GO Outdoors - York (Express) Bewertungen 

139
•
TrustScore 5 von 5

4,8

Market Street 4-6, YO1 8ST York, England, GB

•

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent, proactive service from Daniel and team. I had been searching for sometime for specific Meindl brand boots. I had all but given up, but finally found what I needed in this store. Couldn’t re... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Had such a good experience everyone was so helpful and found me my first pair of walking boots! Highly recommend!!

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I came to this store to buy extra dry bags but also in the faint hope someone there could fix my head torch (or I’d have to buy another one. Despite this meaning one less sale, Stu was quickly working... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Visited the express store again this weekend and as always the staff were incredible. I was struggling to find a good waterproof winter coat in other stores and although it seemed quite busy the staff... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Campingausrüster
  2. auch in
  3. Aktivbekleidungsgeschäft
  4. Fahrradgeschäft
  5. Kletterverein
  6. Laufsportgeschäft
  7. Reiterhof

Über GO Outdoors - York (Express)

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Vom Unternehmen geschrieben

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktinformationen

  • Market Street 4-6, YO1 8ST, York, England, Vereinigtes Königreich

4,8

Hervorragend

TrustScore 5 von 5

139 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,8

Alle Bewertungen

(139)

36 702 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Excellent personal service (and a…

Excellent personal service (and a really good chat) with Liam in the store today.

16. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - York (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Had such a good experience everyone was…

Had such a good experience everyone was so helpful and found me my first pair of walking boots! Highly recommend!!

15. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - York (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Good team

Good team, perfect service, kind staffs. Everything was quickly and nice. Thank you

28. September 2026
GO Outdoors - York (Express)-Logo

Antwort von GO Outdoors - York (Express)

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Daniel was extremely helpful in finding…

Daniel was extremely helpful in finding me the right coats and walking shoes for my needs. Wonderful service and pleasant team.

5. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - York (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent

Excellent, proactive service from Daniel and team. I had been searching for sometime for specific Meindl brand boots. I had all but given up, but finally found what I needed in this store. Couldn’t recommend York Go Outdoors enough. Colum

1. Oktober 2026
Bewertung ohne vorherige Einladung
GO Outdoors - York (Express)-Logo

Antwort von GO Outdoors - York (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Consigliatissimo

Negozio piccolo ma ricco di abbigliamento e scarpe da montagna di altissima qualità. Lo staff è stato incredibilmente gentile, accogliente e disponibile. Consigliatissimo se cercate prodotti eccellenti!

2. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - York (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Carol and Daniel were fun helpful and…

Carol and Daniel were fun helpful and responsive to my wife and I today. Recommended

1. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - York (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent service from Daniel and Emily

Daniel and Emily at the Express branch in York city centre were both knowledgeable and friendly. They gave good advice and helped me to decide on the right products for my requirements and budget.

18. September 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - York (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great shopping experience

Items required in stock. Customer service from Gail outstanding. Great shopping experience. Thank you.

7. September 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - York (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Emily at York (Express) Go Outdoors was…

Emily at York (Express) Go Outdoors was extremely helpful and very patient with me while choosing walking boots.
She really did put me at ease. Thank you

28. August 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - York (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Amazing helpful staff

Visited the express store again this weekend and as always the staff were incredible. I was struggling to find a good waterproof winter coat in other stores and although it seemed quite busy the staff didn't hesitate to help me find exactly what I needed. They explained all the different coats to me to find one that best suited my needs, even going into the back to bring out some extra sizes. An amazing experience, will definitely be coming again!

30. August 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - York (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Bewertet mit 2 von 5 Sternen

Ineffective communication.

The staff at the York store were difficult to commincate with. I went to collect some orders that I had placed online. I asked one assistant when enteres where to go for collections. She simply said anywhere and just stared. I asked if she could deal with the order, she then simply said yes and nothing more. I then brought up my order number and she was interested and just asked for my name and what the contents were. I said here is my order number but again, she wasn't jnterested and said that she wanted to know what I ordered so she could identify the packages. While waiting, another member of staff was behind the till plainly looking board scrolling on their phone while cuatomers were mulling around. She finally decided to serve someone with minimal communication and just stared at them. It seems effdctive communication in this store seems to be difficult for them. This is one srore I won't be rushing back to anytime soon.

30. August 2026
GO Outdoors - York (Express)-Logo

Antwort von GO Outdoors - York (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent service at the York branch of Go Outdoors

Go Outdoors in York was the third shop I'd tried to buy a pair of walking sandals. My husband and I had decided to look round York's shops on Bank Holiday Monday. As soon as we entered Go Outdoors, assistant Daniel greeted us and asked what we were looking for. He took no time to go upstairs and come back downstairs with the only pair of women's sandals they had left, which fortunately were my size! Daniel waited patiently while I tried the sandals on (I have "funny-shaped" feet) and walked around in them. He had informed me from the start of the reasonable sale price. I was very pleased to have at last found some suitable sandals, especially as most shops were running out of the type I wanted, especially in my size. The reduced price made me even happier. Daniel served me with courtesy, attention and good knowledge of the product.

31. August 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - York (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Emily is amazing

I spent nearly £300, Emily helped me with every step, if there was clothes I was after but not my size, she would go check the back which helped, I was able to use my Armed forces discount as well which saved me £129.

25. August 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - York (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Friendly service in York

Holly was really helpful, assisted with my shoe purchase, then didn’t mind searching for my membership.

2. August 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - York (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Firstly I will say we meant to send our…

Firstly I will say we meant to send our delivery to the big Go Outdoors outside York but the misses did not check properly before pressing click. However, the service i received when I went down was brilliant, I needed to make a change to the order and it was sorted in minutes, I did not have my go outdoors card, not an issue, found my details and updated the system. Overall a great experience.

29. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - York (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Love the staff here

Love the staff here, everyone is always so friendly and happy to help

3. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - York (Express)-Logo

Antwort von GO Outdoors - York (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great service!

Great service!! Helped me with in store offers and the benefits of becoming a member, left with everything I wanted and had a good friendly chat with the staff member too

13. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - York (Express)-Logo

Antwort von GO Outdoors - York (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Stu was amazing

Stu was amazing. I needed to get a pair of boots for my child with sensory issues and he was so patient. I will definitely be coming back.

9. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - York (Express)-Logo

Antwort von GO Outdoors - York (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Very helpful and friendly service from…

Very helpful and friendly service from supervisor Stu. Will definitely be returning :)

29. Juni 2026
Bewertung ohne vorherige Einladung
GO Outdoors - York (Express)-Logo

Antwort von GO Outdoors - York (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

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