HBH Woolacotts Bewertungen 

Outstanding customer service

Fab service from the St Austell branch! The gent who helped me choose my new hob was brilliant and highly informative. When the first hob I bought didn’t fit, Woolacotts quickly arranged a replacement and took away my broken one. Even when the replacement had a minor, unrelated issue (through no fault of theirs!), they sorted it super quick and I now have a lovely new hob! The customer service, delivery, and fitting teams were all fantastic, highly recommend!

Excellent service and advice, not pressurised at all.

Brilliant company. Such friendly helpful staff. Great choice of products competitively priced. Have bought from this company several times and each time the service has been exceptional. I cannot recommend them enough. Great Cornish company.

Pleasant staff,not rushed.great stock great shopping experience.

HBH Woolacotts are exceptional. This is my second purchase and the service from beginning to end is like something you would have experienced years ago when we had true customer service.
My freezer was delivered today and the boys that delivered were just exceptional young men. Use Woolacotts, still a family owned business and you will be glad you did. Elizabeth Ingram.

I've yet to use the product, a larder fridge, as it has to stand for 4 hours after instillation. But the shop staff were excellent and knew what they were talking about. Delivery was first rate, early and informed of the time they would arrive. I cannot find anything to fault. If the fridge doesn't work I am confident it will be sorted out by Woolacotts. If not I'll be back with an update. I don't expect to add to this!

Matt at the Barnstaple store, contacted Nespresso and was on the phone for an hour. He was so patient and helpful. He went through the troubleshooting process with them and they arranged for us to have a replacement machine the next day! Brilliant.

Excellent prompt service, delivered exactly the service they offered at point of contact in a professional polite manner throughout. Thank you all.

I’m very happy with the Bosch fridge freezer I recently bought. I purchased online & it was delivered & my old one recycled. A very good service all round, I will definitely be buying appliances in the future.

Fantastic service today from Leah. I wanted to order a new oven over the phone and she was friendly, efficient and professional. Every time we either go in store or phone the St Austell branch we have exceptional service, going way above and beyond what is (unfortunately) standard nowadays. The staff really shine and it’s a very personal, easy and positive experience. Would highly recommend. 😊
PS Sophie gave us equally good service in store earlier this year when we bought a fridge freezer☺️.

I am so pleased that Woolacotts now has a branch in Barnstaple. I recently bought a television from them.
Everyone was very pleasant and helpful, and they fitted it the following day.

My wife and I visited the Barnstaple branch, initially, to get help with my wife's recently purchased iPad, but whilst we were there our thoughts turned to a new washing machine and dryer, our current ones being teenagers, on their last legs and very inefficient.
We were shown our options by a very helpful sales lady, Vicky. We left the store with the thought in our minds that a Bosch washing machine and heat pump tumble dryer would be our ideal dirty washing busting partnership.
Alas, when we got home and did our measuring we were disappointed to find that the Bosh duo simply would not fit in the available space.
We returned to the store the following day and were shown our, now, limited possible options by a very patient Vicky. It seems that washing appliances, like cars, have grown in size since we last purchased (which raises the question as to how the people living in dolls house size new builds are managing).
Success, we found a pair of Blombergs which fitted the bill for both size and quality.
We completed our purchase and our appliances were delivered and installed by Ross and Simon the following day. We were given a brief 'getting started' demonstration. We have only been up and running for a few days, but so far so good.
Woolacotts have been our 'go to' store for electrical appliances for many years now, and once again they have lived up to our expectations.

I had to return an item today as it was faulty and honestly I cannot fault the amazing customer service.

I walked away with a brand new replacement.

Also, the store was exceptionally clean.

Just had a new tumble dryer installed. Very good price and very good delivery team/ installers. Very highly recommended

Great experience today and really helpful staff - found exactly what I wanted and will be delivered on Tuesday. Happy customer. :)

The help and patience of all the staff, and competitive prices. Plus good range of products and speedy delivery.

Fantastic service from Tracy in store, knowledgeable & helpful as we were buying an oven. Great team came to install & demonstrate. Polite, tidy & helpful.
Can't recommend the company enough.

My fridge freezer broke down on a Sunday night when we had a heatwave. I phoned first thing on Monday. They fitted in an extra appointment so the engineer came the same day - as his last call. He needed to order a part, so I phoned on Tuesday morning to ask if they might have a fridge I could borrow. This arrived the same day. Then when the part arrived, I'd already been given a provisional date in the hope that my part arrived on time. My engineer rang and made me his first call of the day and I'm just waiting for it to cool down before I get my frozen food back from friends. A truly excellent service.