Car not delivered as promised
The car was supposed to be delivered at 4:00 local to the AvFlight FBO on the other side of the airfield. I went to pick up the car at the FBO at 7:30 am the next morning and it was not there. I then went over to the Hertz counter and it didn’t open until 8:00 am. The counter person was not very helpful and it took a while for her to find out reservation. I ended up being 30 mins late to the meeting that I needed the car for. I was extremely dissatisfied and will try my best not to use Hertz in the future.








