Greenlight Motors Bewertungen 

Alisha was so helpful and patent couldn't ask for a better service.
If you need a car phone and ask for Alisha and you will be in good hands.

Very bad experience be careful

My personal experience with this company was extremely bad, so I want to warn everyone to stay away from them. In my experience, they are a very dodgy company.

I found the car on Auto Trader, where it was advertised as being in perfect condition. Before viewing the car, I had already got the finance approved.

They told me to come and collect the car after four days. On the day, I called them twice to let them know I was coming. When I arrived, they told me the car was still at the garage and was on its way. I waited for around half an hour, and then they told me that if I wanted to see the car quickly, I should go to the garage myself.

When I got to the garage, someone was working on the car and painting it. I immediately became concerned that the car had been involved in an accident or had some other problem. I told them straight away that I would not take the car.

The steering wheel was extremely worn, and the driver’s seat was also heavily worn. The car was advertised as having done 75,000 miles, but based on its condition, I had serious concerns that the mileage was not genuine and that the car could have actually done over 200,000 miles.

I told them that I did not want the car and wanted to cancel the finance. They said that was fine and that it would be cancelled within 21 days. I asked whether I should contact the finance company directly or whether they would do it themselves. They told me there was no need for me to contact the finance company because they would handle the cancellation.

Two or three days passed with no proper update. They stopped responding to my calls.

Then the manager of Greenlight Motors called me. He said that if I had spoken to them, they could have made some kind of deal. I told him that I wasn’t interested in making a deal because I had serious concerns about the genuine mileage of the car.

He then told me that if I wanted to cancel the finance, I would have to pay them £700, and then they would cancel it.

I refused to pay anything because I did not believe this was my fault. The vehicle did not appear to match the description in the advertisement.

I then contacted the finance company directly, explained the whole situation and sent them pictures of the car. They told me not to pay Greenlight Motors anything, as there was no requirement for me to pay this fee. They said they would speak to the company themselves.

After that, I kept trying to contact Greenlight Motors for an update, but they blocked my number and stopped answering my calls.

I continued dealing directly with the finance company. They eventually managed to cancel the finance, although it was a very difficult process, and they also paid me £100 compensation because of what had happened.

This was a very stressful experience for me, and I feel it is important to share it so that other people can be careful.

If I could give them zero stars or even less, I would. Please be very careful, do your own checks, verify the mileage and vehicle history independently, and speak directly to the finance company if you have any concerns.

Mr Ali, give to me a fantastic experience, excellent customer service, perfect professional , good patience, he explained the entire process effectively and above all with RESPECT. Thank you so much.

​⭐️⭐️⭐️⭐️⭐️ Outstanding service from Ali!
​I recently purchased my Mercedes-Benz on finance, and I couldn’t be happier with the experience thanks to Ali. From start to finish, he provided exceptional customer service—he was professional, clear, and made the whole finance process smooth and stress-free.
​Ali truly went above and beyond to answer all my questions and get everything sorted quickly. If you’re looking for a top-tier agent who genuinely cares about his clients, ask for Ali!
​Highly recommended! 🚗💨

I want to give a special mention to Shantelle, who has been incredibly helpful throughout my car finance journey. Although the lender declined my application for the car I wanted, Shantelle still took the time to contact me, understand my situation and talk me through what I could do next.

She was genuinely supportive, patient and reassuring, and I never felt like I was being left on my own because the application had been declined. She even offered to look at what options may be available once I’ve cleared my existing finance.

Thank you, Shantelle, for going above and beyond and for being so helpful. Your customer service has honestly been brilliant. ❤️

I would not recommend anyone buying a vehicle from Greenlight Motors.

My experience with this dealership has been extremely disappointing, especially when dealing with Owsis and Jodie. The car was delivered with scratches, and I was repeatedly promised that they would be repaired, but that never happened.

I was also told several times that my refund had already been processed and would be back in my account. I was assured the issue had been resolved and that the money had been sent, but I never received anything. I kept being given the same promises, yet nothing was ever done. keep saying 10 minuts the money will be to youre account that didn't happen . been told tomorrow you will get th money to youre account that didn't happen.

The poor communication, broken promises, and lack of action have left me feeling completely let down. I no longer have any confidence in Greenlight Motors or the way my complaint has been handled.

Based on my personal experience, I cannot recommend this dealership to anyone. If you value honesty, reliability, and good customer service, I would advise looking elsewhere.

Absolutely amazing service!
I was constantly kept upto date through the entire process. When things went wrong slightly Dan got it all sorted within a few days. I’d highly recommend these to anyone who is looking for an honest, friendly and reliable dealership

I was so so pleased with green light motors I was amazed by how lovely and so so helpful poppy was on the end of the phone and went through everything with me she is amazing and was fantastic Thankyou again poppy green light motors xxxxx

Easy to talk to straightforward
No drama deal done pick up car 2 days later good company

AVOID AT ALL COSTS
AVOID AT ALL COSTS
Stay away from this place. Not recommended. Selling my car where is mileage rolling back. Read customer review before you go in that place. Worst communication after selling your car. Scrapyard

Avoid like the plague…….I had a car delivered after buying on finance, I went for a newer car from a reputable Brand Mini, higher mileage than I’d like but I was assured the car had a service and was in excellent condition for age…….car got delivered on a lorry, problems started after acouple of weeks and have just got from bad to worse! I’ve had to pay near enough £3000 to keep this car on the road whilst my complaint is being investigated via the finance company, still ongoing from months ago! DO NOT BUY A CAR FROM THESE ROGUE TRADERS!!!

Absolutely shocking, all you seem to get is lie from them, trying buying a grey a35 amg but looking at the review on here someone has had the same experience, they told me the car was mine and I could collect this weekend then on Thursdays I get a cocky phone call saying I can’t collect until next weekend which I’m away and was told that’s not her problem, further more I have been notified by a finance company that the car is on finance with them and can’t be sold but green light are still telling me stories about the car moving the dates, 100% avoid

Quick excellent service willing and a good team of ppl behind them 👍 thank you for all your help. I would recommend greenlight motors as a safe bet for all your car needs 😉 thank you once again

I had a great experience. Zee helped me through all the process. Everything went smooth.

Worst experience ever had with company, avoid like the plague.

Had car delivered with turbo pipe fault, delivery guy left before I could test the car, I had to find my own garage to fix the fault this took 3 weeks, now the company will
Only pay £80 the price off fixing the fault was £280. I phone customer care the couldn’t care, was so rude on the phone and over email.

So I am out of pocket £200, when I phone up saying why they said there is proceed to follow I did and asked the garage to supply the quote and pay the ignore the garage.

When I said bring the car back they said just try pal we won’t take it. Im
Ex pro boxer im so tempted but I will go legal route and get in touch with solicitor and the car still has 3 month warranty I have no trust in this company and I urge and advise keep
Well away from them. Who the hell delivers a car broken and won’t take responsibility or even pay to fix it. Unprofessional god knows how they provide this service

I will post this over social media to warn other buyers and also speak to finance company regarding returning the car as they have breached any normal morals of any decent company

Highe stand of service and easy to work with. The one, Mr Zee, who does the work and helps me achieve it and its a easy company to work with..

AVOID AT ALL COSTS

ive had a on goin problem now since may, I brought a car from them on 3 different occasions they arranged delivery which never happened, got paid out in full and wont return the money, they have also resold the car which is a Mercedes amg a35 in grey. When delivery was arranged they had to fix some thing on the car and everytime a delivery day was set some thing else was wrong with the car. Dont believe any thing that is said to you as I fell for this and now waited 3months to get any funds back and still have none just keep gettin told its been paid when it hasn't.

Zee was very professional and helpful in my purchase he is a credit to your company Paul Allan 👍👍👍

We bought a car q5 they told us there is no issue at all with the car and after a few days we have the car we started to notice all the problems they are not good never come back again not recommended