Picked up pre-order with no problem and added a few. Server removed packaging for me to make it easier to carry everything.
Unternehmen hat geantwortet
Standort
Standort wechselnUNIT 3A, St Johns Shopping Centre, 2-3 South Mall, LS2 8LQ Leeds, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Great customer service from the retail team in the Leeds Store in St John's shopping centre, especially Gary W. who provided friendly and efficient service and who searched for a specific item for me... Mehr ansehen
Unternehmen hat geantwortet
My visit to HMV was 'in store' and the product I wanted was not in stock. But when I aquired at the sales counter assistant Wayne W said he could order it for me. So he did and it arrived within 6 day... Mehr ansehen
Unternehmen hat geantwortet
Very good customer service . Could have given 5 star. But there is always room for improvement right? Me and my husband have always enjoyed shopping and looking at HMW shops . Thank you so much !!!
Unternehmen hat geantwortet
Unternehmensdetails
Über hmv (UK) - Leeds
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
UNIT 3A, St Johns Shopping Centre, 2-3 South Mall, LS2 8LQ, Leeds, Vereinigtes Königreich
4,7
Hervorragend
408 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Vinyle ordering
Fabulous service, from ordering in the shop, to a very fast delivery. Great customer service.
26. August 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Picked up pre-order with no problem and…
Picked up pre-order with no problem and added a few. Server removed packaging for me to make it easier to carry everything.
28. August 2026
Antwort von hmv (UK) - Leeds
Hi AIDAN
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwort von hmv (UK) - Leeds
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwort von hmv (UK) - Leeds
Hello R.T
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwort von hmv (UK) - Leeds
Hi steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Leeds
Hi Christine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Customer Service
My visit to HMV was 'in store' and the product I wanted was not in stock. But when I aquired at the sales counter assistant Wayne W said he could order it for me. So he did and it arrived within 6 days. This is what I like about actually visiting a HMV store in person, the customer Service they provide is impeccable. Ron G
29. Juli 2026
Antwort von hmv (UK) - Leeds
Hello ron
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Leeds store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Ordered several records packaged great…
Ordered several records packaged great and speedy delivery well impressed
5. August 2026
Antwort von hmv (UK) - Leeds
Hi customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very good customer service
Very good customer service . Could have given 5 star. But there is always room for improvement right? Me and my husband have always enjoyed shopping and looking at HMW shops . Thank you so much !!!
24. Juli 2026
Antwort von hmv (UK) - Leeds
Hello Frustrated
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Helpful staff
23. Juli 2026
Antwort von hmv (UK) - Leeds
Hi Kathryn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Came on time great vale for money very…
Came on time great vale for money very very pleased
23. Juli 2026
Antwort von hmv (UK) - Leeds
Hi andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant Customer service
Brilliant Customer service. A warm welcome, thorough knowledge of the store and its products, engaging conversation and a cheerful 'see you again soon'
22. Juli 2026
Antwort von hmv (UK) - Leeds
Hi Samantha
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff friendly and helpful x
15. Juli 2026
Antwort von hmv (UK) - Leeds
Hi Julie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Loved meeting December 10
Loved meeting December 10. Well organised and met expectations
12. Juli 2026
Antwort von hmv (UK) - Leeds
Hi Sarah
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Cds we ordered not arrived
Meet and greet with d10 was fantastic but unfortunately our CDs that where purchased didnt arrive in store and we are still waiting for them to be posted.
We received an email the day before to say they wouldn't be ready for collection!
12. Juli 2026
Antwort von hmv (UK) - Leeds
Hi Melanie
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
They were so helpful and so caring and…
They were so helpful and so caring and being lovely to be there for help and so so welcoming and friendly people and loved the day so much and great service and always welcoming and smiling and happy to help anyone
12. Juli 2026
Antwort von hmv (UK) - Leeds
Hi Emily
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Found me a difficult to purchase album
Amazon let me down and HMV helped me out with a difficult to find Bob Dylan album for my dads Father’s Day gift …
7. Juli 2026
Antwort von hmv (UK) - Leeds
Hi Daniel
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Amazing staff who are very…
Amazing staff who are very knowledgeable about the films I like. Very friendly and always say hi John when I enter the store. Plus they'll tell me if something comes in that they think I'll like. Always an enjoyable experience.
27. Juni 2026
Antwort von hmv (UK) - Leeds
Hi John
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Leeds store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Antwort von hmv (UK) - Leeds
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Leeds
Hi Ray
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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