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Happicabs - Essex Taxi Service Bewertungen 1 935

TrustScore 4.5 von 5

4,3

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Effortless to book online. Value for money provided. Superb communication, both electronic as well as by telephone to inform about the status of booking as well as allocation of driver and then l... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Driver was punctual, helped us with our bags and didn’t make a fuss when I accidentally caught his fingers in the boot (sincere apologies once again) I would highly recommend.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Just had another great lift with Happicabs in Chelmsford. Glen is always entertaining and has got to know the family really well. He’s reliable, friendly, and makes the journey enjoyable every time. H... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Worst customer service ever. Over booking taxis , I pre booked my taxi the night before for the morning to make it for the train. it was gonna be 15 minutes late when I checked the tracker they s... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Taxiunternehmen
  2. Kleinbus-Taxi-Service
  3. Taxistand
  4. Transportdienst

Vom Unternehmen geschrieben

Need a friendly, reliable ride? Happicabs is here to make your journey a breeze! We proudly provide taxis, minibuses, and minicabs across Chelmsford, Braintree, Witham, Maldon, South Woodham Ferrers, and surrounding areas. With over 60 years of experience, we’re dedicated to offering safe, smooth, and efficient rides that’ll have you smiling all the way to your destination! Whether you're off to the airport, heading to a hotel, enjoying a day out in London, attending a business meeting, going to the hospital, dropping the kids off at school, or catching a train or ferry, we’ve got the perfect ride for every occasion. Our team of DBS-checked, professional drivers will ensure you travel safely, comfortably, and on time. We make paying easy with options like cash, Apple Pay, and Google Pay. Plus, our handy taxi booking app (available for iOS and Android) lets you book and track your ride in real-time—making your travel experience smoother than ever. Just search for "Happicabs" in your app store and download it today! Whether it’s a quick trip, a special outing, or a group journey, Happicabs is here to provide you with top-quality service across Chelmsford, Braintree, and beyond. Whatever your transportation needs, you can always count on us for a friendly, reliable ride every time!

Get a Taxi within minutes!

Download the FREE App!

Download the FREE App!
Book black taxis, cars, & minibus services with Happicabs – your go-to for reliable travel in Essex! Easily book on-demand rides or schedule up to 3 months in advance via our mobile app. Choose from over 250 vehicles, including taxis, minicabs, people carriers, executive cars, accessible vehicles, and minibuses. Enjoy fast, on-demand taxi services in Chelmsford, Witham, Maldon, Braintree, and South Woodham Ferrers, with rides arriving in under 10 minutes. We also offer airport transfers with flight tracking and eco-friendly journeys in electric & hybrid vehicles. Available 24/7 with friendly customer support! Book your ride today and unlock Essex with Happicabs.

Kontaktinformationen


4,3

Hervorragend

TrustScore 4.5 von 5

1935 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 92 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 5 von 5 Sternen

Excellent service when I needed it

Excellent service when I needed it. I was stranded at a station that doesn't have cab offices near by. Uber wasn't available. The last bus had already gone, even though google had said it would come. It was late at night. Their prices were the better than other companies.

I was able to pay on the link they sent via card. I was told the cab would come in 30 mins because of the location I was and the time of night. I asked if it was possible to get it sooner, as It was late and cold. The dispatcher explained why it would take long. someone had to come from the town I was going to, so it made sense.

To my great surprise they came even earlier. The kind driver had said he warmed up the car for me as he knew it would be cold. He had also said he came as quick as he would because he saw that he was picking a female that late at night. It just made my day to see the consideration.

I had been so upset with my journey, i hadn't planned to chat with the driver. His friendliness, courtesy and kind consideration meant I cooled down and we had a nice chat as he drove me home. And as a female, I felt safe the whole time. Even in his stories, I could tell he is a genuinely kind, helpful and selfless person.

I am so grateful for this kind of service because after the journey I had, I needed it. Thank you so much. I will definitely be using happicabs when i need to use a cab and I highly recommend them. Thank you once again

3. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Happicabs - Essex Taxi Service

Good Morning Tracy, Thank you so much for your very kind words. All of my team take passenger safety as our top priority and we do, do our best to make sure we always give the best and safest service possible. I am thrilled we met your expectations and I sincerely hope we do so if you ever require our services again.

Bewertet mit 5 von 5 Sternen

After a long day in Broomfield A&E

After a long day in Broomfield A&E, it was great to see our taxi arrive. We were bushed and our driver seemed to understand and not talk too much. Good run home and we very much hope he managed to avoid the congestion we saw at the top of 3 mile hill, on his way home.

2. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Happicabs - Essex Taxi Service

Good Morning, Thank you so much for your very kind words. I am glad our driver took care of you and all at Happicabs sincerely hope that you are feeling much better after your recent hospital visit.

Bewertet mit 1 von 5 Sternen

Disgusting service

The taxi claimed to have turned up but didn’t. When I spoke to the driver her had gone to totally the wrong location and tried to blame me. Disgusting service

28. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Happicabs - Essex Taxi Service

Hi Zoe, I am horrified to you have had such an issue. I have sent you a request for further information. Please can you respond so I can look into this as soon as possible. Kind Regards

Bewertet mit 5 von 5 Sternen

Our driver from Braintree train station…

Our driver from Braintree train station to home on Friday 27th November was exceptional. He was there when the train pulled into the station and was extremely pleasant and polite. To add to this my husband left his hat in the taxi and the driver went out of his way to come back today and reunite it with him. We cannot recommend it higher. Thank you

27. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Happicabs - Essex Taxi Service

Hi Isabel, Thank you so much for your kind words. I am delighted that our driver met your expectations. I sincerely hope we continue to meet your expectations in the future

Bewertet mit 5 von 5 Sternen

Friendly polite driver and a great…

Friendly polite driver and a great journey, thank you.

27. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Happicabs - Essex Taxi Service

Good evening Maggie, thank you so much for your very kind review. I am delighted that your driver met your expectations and hope your next journey continues to meet your standards. Kind Regards

Bewertet mit 2 von 5 Sternen

Late pick up on pre-booked taxi

Booked taxi day in advance but Happicabs only allocated a taxi AFTER I called asking why it was late. Turned up 20 mins late. Gets 2 stars because the driver was pleasant

22. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Happicabs - Essex Taxi Service

Good evening Neil, I am so sorry you had an issue with our service. I have sent you a request for further information and would appreciate if you could reply at your earliest convenience so I can investigate this for you.

Bewertet mit 5 von 5 Sternen

Very reliable

Very reliable. Always on time. Never let me down. Polite, helpful , safe drivers.

22. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Happicabs - Essex Taxi Service

Good evening Pat, thank you ever so much for your kind words. It is appreciated by myself and my entire team. I sincerely hope we continue to meet your expectations in the future.

Bewertet mit 5 von 5 Sternen

Very recommended

Prompt answer to initial call. Advised when taxi is on its way and arrival. Very pleasant, helpful driver.

22. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Happicabs - Essex Taxi Service

Good evening Linda, thank you ever so much for your kind words. I hope we continue to meet your expectations in the future.

Bewertet mit 1 von 5 Sternen

Why your drivers have to cary two…

Why your drivers have to cary two billing machines: one for the happy cab and one for himself. They give different prices for identical length of journey. One driver wanted me to pay before journey £12 “standard fare”; otherwise he won’t go! The return journey was a different driver. He took a long time to let me have the price at the end of journey. He found £11.50 on his phone but as soon as I mentioned that the forward journey was £12, the driver insisted that he wanted £12 too! It’s all about honesty and integrity of a taxi company or any public transport. Perhaps I should go to Fareway next time after years of loyalty with happy cab!

19. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Happicabs - Essex Taxi Service

Good evening. I have sent you a request for further information, I would be grateful if you could reply so I could investigate this for you.

Bewertet mit 5 von 5 Sternen

Prompt arrival.

18. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Happicabs - Essex Taxi Service

Hi Jacqueline, Thank you so much with your kind review. It is so much appreciated by our entire team. I hope we continue to meet your expectations.

Bewertet mit 5 von 5 Sternen

Great friendly driver highly reccommend

Great friendly driver highly reccommend

17. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Happicabs - Essex Taxi Service

Hi Emzie, Thank you so much for your kind review. It is really appreciated by our entire team. I hope we continue to meet our expectations in the future.

Bewertet mit 5 von 5 Sternen

Perfect experience through out

16. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Happicabs - Essex Taxi Service

Hi Matt, Thank you so much for your kind review. It is so much appreciated by our entire team. I sincerely hope we continue to meet your expectations in the future.

Bewertet mit 5 von 5 Sternen

Arrived on time with a nice polite…

Arrived on time with a nice polite driver in a nice clean car provided a pleasant journey cannot complain I will definitely use again.

14. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Happicabs - Essex Taxi Service

Thank you so much for your kind review. It is much appreciated by our entire team.

Bewertet mit 5 von 5 Sternen

Absolutely professional!!!

Absolutely professional!!!
All the drivers was professional and really helpful for me and it’s really nice and was helpful to use the APP
Thank you HAPPICABS

14. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Happicabs - Essex Taxi Service

Good evening Anatoliy, Thank you so much for your kind review. I am thrilled we met your expectations and hope we continue to do so in the future.

Bewertet mit 1 von 5 Sternen

Don’t worry your cab is only 20mins late!

Booked a cab an hour in advance. 10 mins late - (hadn’t been marked as on way either) called up was told ‘not to worry’ would be around 5/7 mins. So in total 20mins late. Well I will worry as I missed my train- ended up cancelling the cab.

I have previously had to cancel a pre-paid cab and never got a refund having called 3 times. I suspect this time there will be no refund either. Disappointing and disgusting attitude and service

12. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Happicabs - Essex Taxi Service

Good evening Gemma, I am sorry this has happened to you. I have sent a request for information, I would appreciate it if you could respond so I can investigate this for you.

Bewertet mit 5 von 5 Sternen

Perfect

Arrived on time, car was clean and accessible

11. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Happicabs - Essex Taxi Service

HI RIchard, thank you so much for your very kind review. It is much appreciated by our entire team.

Bewertet mit 5 von 5 Sternen

amazing service very lovely gentleman…

amazing service very lovely gentleman wasn’t uncomfortable whatsoever and normally am with male drivers!!! definitely recommend

11. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Happicabs - Essex Taxi Service

Good evening Courts, Thank you for your kind review I sincerely hope we continue to meet your expectations in the future.

Bewertet mit 5 von 5 Sternen

Such a lovely guy

Such a lovely guy! Great driver wound highly recommend we felt very safe me my wife with our 11month year old son

8. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Happicabs - Essex Taxi Service

Hi Ross, thank you so much for your for your very kind review. I hope that your next journey meets your expectations.

Bewertet mit 5 von 5 Sternen

A reliable and prompt service

A Happycabs driver (Ali) was available straight away even though it was a busy Friday morning & other taxis had nearly an hour's wait. The driver's car was very clean & had a nice refreshing scent (not like some other taxi drivers were you get hit by the smell of stale cigarette smoke as soon as open the door!) The driver was polite & kept me updated of his arrival via mobile/tracking. This was my first time using Happycabs & it won't be the last.

7. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Happicabs - Essex Taxi Service

Hi Connie, thank you so much for your very kind reviews. This is appreciated by both myself and my entire team. I sincerely hope we continue to meet your expectations in the future.

Bewertet mit 5 von 5 Sternen

Great service at a reasonably price

Great service, the taxi was easy to book and arrived punctual. Very reliable.

3. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Happicabs - Essex Taxi Service

Hi Catia, Thank you so much for your kind review it is very appreciated by our entire team.

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