hays travel very helpful staff they took there time looking at every option for us did not rush you making a decision very competitive prices
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Fantastic service doing everything required for our team trip - arranged connecting flights as close as possible. Really happy with the service provided again as used previously for similar trips and... Mehr ansehen
Unternehmen hat geantwortet
We received the best of help and guidance from Bethany in the Chester-le-Street branch of Hays Travel. She was so friendly that she made our experience an easy and enjoyable!! 10/10
Unternehmen hat geantwortet
The whole process of choosing which hotel and making the booking was dealt with by Bethany at Chester le street in a very friendly and professional manner and all our requests were met. Having not t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- auch in
- Anbieter von Kulturreisen
- Geldwechselservice
- Kreuzfahrt-Reisebüro
- Kreuzfahrtgesellschaft
- Reise-Aggregator
Vom Unternehmen geschrieben
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktinformationen
90 Front Street, DH3 3BB, Chester Le Street, Vereinigtes Königreich
- 0191 3873495
4,9
Hervorragend
1319 Bewertungen
Bittet Kunden um Bewertungen
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Once again another pleasant experience…
Once again another pleasant experience whilst booking with Gemma. Obviously very knowledgeable in her work, and is always helpful and friendly. Nothing is a problem for Gemma, Hays are very lucky to have her.
11. Juni 2026
Antwort von Hays Travel - Chester Le Street
We are so pleased to hear you had another pleasant experience with us. We appreciate your kind words and are glad we could be so helpful.
Kind Regards :)
It was great from start to finish
It was great from start to finish. Welcoming, friendly and well informed staff. Gemma took time to assess our needs and found us the perfect cruise. Good advice, fully answered any queries but absolutely no pressure. A really good experience and very happy with outcome.
11. Juni 2026
Antwort von Hays Travel - Chester Le Street
We are so pleased to hear you had such a positive experience with us. We appreciate your kind words about our Gemma
Kind Regards :)
Talking with experience and pleasant…
Talking with experience and pleasant and patient staff makes any booking really easy.
10. Juni 2026
Antwort von Hays Travel - Chester Le Street
Its always a pleasure to help you arrange your holiday. Hope you have the best trip . Many thanks for the lovely review. 🙂
They were very helpful in picking our…
They were very helpful in picking our holidays we have booked very friendly staff
30. Mai 2026
Antwort von Hays Travel - Chester Le Street
Thankyou so much for your kind review! We are so glad we could find you an amazing holiday. Thanks Angel :)
Great customer service as always
Great customer service as always. Gemma was really helpful and got us a good deal for our holiday. We wouldn't go anywhere else!
31. Mai 2026
Antwort von Hays Travel - Chester Le Street
We are so pleased to hear you received great service and a good deal. We appreciate your loyalty! :)
Better than booking online.
Well we had looked online and could have booked the holiday there. But we were going to Dublin and there was so much choice and also different prices. The hotels can be very expensive in Dublin. We didn't know where we could stay that was sufficiently close the to centre but yet not too expensive. We had had a good experience with Hays before and they are on our high street - so easy to visit. So we booked through Hays. The staff member found us exactly what we needed. Perfect! Really grateful.
6. Juni 2026
Antwort von Hays Travel - Chester Le Street
We're so happy to hear we could help you find the perfect Dublin holiday. We appreciate you choosing us again and are grateful for your kind words! Helen :)
Professional service
Professional service, gave options to choose from to get best flights, hotel and value for money. Thanks
6. Juni 2026
Antwort von Hays Travel - Chester Le Street
We're so glad we could provide excellent options for your holiday and we appreciate your kind feedback :)
Friendly and efficient service from the…
Friendly and efficient service from the staff at Chester le street branch
28. Mai 2026
Antwort von Hays Travel - Chester Le Street
We appreciate your kind words about our friendly and efficient service. Thank you!
Chester le street branch…
We went to the Chester le street branch to book a holiday and Gemma who served us was so helpful and up beat it was easy to choose and really happy
30. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Hays Travel - Chester Le Street
We are so pleased to hear we made booking your holiday an easy and happy experience. Thank you for your wonderful feedback!
Antwort von Hays Travel - Chester Le Street
We are so glad you had a brilliant experience with us. Thank you for your wonderful feedback :)
Amazing staff at Hays, Chester le Street
The staff at Hays, Ch.le.St (Emma/Gemma) went above and beyond when we recently booked our holiday. We booked a holiday to Crete but after booking a review appeared mentioning that the buffet in the hotel was closed. They rang the reps in resort who said it was open and there were no problems. They had the presence of mind to ring the hotel direct and found that it was closed. The Tour Operator agreed a full refund and we were re-booked on a holiday to Rhodes. We had a fantastic time. Gemma and Emma are a credit to Hays.
13. Mai 2026
Antwort von Hays Travel - Chester Le Street
Thank you for sharing your wonderful experience! We are so pleased to hear that our team went above and beyond to ensure you had a fantastic holiday. It's great to know their dedication made such a positive difference :)
Very pleasant and helpful experience…
Very pleasant and helpful experience given to us by Bronya
29. Mai 2026
Antwort von Hays Travel - Chester Le Street
We are so happy you had a pleasant experience with us. :)
Antwort von Hays Travel - Chester Le Street
Thanks for the lovely feedback. Gemma :)
Antwort von Hays Travel - Chester Le Street
It is great to hear you had a great experience with us in store. We do hope you enjoy your holiday :)
Fantastic staff book my holiday in 10…
Fantastic staff book my holiday in 10 minutes. Would not go anywhere else.
28. Mai 2026
Antwort von Hays Travel - Chester Le Street
Thank you for your wonderful feedback! We're so pleased we could assist you quickly. We appreciate your loyalty :)
Always a great service when booking our…
Always a great service when booking our holidays. It was Jane yesterday who was lovely
28. Mai 2026
Antwort von Hays Travel - Chester Le Street
Thank you for your wonderful review! We are so glad you always receive great service when booking your holidays with us. Jane :)
Very friendly excellent customer…
Very friendly excellent customer service and knowledgeable speedy completion of holiday booking will always book through hays travel
26. Mai 2026
Antwort von Hays Travel - Chester Le Street
Thank you for your wonderful 5-star review! I'm are so pleased to hear you had such a positive booking experience with us. Gemma :)
Couldn't fault the service
Couldn't fault the service. Gemma went the extra mile to make sure that our holiday requirements were tailored to perfection.BIG thank you.
23. Mai 2026
Antwort von Hays Travel - Chester Le Street
We are so pleased to hear we could tailor your holiday perfectly. Thank you for your kind words; we truly appreciate your feedback.
My friend and I were put at ease by the…
My friend and I were put at ease by the friendly ,professional thorough way our booking was handled Thankyou Helen ..😎
22. Mai 2026
Antwort von Hays Travel - Chester Le Street
Thank you for the lovely review, it was a pleasure to help you both arrange your holiday. Hope you have a fab time. Thanks Helen 🙂
Jane was able to help me and assist me…
Jane was able to help me and assist me book a cruise for 2028
20. Mai 2026
Antwort von Hays Travel - Chester Le Street
We are so pleased our team could help you book your 2028 cruise! It'll be here before you know it :)
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