GO Outdoors - Stoke Bewertungen 

4 724
TrustScore 5 von 5

4,9

Festival Park, Pavilion Drive, ST1 5SJ Stoke-on-Trent, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent store and, at this time of the year, loads of great bargains. Staff were extremely friendly, polite & helpful. I was served by “Rory” who gave me great advice on the items I purchase... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Spoke with James who was exceptional in his manner and went above and beyond with customer service ensuring I was entirely happy. Polite and curteous and could not do enough to help. First class ser... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We went in store to spend a gift voucher we'd had for Christmas and managed to find everything we wanted, in stock and within budget. Tom served us at the till and he was such a nice lad, polite, happ... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Had no confirmation that my order was waiting to be collected and part of the order was missing Staff in the store couldn’t sort it out I had to email customer service and still not had a response. B... Mehr ansehen


Unternehmensdetails

  1. Campingausrüster
  2. Aktivbekleidungsgeschäft
  3. Fahrradgeschäft
  4. Kletterverein
  5. Reiterhof
  6. Laufsportgeschäft

Über GO Outdoors - Stoke

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Vom Unternehmen geschrieben

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktinformationen

  • Festival Park, Pavilion Drive, ST1 5SJ, Stoke-on-Trent, Vereinigtes Königreich

  • 01782 307800

4,9

Hervorragend

TrustScore 5 von 5

4724 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,9

Alle Bewertungen

(4 724)

35 367 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

We went in store to spend a gift voucher

We went in store to spend a gift voucher we'd had for Christmas and managed to find everything we wanted, in stock and within budget. Tom served us at the till and he was such a nice lad, polite, happy and chatted away to us. At one point he got stuck trying to open a security tag and his colleague Jo came along to help and sorted it straight away - teamwork!! Staff and store make Stoke Go outdoors the best experience !!

23. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Tom Customer service

Tom served us today after purchasing some fishing equipment and he was very polite and smiley throughout our experience. His customer service was faultless. Thanks, Tom. We also received help and guidance upstairs while searching for accessories and again, great service.

30. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Tom was very nice and helpful

Tom was very nice and helpful, providing all the information I needed about the membership and registration process. Thanks, Tom! The staff are always very friendly and helpful!

30. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Fab team member

Visited store again today. Had great advice from Imogen on rucksacks for my daughter. Really knowledgeable and friendly and took time with my daughter. Brilliant experience. Some fab young staff in store.

29. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 4 von 5 Sternen

Great experience today at the Stoke…

Great experience today at the Stoke store. Niamh & Ellie were very helpful to me. Also, Millie at the till was very helpful & professional.

29. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Thanks for the great review.

Hopefully this 4 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Amazing store!

Amazing store! A special mention to Jess, Hayley and Millie who helped me with my purchases for this weekend. Thanks girls!

29. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

New tent fault!

We had bought a new tent a few days ago! Unfortunately there was a problem with one broken piece of the tent. I explained to Katie on the Door who was very welcoming. She arranged for Joel from the tent department who cheerfully met us at the top of the stairs, gave us a replacement part and good advice. On the way back down we were again impressed by Katie who was diplomatically dealing with one of the hang around characters who was loudly objecting to being asked to leave the premises! After seeing her doing a security guard’s job, we left after spending a little more money in your store!
Alan & Jacqui

28. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Theresa was so helpful & lovely!

Came in looking for some new hiking boots and Theresa was she was absolutely wonderful! She was the only one working the section and it was rammed when we got there but she was super friendly and gave some great advice and tips for picking the perfect boot for me!! Thank you :) Princess

28. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Friendly helpful service throughout the…

Friendly helpful service throughout the store today whilst purchasing walking shoes.
Special mention to the till operator Rory
Service with a smile and helped us to use all our available discounts

28. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

festival park branch there works a lady…

festival park branch there works a lady in shoe department called Theresa.I’ve bought many shoes off this lady and can honestly say she is extemporary in her job.I hope she is treated and rewarded well for her outstanding customer service

28. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Katie D was extremely helpful

Katie D was extremely helpful. I couldn’t have asked for better service. She went above and beyond to help me, and I really appreciated her assistance. Excellent service!

28. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Kind Service

Very kind, humorous and helpful :)

28. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great customer service from Rory!

Great customer service from Rory!

27. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

waterproof 3/4 coat

Got a great deal on a waterproof 3/4 coat for work. Loads of choice. Nice chap Tom on the till served us.

27. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent selection of outdoor clothes…

Excellent selection of outdoor clothes and equipment. Good service, very helpful. One of the assistants was very pleasant and helpful, Tom .

27. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Went in to buy some walking boots for…

Went in to buy some walking boots for son . Staff were very efficient and Tom was very helpful and friendly at the tills

27. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Theresa was sound and very helpful

27. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Really good selection and the staff are…

Really good selection and the staff are good vibes and really helpful, shout out to Theresa! She really helped me and I probably would’ve had swollen feet by the end of my camping trip if she hadn’t had helped.

27. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent staff & service

Absolutely fantastic experience today! Went in to get a waterproof coat for my son & from the moment we walked in the staff were friendly & very helpful.
Niamh & Tilly were exceptional! Fantastic service & a credit to the company

27. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Harry was brilliant- very helpful and…

Harry was brilliant- very helpful and friendly and professional- I left with everything I needed.

26. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

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