"Appalling customer service. Bought a Voduz straightener here for £109 which is dangerously faulty and caused physical burns to my forehead. My friend suffered the exact same injuries from this model.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
How do i start.... Today i had to ring Gordons Chemist Head Office as we had sent a parcel to them in error worth £700.00. Peter who i spoke to went above & beyond for us He traced our parcel & c... Mehr ansehen
I was looking for a Joop fragrance and a search found this company selling it at half the price of Amazon. I hadn't heard of them before and was a little reluctant, but saw they had good Trustpilo... Mehr ansehen
All the staff are extremely helpful and friendly, always a smile. Very informative.
Unternehmensdetails
Vom Unternehmen geschrieben
Gordons Chemists are Northern Ireland's leading independent pharmacy chain. We serve thousands of patients and customers every day on the high street, from more than 60 pharmacies across Northern Ireland and Scotland. We hope that you're satisfied with the service that you've received from us. If something wasn't right, we'd like you to tell us about it, because that will allow us to rectify it - both for you, and for the customer who'll place an order with us tomorrow. And if we did something well, we'd be delighted to hear about that too. Not to give ourselves a pat on the back, but to make sure that we can keep on doing what we do well. Thanks for your time.
Kontaktinformationen
74 Scarva Road, BT32 3QD, Banbridge
- 02840 669000
- info@gordonsdirect.com
- www.gordonsdirect.com
4,0
Gut
6505 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 87 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
I would recommend Gordons Direct to any one
I found Gordons Direct via Google. I purchased some aftershave. The price was the best I could find and delivery was quick and well packed. Would defiantly use Gordons again and would not hesitate to recommend to any one.
24. Oktober 2025
Bewertung ohne vorherige Einladung
Gordon's answer to my review
If you read the reply from Gordon's to my review of 24th September, they state that I was in contact with their customer services dept,and actually spoke with them.
This is incorrect. It never happened.
I'm surprised and disappointed that Gordon's would actually do this.
Will be interesting to see how they explain this nonsense.
3. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Gordons Chemists
Dear Mr. Hodges
Please accept our apologies for any confusion caused. It was my understanding that a member of our senior management team had been in touch with you, and I apologise that I've gotten this wrong.
I'd be grateful if you could contact us via email, to provide us with your contact details. We'll then be able to reach out to you in person.
Apologies again for this confusion.
Peter | Gordons Chemists
Delivery still not arrived some 12 days…
Delivery still not arrived some 12 days later
29. September 2025
Bewertung ohne vorherige Einladung
Antwort von Gordons Chemists
Hi Rob
Many thanks for getting in touch. We're very sorry to learn that your order has not reached you, to date.
We'd be grateful if you could get in touch with our Customer Services team by emailing: info@gordonsdirect.com. We look forward to hearing from you.
Best wishes
Gordons Direct
100% Happy with my order and the…
100% Happy with my order and the delivery time frame. Would use this company again.
17. September 2025
Antwort von Gordons Chemists
Many thanks for your feedback - we greatly appreciate this!
Easy to find what I was looking for
Easy to find what I was looking for. Value for money. Goods delivered in a timely fashion.
18. Juli 2025
Fast delivery and great offers .
21. Juli 2025
Was served by a lovely women named…
Was served by a lovely women named Lisa. She was so helpful and her positive attitude made my shopping experience 💯. I regularly shop in the donaghadee branch. She is always friendly, helpful and has an amazing personality.
14. Juli 2025
Bewertung ohne vorherige Einladung
Amazing
Could not find my Nivea body cream anywhere in the UK and then I stumbled across Gordon’s. And they did not disappoint, ordered Friday and my parcel arrived on Wednesday. I will definitely be ordering again very soon.
9. Juli 2025
Bewertung ohne vorherige Einladung
great price and fast delivery
19. Mai 2025
Went to Gordons Pharmacy Longstone St…
Went to Gordons Pharmacy Longstone St Lisburn to get passport photos for my baby daughter (5 months) as they advertised online they provided baby passport photos. Was told by a member of staff that they only did baby passport photos - from age 2 years ! Would be useful if they stated that on their website.
Had to go into centre of Lisburn, carrying baby in car seat - to Snappy Snaps who provided an excellent service. Will be going to Snappy Snaps in future !
13. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Gordons Chemists
Hi Desmond,
Please accept our apologies for any inconvenience caused.
Unfortunately we aren't able to offer a Passport Photograph service to children who are unable to stand/sit unaided.
Best wishes,
Gordons Chemists
I am very pleased with my order and…
I am very pleased with my order and happy with the speed at which it was delivered. It was thoroughly packed well and I definitely order again. Thank you Gordon's Chemist
6. Mai 2025
Bewertung ohne vorherige Einladung
Timotei Shampoo
Great item. Arrived on time. I am very happy.
26. April 2025
Bewertung ohne vorherige Einladung
Shocked at how fast the postage was and…
Shocked at how fast the postage was and well packaged
17. April 2025
Items double-checked by dispatch.
Very pleased with the speed and efficiency of order dispatch. You can tell it’s done properly, items ticked off invoice sheet in blue pen, then red pen ticks ie it’s checked properly, not just randomly hoofed in the box. I’ve emailed to thank them, and will certainly shop with them again.
28. April 2025
Bewertung ohne vorherige Einladung
Perfect
Perfect! Good range of products.
Great price and delivery was quick - will shop here again
11. April 2025
Bewertung ohne vorherige Einladung
The staff who deal with my order are…
The staff who deal with my order are efficient and caring
I.am not very good at walking and no longer drive though my husband takes me shopping but I much prefer to place this fairly regular order on line.
18. März 2025
To be honest I wasn't sure this site…
To be honest I wasn't sure this site was real but it was and amazing service and product was a great price, glad I treated myself, would definitely recommend and use again.
18. März 2025
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