Went into Scarborough branch to book a cruise for 2027 were looked after by Isabelle (Izzy) who was fantastic. We’ve booked with her before and she’s fab very helpful and cheerful nothing was too much... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Exceptional service - especially when this customer wanted to change the hotel within a couple of hours of the original booking. There was no quibbling, just careful research to find me another hotel... Mehr ansehen
Unternehmen hat geantwortet
Hays travel Scarborough 👌. We would highly recommend, brilliant friendly staff , very knowledgeable. Customer service is fab 😊. From walking through there doors you are always welcomed with a smile... Mehr ansehen
Unternehmen hat geantwortet
We had an excellent lady called Saph who helped us choose a holiday in Sicily (we hadn’t decided before we went in). She was very helpful and informative and made the whole experience delightful - th... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- Kreuzfahrtgesellschaft
- Kreuzfahrt-Reisebüro
- Anbieter von Kulturreisen
- Geldwechselservice
- Reise-Aggregator
Vom Unternehmen geschrieben
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktinformationen
5 Aberdeen Walk, YO11 1BA, Scarborough, Vereinigtes Königreich
- 01723 817677
5,0
Hervorragend
1830 Bewertungen
Bittet Kunden um Bewertungen
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Brilliant friendly and helpfull staff…
Brilliant friendly and helpfull staff made the booking easy thank you
20. August 2026
Antwort von Hays Travel - Scarborough
Than you for this lovely feedback it was a pleasure booking your trip and look forward to helping you again in the future
Thanks again
Vic
Victoria was a great help in helping us…
Victoria was a great help in helping us choose our cruise in the scarborough office
19. August 2026
Antwort von Hays Travel - Scarborough
Than you for this lovely feedback it was a pleasure booking your trip and look forward to helping you again in the future
Thanks again
Vic
Very friendly and professional…
Very friendly and professional experience from all staff especially Victoria. Thankyou.
19. August 2026
Antwort von Hays Travel - Scarborough
Thank so much for this 5* review! Loved booking you both on a fab trip! Praying for no clouds! See you soon! - Victoria
Antwort von Hays Travel - Scarborough
Thank you so much for leaving me 5* and booking with me !
We had an excellent lady called Saph …
We had an excellent lady called Saph who helped us choose a holiday in Sicily (we hadn’t decided before we went in). She was very helpful and informative and made the whole experience delightful - thank you
18. August 2026
Antwort von Hays Travel - Scarborough
Thank you so much for this 5* review! So glad I could book you such a fab trip! :) - Saph
Antwort von Hays Travel - Scarborough
Thank you so much for this lovely review and booking with us! See you in store soon! - Beckie
Antwort von Hays Travel - Scarborough
Thank you so much for this 5* review & booking with me! - Leanne
A less overwhelming way to book a holiday
Izzy was very helpful, kind and patient. She showed me what our options were and offered information which could add to a smoother holiday
14. August 2026
Antwort von Hays Travel - Scarborough
Thank you so much for this lovely review and booking with me it was my pleasure! - Issy
Exceptional service
Exceptional service - especially when this customer wanted to change the hotel within a couple of hours of the original booking. There was no quibbling, just careful research to find me another hotel in my price range, by staff who were pleasant, knowledgeable and reassuring. Couldn't be faulted, we have used Hays travel before and will do so again
14. August 2026
Antwort von Hays Travel - Scarborough
Thank you so much for taking the time to review my service and score me 5 stars! It really is appreciated.
I hope you have an amazing time
Thanks again
Izzy
Went into Scarborough branch to book a…
Went into Scarborough branch to book a cruise for 2027 were looked after by Isabelle (Izzy) who was fantastic. We’ve booked with her before and she’s fab very helpful and cheerful nothing was too much trouble
15. August 2026
Antwort von Hays Travel - Scarborough
Thank you for this amazing review and scoring me 5 stars it really is appreciated. I hope you have an amazing cruise and look forward to helping you again :-)
Thanks again
Izzy
Very knowledgeable.
Leanne was very knowledgeable about the holiday and cruise i had booked and made the hole process very easy.
15. August 2026
Antwort von Hays Travel - Scarborough
Thank you so much for this great review it was a pleasure booking your cruise. I hope you have the most amazing time and i look forward to helping you again in the future
Thanks again
Leanne :-)
Holiday booking
Very helpful young lady (kelly) who dealt with us, most helpful and patient, did her best to find us the best deal and accommodation and explained everything well.
14. August 2026
Antwort von Hays Travel - Scarborough
Thank you for this lovely review and scoring me 5 stars! it really is appreciated i hope you have the most wonderful holiday :-) I will pop a request in for some sunshine haha!
Thanks again
Kelly
Very helpfull and polite
15. August 2026
Antwort von Hays Travel - Scarborough
Thank you for this lovely review and scoring me 5 stars! it really is appreciated i hope you have the most wonderful holiday :-) I will pop a request in for some sunshine haha!
Thanks again
Issy
Antwort von Hays Travel - Scarborough
Thank you for this lovely review and scoring me 5 stars! it really is appreciated i hope you have the most wonderful holiday :-) I will pop a request in for some sunshine haha!
Thanks again
Amy
Holiday all booked !
Izzy was very nice,knowledgeable and helpful.It’s nice to deal with people that know what they’re talking about !
7. August 2026
Antwort von Hays Travel - Scarborough
Thank you for this lovely review and scoring me 5 stars! it really is appreciated i hope you have the most wonderful holiday :-) I will pop a request in for some sunshine haha!
Thanks again
Izzy
Fantastic customer service!
Fantastic customer service!
The member of staff was very thorough, answering all our questions and making the whole booking process straightforward and stress free!
8. August 2026
Antwort von Hays Travel - Scarborough
Thank you for this lovely review and scoring me 5 stars! it really is appreciated i hope you have the most wonderful holiday :-) I will pop a request in for some sunshine haha!
Thanks again
Beckie
Excellent Service From The Girls At…
Excellent Service From The Girls At Hays Scarborough, I Wouldn't Go Anywhere Else.
12. August 2026
Antwort von Hays Travel - Scarborough
Thank you for your continued support to Hays Scarborough it is very much appreciated. We look forward to helping you with the next one haha
Thanks again
Izzy :-)
Antwort von Hays Travel - Scarborough
Thank you so much for this lovely 5* review! Thank you for booking with me! - Issy
Holiday booking
We recently booked a holiday through Hays Travel Scarborough and as usual received brilliant service. Victoria really went out of her way to help us find the right holiday - nothing was too much trouble.
We always use this travel agent and always find the staff really pleasant and helpful and this does not stop once a holiday is booked as they continue to provide help and support right up to the date of travel.
6. August 2026
Antwort von Hays Travel - Scarborough
Thank you so much for taking the time to write this lovely review and score me 5 stars! it really is appreciated and I hope you have the best holiday. I look forward to helping you again in the future
thanks again
Vic :-)
I have to commend Izzy for her help
I have to commend Izzy for her help. She went out of her way to help 2 elderly ladies. We came in to book a holiday for 1 person as I had already booked mine and had us put together. We also finished up booking another holiday for both of us which we hadn't intended booking when we came in. Lovely to get good friendly service
7. August 2026
Antwort von Hays Travel - Scarborough
Thank you for this amazing review and scoring me 5 stars it really is appreciated. I'm glad we managed to get you all sorted. I hope you have an amazing holiday :-)
Thanks again
Izzy
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