cub camp. Andrea was super helpful. She allowed the kids to try out the sleeping bags they liked most of all and she taught the kids how to inflate and deflate the sleeping mats and how to pack them away after use - all very useful as the kids will have to do this on their own at cub camp. Five star service from Andrea. Our kids are even more excited now for cub camp. Thank you!

Great shop and the staff are very friendly. Andrea was so knowledgeable and helpful making sure we had everything we needed

Went to go outdoors to buy some clipper blades . Unsure of what size to buy and Amy helped us out with lots of information. We then went on to buy the bigger set .. thanks so much for her help

I was served by Dave.E
Who was very helpful and patient with any of the questions and asks I had of him whilst buying a backpack, hiking poles and then hiking shoes. Considering I was there close until closing time, Dave did not make me feel rushed and was a good bloke.
Cheers