Avoid this pathetic excuse for a…
Avoid this pathetic excuse for a service (0/10)
They’ll promise you the world but deliver one of the worst platforms and service experiences you’ll ever encounter. If you’re currently in talks with Workwize, go with another competitor instead. It might seem more expensive upfront, but in the long run, it will save you far more than dealing with Workwize’s broken systems and unreliable processes.
To be fair, the team members themselves are friendly, but that’s where the positives end.
Key issues:
Excessively long SLA times
Poor platform reliability (missing entries, inconsistent data)
Onboarding regularly misses assigned devices
Unreasonably high pricing
Returned devices downgraded (e.g., reduced RAM)
Devices arriving with hardware faults (e.g., broken Wi-Fi modules)
Basic maintenance tasks ignored (like CMOS battery replacements)
Contract amendments clearly generated by AI, without proper review
SLA times are excessively long.
Platform reliability is poor (missing entries, inconsistent data).
Onboarding frequently misses assigned devices.
Pricing is unreasonably high.
Returned devices often have downgraded hardware (e.g., less RAM).
Devices shipped with hardware faults (e.g., broken Wi-Fi modules).
Basic maintenance tasks (like CMOS battery replacement) are not being followed correctly.
Sending back contract amendments clearly done by chatGPT.








