AVOID! Not only was the item damaged prior to deciphering the order nor being “sturdy” as they advertised , the company confirmed I could return it and would provide an immediate refund. I return... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Item not shipped as per time frames on their website. Can't get a response from the company via their only form of contact. Can't comment on the quality of their products as I haven't received it but... Mehr ansehen
Product is great and looks very minimalistic chic for the very very affordable price. Assembly was also super easy although screws for the hooks seemed awkwardly small and was difficult to screw in so... Mehr ansehen
As L.V. Martins, would its the putting it right that counts! I recently bought a Diesel heater from "Grabastore NZ". Fantastic Trader, Quick and easy delivery, communication, and after care. I h... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to GrabStore! At GrabStore, our aim is to offer you a wide range of quality products that meet the needs of our customers; from the computer, electronics and accessories to CCTV security camera systems, health and wellness devices! Not only have we got the trendiest Products, but we can also guarantee that they are of the finest quality. Our customers are our top priority and through our products, we work hard towards building long-lasting and meaningful relations with them. We started as a small business in New Zealand, and our aim is to continue providing our customers with products that keep them happy, at prices that keep them happy.
Kontaktinformationen
Christchurch, Neuseeland
- order@grabstore.co.nz
- www.grabstore.co.nz
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 42 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
False advertising
So I thought I was purchasing from another company, it was under their banner, turns out no, it's from temu going buy the video link I was sent by grabstore to help figure out how to setup. 3M filters included in the online advertisement don't even fit the cartridges, all documentation in Chinese, consumer care from grabstore sent a video link to YouTube to help me work out the setup as stated above. So the best filters you can get don't even fit the item, I'd say that's false advertising, also the actual place I bought from isn't stated in description. All round a crap experience.

Antwort von Grabstore
False advertising
False advertising. Product different from what’s online.
Everything worked as it should
Everything worked as it should - I ordered and the arcel came within 5 days (incl long weekend) Thanks
prompt service
Item purchased missing parts which they…
Item purchased missing parts which they claim does not include them, despite it stating so in manual and on the box. Extremely poor customer service. Do not deal with these fraudsters!

Antwort von Grabstore
Purchased an Airless Paint Sprayer $560.00
Purchased an Airless Paint Sprayer , No instuctions in English how to assemble and use the unit. Watched a you tube video , some guy in Aussie made with an identical sprayer , i had assembled mine in the same manor, Ive told the Seller of the fault and explained where i think the fault is, Pressure control knob, cannot be moved by hand as you would expect,No pressure registering on the gauge, need to use polygrips to get it to move.
Ive told them that twice and im getting told to make a video to demonstrate the problem . It would be a short video with a lot of swearing in it . Ive asked for details of a service agent , they cant supply , ive asked for a mailing address so i can send it back .
Not supplied either. ive since hired another airless sprayer to paint my house roof at a cost of $300. 00, crap service. and no refund. Need to try a lot harder.
Voltage converter i ordered is working…
Voltage converter i ordered is working correctly and was delivered on time happy

Antwort von Grabstore
Excellent product
Excellent product. Received in perfect condition in a very short time.

Antwort von Grabstore

Antwort von Grabstore
Your courier has not delivered my…
Your courier has not delivered my purchase.
They have held it since 01/05/2024 at their Auckland depot (it is now the 6th) and were not polite nor helpful when asked about it.
Otherwise it would have been five stars.
After complaints with the courier it was finally delivered battered but was okay when unpacked.

Antwort von Grabstore

Antwort von Grabstore
Charging extra for rural delivery on a…
Charging extra for rural delivery on a letter sized parcel which our posty would have delivered ... is that really necessary?

Antwort von Grabstore
Swift Service and Quality Assurance: My Excellent Experience with ST-3000 from Grabstore
Absolutely thrilled with my purchase of the ST-3000VA Step Up/Down Transformer 3000W 220V to 110V from Grabstore. The shipping was impressively swift, ensuring I received my product without any delays. On inspection, I was pleased to find the product genuine, of high quality, and fully compliant with NZ standards. Highly recommend Grabstore for their reliable service and authentic products. Cheers for the outstanding experience!

Antwort von Grabstore
Poor quality and customer service
Fast turnaround. Product of low quality and was not really fit for purpose. The second item did not work at all ( dead in the packet). Grabstore response was to ask me to return it at my cost and had the audacity to tell me the minimum standards required. Eventually refunded purchase price on failed unit.
Beware of quality and trying it on where retail law is concerned. I will not deal with them in future. (Purchased online through Dick Smith).
Fast and easy
Easy, fast and efficient. Product delivered was as described and did the job as expected.

Antwort von Grabstore
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







