hearsallcommoncarsales.co.uk Bewertungen 

Shouldn’t be aloud to trade.
Shouldn’t be aloud to trade.
From start to finish, buying a car from these people was an absolute nightmare. Bought a Kia Sportage. Which had so many things wrong with it. within 24hrs of having it. It had no power. I took it to my local mechanic who did a diagnostic check. Red flags everywhere. We used our consumer rights by rejecting the car and going through citizens advice. They ended up having the car back. We got told our refund will be given in a timely manner by the rude sales manager. They had put the car back up for sale and still no refund given. We had already started the charge back through the back which we eventually got. Disgusting company and customer service.
The car they sold us was bought from car shop then sold on through graylands.
Car bought on 25th Jan. rejected car on 27th Jan. given back to the garage on the 3rd Feb. It took 5 weeks to get refund, should have been 2 weeks.

The car was bought 25/1/24 BUT Hearsallcommon are trying to get this true event taken down. The date I am writing this is 8/12/25

It’s ok for hearsall common car sales to put lots of fake reviews on which all get written within 24 hours (18 of them) yet mine is the problem because it’s negative.

Again I’m being flagged again. 11/12/25
They don’t believe I’m talking about the same bussiness. I bought my car from Graylands. Which was part of the Hearsall common cars. Owned by the same guy. That company was dissolved in Feb 2025. (No surprise) again same people own that Garage and was its Sister branch

Try apologising for the stress that you put us through and holding on to our money and putting the car up for sale on your forecourt. Knowing full well you had our money. We couldn’t buy another car because you had our savings. It’s how we were treated by the owner which is the same as Graylands at the time.

Go through all the negative reviews. Some have been updated because they don’t want negative feedback and they keep flagging them. This all started in October 2025.

Save your money and the stress.

AVOID! AVOID! AVOID!

Thank you Hearsall common car sales for making experience of buying my second car from this dealership so easy and pleasant.

Just the no pressure environment and the fact that everything I was told about the Mercedes I bought checked out.
Overall a very positive experience.

Great service very friendly

The friendly and knowledgeable sales staff were a great help with a good quality of choice
Highly recommend

Thanks

An absolute pleasure to deal with the lads in the garage, extremely helpful very happy with my purchase wouldn’t highly recommend
Thanks guys

Usually very weary of car dealerships, have been nailed before but I can't fault this place, made me feel at ease, been 4 months and it's the best car I've ever had, just saw a Facebook ad and thought I'm gonna leave them a review, very happy I went here

The mechanic Finnley was very helpful would highly recommend this garage

Brilliant sales team and a great selection of reasonably priced cars 👍

Highly recommend this car garage the staff couldn’t do enough for me and had a really good selection of cars. I’m very happy with the car that I left with. ⭐️⭐️⭐️⭐️⭐️

Great service, lovely car at a fantastic price. Would recommend them

Looked after my needs. Still have my vw passat, running great. Nice staff. Well recommended. Allen Coventry

Fantastic customer services from start to finish, jus got my son his first car and both of us can’t be happier, thank you Hearsall Common Car sales for making the process easy, the boy is buzzing with his new Focus, thank you

I brought my daughter her first car from the guys at hearsall common car sales and I couldn’t be happier with the service and more importantly the advice I received from the guys in the showroom, it was a very important decision being her first car and Ricky and the guys talked me through every aspect of each car I was interested in, they were relaxed and gave me lots of there time and patience and we ended up with the perfect car for her….I will definitely be back in the future
Cheers guys

Very friendly run business, had a good look round, plenty of cars , sales chap was really helpful, car pending

First class service from the moment you walk into the forecourt, nice friendly greeting, great selection of cars, never any pressure to buy, went above and beyond to get the perfect motor I was after, would definitely recommend to buy your car from hersall common car sales attention to detail customer requirements is second to none deffo worth the 5 stars, thanks again for the free tank off fuel stu

Second car I’ve had from them partner had the first can’t fault them well recommended

Top quality motor and brilliant service thanks guyz 5star service will buy again

Bought a lovely c220 estate from the guys at hearsall common. Car was as advertised reasonably priced and the process was stress free. They put 12 months mot on the car for me so it was ready to drive away hassle free. Would use again

Truly one of the worst experiences of a company I’ve ever had.
I visited and put a deposit on a car, the car hadn’t been put through the MOT so this needed to be carried out which was fine. When it failed there were three major faults and three advisories which I requested to be fixed. First, they said they dint fix advisories but I obviously didn’t want to buy a car with a tyre worn almost to legal limit or an issue with the shock absorber. They agreed to fix these and have it ready the next day.

7 days later I still didn’t receive the car and every single day they told me it would be available the following day. Each person I spoke to promised they would call me to update me and they never did, I called the company so many times to get my own update.

One day I was told at 5pm that it wasn’t going to be ready but it would go straight in for the retest in the morning. When no one contacted me by lunchtime I called and the mechanic that was working on my car had not turned up to work so they couldn’t give me any idea when it would be ready but they would call me to update me. No one called. I called back multiple times and eventually they said the mechanic had appeared but now he can’t turn the light off so they need an electrical guy and they don’t work weekends so I have to wait until Monday morning.

Monday rolls around and of course - no one calls me. I called and they were still waiting but the electrical guy was due “any minute”. Two hours later I called back and was told again that he was due “any minute”. 2.5 hours later I called again and was told AGAIN that the electrical guy was due any minute but by this point they wouldn’t be able to get it in for a retest that day.

Tuesday comes and once again I’m calling for an update but again the electrical guy is due “any minute” and I’d be updated. The update never came. When I called again he had finally arrived but they wouldn’t have time to get it in for a retest. One guy assured me he would personally deliver it to the test centre first thing in the morning.

The next day the car still isn’t tested by lunchtime and I have received no update so I call yet again. Turns out height was turned off but there’s an issue with a sensor and they need to book that in the following day before it can be retested.

I have pulled out of the sale because after 8 days of not being able to get to work and being told I was getting a car… I still had no idea when it was going to be ready and I was fobbed off every single time with promises of a call to update.

Genuinely shocking that they manage to operate a business this way.