Hays Travel - Washington Lower Level Bewertungen 

Stacey is just the best, listens to your needs, searches for the best deal. Great service from start to finish

Tracy Connor was brilliant with
Meeting our needs in finding our holiday ,helped to keep the children entertained and tryed to understand what the children were like . She was very friendly and explained the details what she had and was going to enquire about additional things for us .

Very professional and helpful really appreciate the great service. Thank you 😊

Our family had a great experience of booking our summer holiday. We went to the Washington branch of Hays Travel last Saturday to book our holiday. Julia greeted us with smile as soon as we walked in the shop. She was very thorough in finding out where we wanted to go and was very patient in searching for holiday destinations for us. Julia is amazing and made our experience very pleasant and stress free. I highly recommend Julia and Hays Travel!
Thank you

Response from Tracy was very quick

Tracy was very helpful and very patient.
She answered all my queries in a friendly manner. I have just done our cruise booking for 2027. Very pleased with the service so far.

Friendly staff, fabulous service

Staff always very helpful

Megan was really helpful from the initial search through to the the extras on our booking.

Very friendly and helpful staff

Brilliant customer service, as always at Washington Galleries!

Staff r wellcoming and plesant service top notch booking process easy profechnall

We were made to feel welcome , nothing was a problem and we got exactly what we asked for , simple as that !

We Always book with sandra at hays the galleries washington. Always helpful, knowledgeable, friendly great service

Amazing staff and always go the extra mile in the Washington Branch. Thank to all of them.

Customer service was excellent, staff were very attentive and had an excellent knowledge of the holiday destination and the package.

Great service as usual thanks

The staff were very customer focused and were very helpful from walking in the door. When we enquired about a specific holiday, Stacey compiled a great itinerary and when we had a concern about arriving at a hotel when there was no reception, she took it on board to find an alternative. The attention to detail was fantastic. Everything was sorted for us and we weren’t rushed. Service was excellent and we will be using Hays Travel again.

Very helpful and friendly staff, especially Megan the advisor. This is the second time i have had an opportunity to travel and on both occasions she has been exceptional her manner puts me at ease. She is a credit to your company.

I would recommend Hays travel, and do! To all family and friends. We have booked via Julia at Hays, the Galleries, Washington for many years now, be it a cheap and cheerful week away, to our special occasions such as our recent Caribbean cruise in February with Ambassador- Renaissance. Julia always makes us feel welcome, she is patient, good listener and trustworthy with the deals, choices and travel advice he offers.
As a result we have booked another cruise with Julia for August this year and another for May 2027, it took some time as we weren’t sure what we wanted, after a couple of weeks looking, yes that’s how good she is, we booked it. Julia and staff at Hays, The Galleries, Washington are a credit to the company. Well done.