Customer service at the counter was great. I was welcomed and thanked for my business. Extending my rental went without a hitch or even speaking with someone. The only issue I did have is my compan... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fast Counter Service Extremely informative Agent And Very Caring 🤗 Brand New Car Reasonable Price
Car was dirty, smelled like cigarettes. Ash on passenger door frame. Asked for another car, just as dirty. Detail guy came out offered the other dirty car. He was not concerned at all, as to his f... Mehr ansehen
Easy pick up, great car, easy to use app to extend rental, easy return.
Unternehmensdetails
Vom Unternehmen geschrieben
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktinformationen
3425 W Bristol Rd, 48507, Flint, Michigan, Vereinigte Staaten
- (810) 234-2041
Your Car Rental Deals, News & Offers
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Be mindful of the size of car your order
Customer service at the counter was great. I was welcomed and thanked for my business.
Extending my rental went without a hitch or even speaking with someone.
The only issue I did have is my company ordered a mid-size car, a “Nissan Altima” or similar. Well i got there and they had put me in a K4, which anyone who knows cars knows that is a compact car. No where near the size of an Altima. So I go back in and I say to the lady… That there was no way I was going to be able to fit in that car, and i know all you have left is SUVs. She says that is all I have. I know my company ordered a mid size car like an Altima, and the K4 is no where close to that class. She then goes to the drawer and pulls out a set of keys to a Jeep Compass. Now I understand that the Jeep Compass is still considered compact, but it is much larger than the K4. I said all of that to say. If the customer has ordered a mid-size and you do not have it, then generally you would upgrade the booking at no additional charge to the customer. I should not have had to go back inside to have this happen and to be looked at like did something wrong…
Good car but expensive rental
The customer service was exceptional!
Car was dirty and smelled of cigarettes.
Car was dirty, smelled like cigarettes. Ash on passenger door frame. Asked for another car, just as dirty. Detail guy came out offered the other dirty car. He was not concerned at all, as to his failure to clean and deodorize the vehicle. Counter person, was helpful and polite, although no compensation or correction to the dirty vehicles. We paid for a "clean" vehicle, but this is not what we got. Buyer beware Would appreciate corporate reaching out.
My experience was good.
Easy process
Very Efficient and Courteous
Fast Counter Service
Extremely informative Agent
And Very Caring 🤗
Brand New Car
Reasonable Price
Competent and professional staff
Competent and professional staff. The car was ready, clean, & full of fuel.
Hello? Can anyone help?
The car we were upgraded to, a Volvo XC90, had malfunctioning air conditioning and the driver's seat would occasionally shift while driving. Whenever we tried to reach Hertz about the issue, no one picked up... or, if they did, they stated they had no inventory and we had to drive clear back to the airport in Detroit, not Flint (we were three hours away in northern MI), to get a different rental. Note: there were a minimum of three Hertz rentals within a 20 - 40 minute drive of our stay. Not sure if we'll use Hertz again when we travel.
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