GO Outdoors - Sunderland Bewertungen 

2 047
•
TrustScore 5 von 5

4,8

Pallion Retail Park, SR4 6TY Sunderland, GB

•

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We were served by the assistant 'Karen' as my wife and I were looking for 'approach' type shoes for everyday wear. She was very attentive to us both and was very happy to find different shoes for... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent all round. Firstly, free trollies outside the front door. Served by 4 female staff members on my visit. All very polite and friendly and helpful as I needed to send my trolley up in the lift... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I recently returned an online purchase to the Pallion branch, the staff were very friendly and helpful and had everything sorted within minutes. Really first class customer service, the store is well... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Bought a pair of Merrell GTX walking shoes online. Brilliant shoes at a very good price. Collected from shop in only 3 days. Great service.

Unternehmen hat geantwortet


Unternehmensdetails

  1. Campingausrüster
  2. auch in
  3. Aktivbekleidungsgeschäft
  4. Fahrradgeschäft
  5. Kletterverein
  6. Laufsportgeschäft
  7. Reiterhof

Über GO Outdoors - Sunderland

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Vom Unternehmen geschrieben

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktinformationen

  • Pallion Retail Park, SR4 6TY, Sunderland, Vereinigtes Königreich

  • 03443 876770

4,8

Hervorragend

TrustScore 5 von 5

2047 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(2 047)

34 719 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Very knowledgeable and friendly service…

Very knowledgeable and friendly service from Sue today. She was also very efficient and helped make the shopping experience very enjoyable .

12. Jänner 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Sunderland-Logo

Antwort von GO Outdoors - Sunderland

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Drew was very helpful great attitude.

10. Jänner 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Sunderland-Logo

Antwort von GO Outdoors - Sunderland

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Awesome visit

Went into store today and it was very well stocked and the team super helpful. They have lots of enhanced security (tags, locks etc) however, the team are there in a heartbeat if you want to try it on or get into the fitting room.

Was served by Sue at the till who was super helpful and friendly - highly recommend the store and will be going back.

9. Jänner 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Sunderland-Logo

Antwort von GO Outdoors - Sunderland

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

I came in for an exchange and was met…

I came in for an exchange and was met with great customer service from Sue at the cash desk. She was very helpful and polite.

9. Jänner 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Sunderland-Logo

Antwort von GO Outdoors - Sunderland

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Boot purchase…

Went to Sunderland store to purchase walking boots. Assistant called Karen looked after me. She was extremely pleasant, helpful, polite and knowledgeable. Nothing was a problem for her, a huge asset to the company.

7. Jänner 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Sunderland-Logo

Antwort von GO Outdoors - Sunderland

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent Neil

Needed a new pair of walking boots and was served by Neil. Very polite and friendly, he took an interest in why I needed them and helped out making sure I was purchasing the correct footwear and pointed out all the benefits. Great customer service!

4. Jänner 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Sunderland-Logo

Antwort von GO Outdoors - Sunderland

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Walking Boots

We visited trying to kit out 2 adults and 2 kids with walking boots. Neil was really knowledgeable and helpful. An asset to Go Outdoors.

30. Dezember 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Sunderland-Logo

Antwort von GO Outdoors - Sunderland

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent service

Terri helped me in everyday. Phoned up about an item,she then went and found it and reserved it for me. When I arrived she remembered me and was ever so pleasant. Absolutely brilliant lady

23. Dezember 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Sunderland-Logo

Antwort von GO Outdoors - Sunderland

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Very helpful staff (sue) helped me with…

Very helpful staff (sue) helped me with membership queries
easy to find what I was looking for
Highly recommended

27. Dezember 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Sunderland-Logo

Antwort von GO Outdoors - Sunderland

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Sunderland branch

Visited the Sunderland branch and to say the service was good is an understatement, from looking for advice on clothing and aqua coats I was really surprised of the level of product information and knowledge which isn't normal in many other stores now , thank you Karen , Shauna and Maddie for a fantastic shopping experience

18. Dezember 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Sunderland-Logo

Antwort von GO Outdoors - Sunderland

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

I rang up to see if a coat was…

I rang up to see if a coat was available in there store as it was sold out everywhere else. The lovely staff set aside the coat for me and were so helpful. Amazing customer service and felt so homely and friendly. Go outdoors, your staff need a pay rise!

22. Dezember 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Sunderland-Logo

Antwort von GO Outdoors - Sunderland

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service, with a friendly advisor Sue, provided a lot of good knowledge around Rab and various other brands 👍

19. Dezember 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Sunderland-Logo

Antwort von GO Outdoors - Sunderland

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Sue and Shaun at very helpful at the…

Sue and Shaun at very helpful at the front of store to pick winter trousers and at the till ,very helpful and polite

18. Dezember 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Sunderland-Logo

Antwort von GO Outdoors - Sunderland

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Go outdoors pallion

Me and my brother Popped in today to grab a few things for the family for Christmas and was greeted at the door by Sue who was more then helpful with sizes and fitting etc definitely recommended P.S if the managers see this she deserves a pay rise 😉

12. Dezember 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Sunderland-Logo

Antwort von GO Outdoors - Sunderland

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Staff very friendley and more than…

Staff very friendley and more than helpful in my exchange of outdoor trousers. Sue went out of her way help me and save money as well. Thankyoy

12. Dezember 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Sunderland-Logo

Antwort von GO Outdoors - Sunderland

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great customer service

Telephoned the Sunderland store to see if they had a certain coat in and Sue found it and put it behind the till for me. She was so helpful and nothing was too much trouble. Thank you Sue for a great shopping experience in your store

11. Dezember 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Sunderland-Logo

Antwort von GO Outdoors - Sunderland

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Sue in Sunderland store

Sue served us at the till. She ordered a pair of boots that were out of stock in store. She was very helpful and pleasant. We often go to the store in Sunderland and all the staff are so good it’s a pleasure to shop in there.

11. Dezember 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Sunderland-Logo

Antwort von GO Outdoors - Sunderland

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great experience in store with expert…

Great experience in store with expert advice and support from Poppy. I’m new to buying outdoors products but she was very helpful!

7. Dezember 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Sunderland-Logo

Antwort von GO Outdoors - Sunderland

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Such helpful staff

Poppy was so knowledgeable and helped me find the perfect coat for a Christmas gift. She was very friendly and gave great customer service.

7. Dezember 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Sunderland-Logo

Antwort von GO Outdoors - Sunderland

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

I was looking at getting some hiking…

I was looking at getting some hiking boots and Karen kindly assisted me. Can I just say how brilliant she was. Super helpful, went back and forth multiple times to get me different sizes and didn’t once look like she was annoyed or fed up. Made me feel really comfortable. Give that woman a pay rise!

1. Dezember 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Sunderland-Logo

Antwort von GO Outdoors - Sunderland

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

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